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Reception and Placement Case Aide (Part Time/Limited Term) - 2024979

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?


If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.


At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

 

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

 

 

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.


Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.



This position is reliant upon funding and may be subject to modification or termination based on resource availability.



POSITION SUMMARY:

The Reception and Placement (R&P) Case Aide is a vital extension of the R&P Case Specialist through assisting World Relief clients in accessing medical appointments, required documents, and other required services by providing transportation and other face-to-face services.


This is a limited-term position funded through a grant agreement until 4/30/2025 and contingent upon funding extension.


ROLE & RESPONSIBILITIES:
  • Transport R&P clients to and from medical appointments, social security visits, and other scheduled events as requested by the R&P case specialists
  • Deliver documents and checks to clients
  • Assist in airport pick-ups
  • Provide support in pre-arrival tasks including but not limited to shopping for items on the Material Needs Support form, groceries, and completing Site Visit Housing Checklists
  • Maintain appropriate communication with case managers and program supervisors regarding needs of tasks
  • Complete online registrations including but not limited to school enrollments, AR-11’s, and Selective Service
  • Provide any additional assistance to R&P Case Specialists as required for the completion of the Core Services as requested by the case specialists
  • Assist in the completion of Cultural Orientation and Assessments as necessary
  • Be willing and able to use personal vehicle to complete tasks when company van is not available
  • Respond to communication from R&P program supervisors and case managers in a professional and timely manner
  • Report to R&P program supervisors and case managers for assigned tasks


JOB REQUIREMENTS:
  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Strong verbal and written communication skills
  • Skill and sensitivity working with people from various backgrounds and beliefs
  • Ability to work with minimum supervision and resolve problems/issues promptly and effectively
  • Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
  • Ability to prioritize, multi-task and organize in a fast paced and fluid environment
  • Valid Driver's License and reliable access to an insured vehicle required. (Position is based in Dallas office but travel around the DFW Metroplex is required.)


PREFERRED QUALIFICATIONS:
  • Bi-Lingual desired (e.g. Dari, Pashto, Arabic, Kirundi, Swahili, Spanish)


$20 - $20 an hour
Compensation is commensurate with experience.

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

 

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

 

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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CEO of World Relief
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Myal Greene
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What You Should Know About Reception and Placement Case Aide (Part Time/Limited Term) - 2024979, World Relief

If you're passionate about making a difference in the lives of vulnerable communities, the Reception and Placement Case Aide position with World Relief in Fort Worth, TX may be the perfect fit for you! This part-time, limited-term role is designed for those who are compassionate advocates for justice and want to lend a helping hand to individuals in need. As a vital extension of the R&P Case Specialist, you'll assist clients by providing transportation to medical appointments and social security visits, ensuring they have access to the essential services that can change their lives. You'll also play a key role in airport pickups and support clients in pre-arrival tasks such as shopping for necessities and completing necessary checklists. Your communication skills will shine as you maintain close contact with case managers, ensuring that everyone is on the same page when it comes to client needs. If you're looking for a purpose-driven career where you can employ your talents while standing up for the marginalized, we encourage you to join World Relief. In this role, you'll contribute to a mission that has helped communities thrive for over 80 years, all while working in a flexible team environment. If you're ready to answer this calling and empower those in need, apply to join the World Relief family today!

Frequently Asked Questions (FAQs) for Reception and Placement Case Aide (Part Time/Limited Term) - 2024979 Role at World Relief
What are the responsibilities of a Reception and Placement Case Aide at World Relief?

As a Reception and Placement Case Aide at World Relief, your primary responsibilities include assisting clients with transportation to medical appointments and social security visits, delivering important documents, conducting airport pickups, and providing support in pre-arrival tasks such as shopping and completing necessary checklists. You'll work closely with R&P Case Specialists to ensure clients receive the needed services and exercise excellent communication skills throughout the process.

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What qualifications do I need to apply for the Reception and Placement Case Aide position with World Relief?

To apply for the Reception and Placement Case Aide position at World Relief, you will need a mature Christian faith, strong communication skills, and the ability to work effectively with diverse populations. A valid driver's license and access to an insured vehicle are also required since the job involves traveling around the DFW Metroplex. Additionally, bi-lingual candidates are preferred, especially in languages like Dari, Pashto, Arabic, Kirundi, Swahili, or Spanish.

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How can I make a difference as a Reception and Placement Case Aide at World Relief?

As a Reception and Placement Case Aide at World Relief, you can make a significant impact by directly assisting vulnerable individuals and families in accessing necessary services and resources. Your role involves providing transportation, support during transitions, and helping clients navigate essential tasks. By doing this, you'll not only improve their day-to-day lives but also contribute to a larger mission of empowering communities in need.

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Is the position of Reception and Placement Case Aide at World Relief a permanent role?

The Reception and Placement Case Aide position at World Relief is a part-time, limited-term role, which is funded through a grant agreement until April 30, 2025. It is dependent on resource availability, and the position may be subject to modification or termination based on funding extensions. However, this provides a unique opportunity to engage in meaningful work while gaining valuable experiences and insights.

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What is the compensation for the Reception and Placement Case Aide position at World Relief?

The compensation for the Reception and Placement Case Aide position at World Relief is $20 per hour, based on experience. Additionally, there are competitive benefits available for both full-time and part-time employees, which can enhance your overall compensation package as you contribute to the important work being done at World Relief.

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Common Interview Questions for Reception and Placement Case Aide (Part Time/Limited Term) - 2024979
Can you describe a time when you helped someone overcome a challenge?

In answering this question, focus on a specific incident where your support led to positive outcomes. Explain the situation, your role in assisting the individual, and the impact it had on their life. Highlight your compassionate approach and problem-solving skills, which are vital for a Reception and Placement Case Aide.

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How do you handle stress while working in a fast-paced environment?

To respond effectively, share your strategies for managing stress, such as prioritizing tasks, maintaining a positive attitude, and practicing self-care. Mention how staying organized and focused helps you perform your duties efficiently, especially in high-pressure situations typical for a Reception and Placement Case Aide.

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What motivates you to work in humanitarian services?

When answering this question, reflect on your personal motivations and experiences that inspire you to serve in the humanitarian sector. Discuss your passion for advocating for vulnerable populations and how your Christian faith aligns with the mission of World Relief, underlining your commitment to helping others.

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How would you approach communicating with someone from a different cultural background?

Answer this question by expressing your awareness of cultural differences and the importance of sensitivity and respect in communication. Share examples of how you've effectively built rapport with individuals from diverse backgrounds, demonstrating your ability to connect as a Reception and Placement Case Aide.

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What qualities make a successful team player in a role like this?

Here, emphasize qualities such as collaboration, flexibility, and strong communication. Explain how being open to feedback and supporting fellow team members fosters a productive work environment, all of which are crucial for success in the Reception and Placement Case Aide position at World Relief.

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Describe a challenge you faced in a previous job and how you overcame it.

Provide a specific example that highlights your problem-solving abilities. Talk about the challenges you faced, the steps you took to address them, and the outcome. Connect this experience to the skills you'll bring to the Reception and Placement Case Aide role, showcasing your resilience and dedication.

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How would you prioritize tasks when supporting multiple clients?

Discuss your approach to prioritization and time management. You could outline methods like creating a to-do list or utilizing an organizational tool. Highlight how balancing the needs of various clients while ensuring quality service is essential for a Reception and Placement Case Aide.

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What experience do you have with transportation and logistics?

Mention relevant experiences related to driving or coordinating transportation for individuals or groups. Explain your understanding of logistics and planning, especially in the context of providing support to clients as a Reception and Placement Case Aide at World Relief.

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How do you keep yourself motivated during challenging situations?

Share personal techniques for staying motivated, such as focusing on the bigger picture and remembering the impact of your work. Connect this to the feelings of fulfillment you get from assisting vulnerable individuals, which is vital for a role like the Reception and Placement Case Aide.

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Why do you want to work for World Relief specifically?

In your response, express your admiration for World Relief's mission, values, and the impact it has made over the years. Highlight how your personal beliefs resonate with the organization's goals and illustrate your desire to contribute to the humanitarian efforts undertaken by World Relief.

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World Relief is a nonprofit Evangelical Christian humanitarian organization, the humanitarian arm of the National Association of Evangelicals and a leading refugee resettlement agency headquartered in Baltimore, Maryland.

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Part-time, on-site
DATE POSTED
December 18, 2024

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