Job details

Work From Home Reservation Sales Representative

Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!

If you…

Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
Communicate effectively with a wide range of callers
Enjoy a sales-oriented culture, while working from the comfort of home
Are able to ensure customer satisfaction through providing exceptional service to every customer
Are interested in growth and advancement opportunities

… Then this may be the perfect opportunity you’ve been searching for!

We Work Hard and Reward Hard Work! This remote position offers a compensation package of $ 17.25 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3%, profit sharing, paid time off, employee discounts and much more!

Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance for a network login day the Friday before the classroom training. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)

Responsibilities:

Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service
Strive to meet and exceed monthly personal and department metrics
Adhere to a set full time schedule

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications:

Must currently live in the state of Nevada
Must currently live in Reno or the immediate surrounding area
One year of sales or call center experience required
Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
- Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Must be willing to travel to Reno or immediate surrounding area to complete the I-9 process, in person, if hired

WFH Technical Qualifications for your home office:

Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS
Must have a computer USB headset with microphone
Must have a webcam, both built-in and detached webcams are acceptable
Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

Minimum upload speed of 2mbps and minimum download speed of 5mbps
Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED

The address on your application must be your current, accurate permanent address

Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

By Enterprise Holdings

How do we deliver on our vision to be the world’s best and most trusted mobility company? By listening to and exceeding our customers’ and employees’ expectations. By providing a wide variety of transportation solutions. By offering a great place ...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Saint Louis, MO

DATE POSTED

June 3, 2023