Logistics Billing Specialist -Bilingual (Spanish/English)

As a Logistics Billing Specialist at Woongjin Inc, your primary responsibilities include processing customer billing accurately, managing AR/AP processes, and ensuring that invoices are issued in a timely manner. You'll also be tasked with updating the accounts receivable database and maintaining communication with clients about their outstanding debts.

To become a Logistics Billing Specialist at Woongjin Inc, candidates should possess a BA/BSc or a High School Diploma/GED, along with at least 2 years of experience in logistics or freight. Bilingual proficiency in Spanish and English is preferred, along with strong Excel skills, attention to detail, and excellent communication abilities.

The role of a Logistics Billing Specialist supports Woongjin Inc's mission by ensuring high accuracy in billing and fostering positive relationships with clients. By handling billing processes proactively, you contribute to the efficiency and effectiveness of our services, aligning with our commitment to servant leadership and ethical service.

Essential skills for succeeding as a Logistics Billing Specialist at Woongjin Inc include strong attention to detail, excellent problem-solving capabilities, organizational skills, and proficiency in communication. Being proactive and able to create professional relationships with customers and carriers is also crucial for this role.

The work environment for a Logistics Billing Specialist at Woongjin Inc is collaborative, supportive, and diverse. You'll work closely with colleagues across the globe, including teams in Brazil, China, and Vietnam, fostering a culture of teamwork and respect. You'll enjoy working in an ethical company that values responsibility and positive interaction.

When answering this question, provide specific examples from your past roles where you handled billing tasks, highlighting your attention to detail and accuracy. Discuss any software you used and how you ensured timely billing for clients.

Share your strategies for addressing billing discrepancies, such as conducting thorough reviews and maintaining communication with clients. Highlight your problem-solving skills and previous experiences where you've successfully resolved issues.

Emphasize the role communication plays in keeping clients informed and maintaining smooth operations. Discuss examples of how effective communication has helped you build relationships and resolve issues in your past roles.

Identify specific tools or software you have experience with, such as Excel or other accounting programs, and explain how you effectively utilized these tools to streamline billing processes.

Discuss a specific challenging billing scenario you encountered, outlining the steps you took to address it, what you learned, and how you achieved a positive outcome.

Outline your methods for maintaining accuracy and organization, such as checklist systems or regular audits of your work, ensuring that you communicate your reliable practices.

Describe your approach to prioritization, such as assessing urgency and importance or utilizing organizational tools to keep your workflow efficient in a busy setting.

Share your thoughts on Woongjin Inc’s mission and values, particularly their commitment to ethical service and responsible leadership, and how you align with and support these ideals.

Discuss your approach to addressing client concerns, emphasizing the importance of empathy, active listening, and providing clear explanations while working towards a resolution.

Detail your relevant experiences with AR/AP processes, how you've managed accounts efficiently, and any specific achievements related to improving collections or reducing discrepancies in billing.