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Field Support Specialist - Spring

We are seeking Administrative Medical Staff to work in our Spring, TX virtual and mobile medical practice. Currently we have full-time openings ready to fill immediately.Field Support Specialist:• Administrative support• Logistics and inventory management• Support sales and clinical field team in duties as assignedMust be skilled on computer, phone, and managing patient information in an EMR and 3rd party vendors.---------------MORE INFOThe medical practice operates under 4 brands:• Woundlocal, a mobile advanced wound care clinic serving patients from the Hill Country to Houston.• DME local, durable medical supply company.• HALO TCM/CCM, transitional care management and complex care management.• Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor.Join us today to see how we are creating a revolution in healthcare!Qualifications for Clinical Support Specialist:• Minimum 4 years of administrative experience in a clinical setting• Minimum 2 years post-high school education or training• History of maintaining full-time employment 2+ years with one employer• Positive attitude and a big smile, yes really• Comfortable around computers, since you will be using one all the time• Experience working daily in a EMR• High attention to detail, we are talking about patient lives here• Punctual, dependable, and very organized with your schedule• Goal-oriented and eager to receive coaching and performance measurement• Professional appearance, demeanor, and behavior#zrWhy this job is AWESOME:Join us and you will see, we don’t do things like everyone else. We are the newest and fastest-growing in popularity for online healthcare. It’s no secret how we're accomplishing this… it’s our incredible team members and the culture we’re building!If you are looking for an amazing place to work, grow, learn, and have a blast - this is it.• Great team! We spend a ton of time hiring and training the best people.• Great pay! We pay well and your pay scales based on performance.• Great opportunities! We're growing and we like to promote from within. If you're a true rock star, the opportunities are limitless!• Great office! Covered parking, coffee and snacks provided, and industry best work stations. We provide free lunch every Friday to the staff.Job Types: Full-timeSalary: From $25.00-$30.00Benefits:• Employee discount• Health insurance• On-the-job training• Opportunities for advancement• Paid time off• Referral programWork setting:• Administrative office settingSchedule:• No less than 40 hours per week• Monday to Friday

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What You Should Know About Field Support Specialist - Spring, Woundlocal

Are you looking to kickstart your career in the healthcare industry? We’re excited to announce that our vibrant Spring, TX-based practice is on the lookout for a Field Support Specialist. In this role, you'll be the backbone of our administrative operations, providing essential support that keeps our mobile and virtual medical practice running smoothly. Imagine being part of a dynamic team with brands that make a real difference in people's lives, like Woundlocal and HALO TCM/CCM. Your primary responsibilities will involve logistics and inventory management, as well as supporting both our sales and clinical field teams in various tasks. It's crucial that you’re comfortable managing patient information using an EMR system, as well as working effectively with third-party vendors. If you have a knack for organization, a keen eye for detail, and love being around people, then this Field Support Specialist position at our Spring office is perfect for you. We believe in creating a fun work environment where hard work is rewarded, which is why we offer competitive pay, amazing growth opportunities, and a supportive team culture. Come be a part of the revolution in healthcare and help us pave the way for innovative solutions while enjoying a fulfilling career.

Frequently Asked Questions (FAQs) for Field Support Specialist - Spring Role at Woundlocal
What does a Field Support Specialist do at our Spring location?

As a Field Support Specialist in Spring, your responsibilities will include providing administrative support, managing logistics, handling inventory, and assisting the clinical and sales teams with various tasks. This role is pivotal in ensuring our operations run efficiently and smoothly, which ultimately supports our healthcare mission.

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What qualifications are needed for the Field Support Specialist role in Spring?

For the Field Support Specialist position in Spring, you'll need a minimum of 4 years of administrative experience in a clinical environment alongside at least 2 years of post-high school education or training. We’re looking for someone detail-oriented, tech-savvy, and who maintains a positive attitude while being dependable and organized.

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What can I expect regarding work hours as a Field Support Specialist in Spring?

The Field Support Specialist role in Spring requires a full-time commitment of no less than 40 hours per week, typically from Monday to Friday. This structured schedule ensures you can achieve a healthy work-life balance while effectively contributing to our team.

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What are the benefits of working as a Field Support Specialist at our Spring office?

As a Field Support Specialist at our Spring location, you will enjoy comprehensive benefits that include health insurance, paid time off, opportunities for advancement, and even free lunches every Friday! We prioritize our employees' well-being and growth in the rapidly evolving healthcare field.

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Is there room for career growth as a Field Support Specialist in Spring?

Absolutely! At our Spring practice, we pride ourselves on promoting from within. As a Field Support Specialist, if you're a true rock star and demonstrate your potential, there will be countless opportunities for career advancement, enabling you to grow alongside our expanding organization.

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Common Interview Questions for Field Support Specialist - Spring
What prior experience do you have that makes you a fit for the Field Support Specialist role?

When answering this question, focus on your administrative experience in clinical settings. Discuss specific responsibilities you undertook, how these experiences have equipped you to support our practice, and emphasize your organizational and technical skills.

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How do you handle stressful situations in a fast-paced environment?

Provide examples of times when you've successfully managed stress or tight deadlines. Discuss strategies you employ, such as prioritizing tasks, communicating effectively, and maintaining a calm demeanor, which will be vital in the busy healthcare setting.

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Can you explain your familiarity with EMR systems?

In your response, detail your experience with EMR systems, including any software you’ve used. Highlight how you manage patient information while ensuring accuracy and attention to detail, which is crucial for a Field Support Specialist.

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Describe a time when you had to support a team in a challenging project.

Use the STAR format (Situation, Task, Action, Result) to provide a structured example of a challenging project. Focus on your role in providing support, ensuring the project ran smoothly, and the positive outcomes that resulted from your efforts.

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How do you prioritize tasks when working on multiple assignments?

Illustrate your organizational skills and give examples of how you've prioritized tasks in the past. Mention tools or techniques you use, such as to-do lists or prioritization matrices, to ensure you’re meeting deadlines and maintaining high-quality work.

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What motivates you to work in the medical field?

Discuss your passion for helping others and your interest in healthcare as a career path. Share any personal stories or experiences that inspired you to pursue the Field Support Specialist position and why you’re excited about contributing to our Spring team.

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How do you maintain a professional demeanor in the office?

Talk about the importance of professionalism in healthcare and provide examples of how you maintain a positive, respectful attitude. Mention your awareness of how your demeanor can affect patients and colleagues alike.

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What are your salary expectations for the Field Support Specialist position?

Research industry standards for similar roles to provide a well-informed salary range that reflects your skills and experience. Emphasize your willingness to discuss this further once you learn more about the role and its responsibilities.

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How do you stay current with advancements in medical administrative practices?

Discuss professional development methods including attending workshops, subscribing to industry journals, or joining relevant professional organizations. Highlight your commitment to continuous learning in the Field Support Specialist role.

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Why do you want to work with us at this practice in Spring?

Convey your enthusiasm for the practice's mission and values. Share how the opportunity to work as a Field Support Specialist aligns with your career goals, and express interest in contributing to the innovative healthcare solutions we provide.

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DATE POSTED
April 20, 2025

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