People Operations Manager

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.

Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US. Planday was acquired by Xero in 2021.

How you’ll make an impact

We are looking for a new colleague to join as a People Experience Manager with a focus on People Operations: You'll be the architect of a thriving employee experience at Planday. Here's how you'll make a real difference:

- Empower a High-Performing Workforce: You'll streamline daily People operations, ensuring seamless processes for recruitment, onboarding, performance management, and more. This frees up valuable time for employees to focus on their core tasks and contribute to our success.

- Champion Compliance and Best Practices: Your expertise in HR policies and compliance will ensure we operate ethically and legally. You'll also implement best practices to elevate our People Experience (Px) function.

- Drive Innovation with HR Tech: As an HRIS superuser, you'll leverage technology to automate tasks and gain valuable insights. This allows us to make data-driven decisions and continuously improve our Px strategy.

What you’ll do

- Automate manual processes and create templates for core employee documents to drive efficiency and consistency, enabling us to move towards a higher degree of self-serve.

- Ensure all processes, policies and practices are fit for purpose and scalable - revising policies  when needed. This includes horizon scanning for any changes to employment laws and practices that require a change of policy or process. 

- Prepare presentations for the executive team on critical people issues such as diversity and inclusion, compensation, and attrition.

- Optimize people workflows throughout the employee lifecycle, including onboarding, benchmarking, and benefits, in collaboration with relevant teams.

- Anchor the performance and reward cycle by capturing data, generating reports, and updating the HRIS in collaboration with relevant teams.

- Drive storytelling behind people's data, define key metrics, and provide insights into current status and future trajectory.

- Scope opportunities for effective international setup, ensuring a consistent employee experience across geographies.

- Collaborating closely with Legal and InfoSec on business continuity and risk management matters, supporting ISO certification from a Px perspective.

- Collaborate with PX Business Partners to refine the wider employee experience and build processes supporting collaboration with the broader business.

What you’ll bring to the role

- Proven HR/PX experience in a fast-paced environment.

- Solid understanding of HR operations, including employee relations, benefits administration, HR policies, and compliance. Experience in managing day-to-day HR functions is essential.

- Experience in automating manual processes and creating templates for core employee documents. 

- Proficient in generating reports, updating HRIS, and preparing presentations for the executive team on critical people issues such as diversity, inclusion, compensation, and attrition.

- Experience collaborating with Finance/payroll on different leave types and handling ER cases.

- Proactive in optimizing people workflows throughout the employee lifecycle, including onboarding, benchmarking, and benefits. 

- Ability to work with data sets, provide insights and and tell stories behind people's data.

At Planday, we offer you:

- Benefits like pension, health insurance, inclusive support for new parents and generous vacation

- On top of your annual base salary, you are offered to be part of an Employee Share Plan

- Growth and progression opportunities – we want you to grow with us

- Flexible remote work

- Strong social culture with lots of team and company activities

- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe

- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.