Load Planner - Bilingual (English & Spanish) - job 1 of 3
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
- Tracking & Tracing: Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
- Data Entry: Accurately input shipment details, updates, and customer information into logistics management systems.
- Customer Service: Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
- Issue Resolution: Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
- Carrier Communication: Coordinate with carriers and drivers to ensure timely pickups and deliveries.
- Documentation: Maintain accurate records of shipments, proof of deliveries, and service logs.
- Collaboration: Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
- Compliance: Ensure all shipment documentation follows company and regulatory requirements.
Salary: $24 - $26 /hr. (DOE)
Qualifications
- Experience: Prior experience in logistics, supply chain, transportation, or customer service preferred.
- Technical Skills:
- Must have experience with Microsoft Outlook and Excel.
- Proficiency in data entry and logistics software (TMS, WMS, or similar systems).
- Communication: Excellent verbal and written communication skills.
- Attention to Detail: Strong accuracy in data entry and documentation.
- Problem-Solving: Ability to troubleshoot issues and provide quick resolutions.
- Multitasking: Capability to handle multiple tasks in a fast-paced environment.
- Team Player: Works well with cross-functional teams and clients.
Preferred Qualifications:
- Experience in freight forwarding, trucking, or 3PL logistics.
- Knowledge of shipping regulations and industry best practices.
- Bilingual (English & Spanish) is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join WOONGJIN, Inc. as a Legal Counsel, where you will draft and negotiate contracts while ensuring compliance with industry regulations.
Join Woongjin, Inc. as a Bilingual Office Assistant to facilitate office operations and inventory management while supporting an engaged team.
Step into a fulfilling role as a Front End Service Team Supervisor at Walmart, leading a dedicated team to enhance customer service and operational efficiency.
Assembled seeks a talented Manager for their Customer Support team to lead exceptional service across various client segments.
Exciting opportunity for a bartending and serving role at a busy Inn in Foxborough, MA.
Become part of Allied Universal's dedicated team as a Security Officer, ensuring safety and customer support in a corporate campus setting in Purchase, NY.
Cascadia Health is looking for a compassionate Peer Provider to support wellness initiatives at the Garlington Health Center in Portland, OR.
Become a vital part of the Huntington Bank team as a Customer Experience Banker, delivering outstanding customer service while helping clients achieve their financial goals.
Become an integral part of the Marble Room team as an Event Specialist, where your communication and organizational skills will shine in creating memorable events.
Join our vibrant team as a Bartender, where you’ll enhance guest experiences with your mixology skills and customer service expertise.
Founded in 1980, Woongjin Group is an investment holding company with businesses in education, publishing, food, IT, and other industries. It is based in Seoul, South Korea.
160 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
