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Logistic operator (POD Validations)

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

The Document Specialist is an important function in our Customer Service Representative [CSR] Group.  He or she will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a Valid POD as per our customer’s receiving requirements.

Duties and Responsibilities

  • Manually Upload PODs to TMS to assist carriers as needed
  • Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
  • Verify the PODs are transferring correctly from TMS to SAP.
  • Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
  • Summarize issues or exceptions and remark in our TMS system
  • In depth understanding of our process for carrier education purposes
  • In depth understanding of logistics industry’s standards and best practices
  • Advise Team Leader of all current issues and exceptions

Qualifications

  • Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred
  • Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
  • Clear and concise communication skills
  • A good attitude and ability to manage assignments independently 
  • Ability to thrive in a high volume environment while still maintaining accuracy
  • Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
  • Able to learn new systems quickly and adapt to abrupt changes
  • Well organized and good follow up skills
  • Detail oriented, able to sense urgency and know when to escalate for assistance
  • Can create and maintain professional relationships with customers and carriers
  • High School Diploma
  • Any Work Experience 

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Logistic operator (POD Validations) , Woongjin, Inc

Join Woongjin, Inc. as a Logistic Operator (POD Validations) in Plano, TX, where you'll become a vital partner in our Customer Service Representative (CSR) group. We're on the lookout for someone who is detail-oriented and driven to ensure our carriers are submitting the right Proof of Delivery (POD). In this role, your responsibilities will include uploading PODs into our Transportation Management System (TMS), verifying that they are signed by the receiver, and ensuring they meet shipping standards. You'll also identify any issues such as Over, Short, or Damaged (OSD) deliveries and communicate effectively with your team. A key part of your job will be educating carriers on our processes while ensuring a smooth flow of information between TMS and SAP. At Woongjin, we pride ourselves on our service-first mentality and a supportive work culture. If you have experience in the logistics industry, proficiency in Microsoft Excel, and a knack for communication, this might just be your next career move! We value organization, attention to detail, and the ability to adapt quickly to changes. You'll have the opportunity to work in an exciting, fast-paced environment where your contributions really matter. Ready to make a difference with Woongjin, Inc.? We can't wait to meet you!

Frequently Asked Questions (FAQs) for Logistic operator (POD Validations) Role at Woongjin, Inc
What are the primary responsibilities of a Logistic Operator (POD Validations) at Woongjin, Inc.?

As a Logistic Operator (POD Validations) at Woongjin, Inc., your main responsibilities include ensuring the accuracy of Proof of Delivery (POD) documents uploaded to our Transportation Management System (TMS). You'll manually upload PODs, validate them against customer requirements, and ensure they are transferred correctly to SAP. Additionally, you will track any discrepancies such as Over, Short, or Damaged deliveries and report these to the CSR team.

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What qualifications are necessary for the Logistic Operator (POD Validations) position at Woongjin, Inc.?

To be considered for the Logistic Operator (POD Validations) role at Woongjin, Inc., a background in supply chain planning or logistics is preferred. You should be proficient with Microsoft Office, particularly Excel, which involves using functions such as vlookups and pivot tables. Additionally, effective communication skills and the ability to work independently in a fast-paced environment are important.

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What tools and systems will a Logistic Operator (POD Validations) use at Woongjin, Inc.?

In your role as a Logistic Operator (POD Validations) at Woongjin, Inc., you will primarily utilize the Transportation Management System (TMS) for managing POD documentation. You'll also interface with SAP for data transfer and need to be skilled in Microsoft Excel for data analysis and reporting. Familiarity with logistics information systems will be beneficial.

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How does Woongjin, Inc. support the professional growth of a Logistic Operator (POD Validations)?

Woongjin, Inc. is dedicated to the professional growth of its employees, including those in the Logistic Operator (POD Validations) position. You will receive ongoing training and support, especially in understanding industry standards and best practices. The collaborative environment encourages team members to share knowledge, which fosters both individual and organizational growth.

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What is the work environment like for a Logistic Operator (POD Validations) at Woongjin, Inc.?

The work environment for a Logistic Operator (POD Validations) at Woongjin, Inc. is dynamic and fast-paced. You will be part of a close-knit team that values clear communication and collaboration. We promote a culture of service and responsibility, where your contributions are recognized and your ideas are welcomed. It's all about creating a positive experience for our customers and carriers alike.

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Common Interview Questions for Logistic operator (POD Validations)
Can you explain your experience with Proof of Delivery (POD) documents?

In answering this question, highlight any past experiences you've had with managing PODs, discussing how you validated and uploaded them in your previous roles. Use specific examples to illustrate your attention to detail and understanding of the logistics process.

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How do you prioritize tasks in a fast-paced logistics environment?

When discussing task prioritization, outline a systematic approach you would take, such as categorizing tasks based on urgency and importance. Share examples from past experiences where your effective prioritization led to successful outcomes.

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What methods do you use to ensure accuracy in your work?

To ensure accuracy, discuss techniques you implement, like double-checking documents, using checklists, or leveraging Excel functions. Providing recent examples where your accuracy prevented errors will round out your answer.

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How familiar are you with Microsoft Excel and its advanced functions?

In response, emphasize your proficiency with Microsoft Excel, providing examples of how you've used functions such as vlookups and pivot tables in previous roles, specifically in relation to data analysis in logistics or supply chain management.

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How do you handle discrepancies in PODs when they are identified?

Discuss your approach to identifying discrepancies, how you document these issues, and the steps you take to communicate them promptly to the appropriate stakeholders. Providing a specific incident where you successfully resolved discrepancies will make your answer more impactful.

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Can you describe a time when you had to educate a carrier about logistics processes?

Give an example of a situation where you communicated complex logistics standards or processes to a carrier. Highlight your communication skills and how the carrier benefitted from your guidance, emphasizing positive outcomes.

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What experience do you have with handling Over, Short, or Damaged (OSD) deliveries?

Share details about any experience you have identifying and managing OSD issues. Discuss how you reported these incidences within your team and the result of your interventions, showcasing your problem-solving abilities.

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How do you manage stress in a high-volume environment?

Discuss strategies you use for stress management, such as time management techniques or ensuring you take breaks. Share any specific high-pressure scenarios you've navigated successfully.

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Why do you want to work for Woongjin, Inc. as a Logistic Operator (POD Validations)?

In your response, align your values with those of Woongjin, Inc. Discuss how their mission resonates with you and how your skills and background make you a great fit for the role. Show enthusiasm for contributing positively to their team.

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What makes you a good fit for the Logistic Operator (POD Validations) position?

Here, you'll want to summarize your relevant experiences, skills, and personal attributes that fit the Logistic Operator role, such as attention to detail, teamwork, and adaptability. Be sure to connect these traits back to Woongjin, Inc.'s goals.

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Founded in 1980, Woongjin Group is an investment holding company with businesses in education, publishing, food, IT, and other industries. It is based in Seoul, South Korea.

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DATE POSTED
March 19, 2025

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