ServiceNow Technical Architect

As a ServiceNow Technical Architect at Xyant Technology, your main responsibilities include designing and implementing solutions on the ServiceNow platform, collaborating with stakeholders to understand requirements, managing complex project designs, and ensuring best practices are followed. You will also focus on integrations with other systems, performance optimization, and providing technical leadership throughout the project lifecycle.

To qualify for the ServiceNow Technical Architect position at Xyant Technology, you should have at least 10 years of experience in ServiceNow development and architecture, hold a minimum of two active ServiceNow CIS Certifications, and possess expertise in ITOM, Web Services Integration, and relational databases. Strong knowledge of networking concepts and experience with scripting languages like PowerShell and Python are also beneficial.

Xyant Technology is committed to innovation by promoting the use of pre-built capabilities within the ServiceNow platform and leveraging the latest advancements in technology. As a ServiceNow Technical Architect, you will be expected to think strategically about how to implement novel features that align with business goals and enhance the overall efficiency of solutions.

Yes, the ServiceNow Technical Architect position at Xyant Technology is primarily remote, allowing you the flexibility to work from anywhere while still collaborating closely with an exceptional team and contributing to impactful projects.

At Xyant Technology, you will find a collaborative and supportive culture that promotes continuous learning and mentorship. As a ServiceNow Technical Architect, you’ll work closely with cross-functional teams and have opportunities to mentor developers, ensuring everyone grows together in their expertise and knowledge of ServiceNow best practices.

When answering this question, highlight specific projects you've worked on that involved developing solutions on the ServiceNow platform. Discuss the features you implemented, your role in the project, and the outcomes achieved, detailing your contributions to both the technical and business goals.

In your response, describe your methodology for gathering requirements from stakeholders, assessing the needs of the organization, and translating those into technical specifications. Emphasize the importance of designing scalable and maintainable solutions, and how you ensure best practices are followed throughout the process.

Discuss the specific techniques you've used for performance tuning in ServiceNow, such as code reviews, caching strategies, and optimization of workflows. Providing examples of successful outcomes can help demonstrate your expertise effectively.

When asked this question, provide details about various integrations you've implemented using SOAP, REST, or APIs. Highlight the systems you’ve integrated with, the processes you followed to ensure seamless data flow, and any challenges you faced along the way, along with how you overcame them.

Talk about your commitment to continuous learning, such as following industry blogs, participating in webinars and conferences, or engaging with the ServiceNow community. Mention any resources, online certifications, or forums you utilize to deepen your understanding of new features and best practices.

In your response, focus on your leadership style and provide examples of times you've mentored, guided, or trained development teams. Explain how you empower team members to innovate and ensure that everyone is aligned with project goals and best practices.

Be prepared to describe a specific project where you faced challenges, detailing the context, your role, and the solutions you implemented to overcome those obstacles. Emphasize the positive outcomes and what you learned from the experience.

Discuss the importance of establishing coding standards and governance policies, and provide examples of how you've implemented such practices. Mention your experience conducting code reviews and how you foster a culture of quality within your teams.

Share your insights on emerging trends within the ServiceNow ecosystem, such as the rise of artificial intelligence and automation. Discuss how you believe ServiceNow will continue to evolve and how your work aligns with these future developments.

Here, you'll want to express your enthusiasm for the position and the company, highlighting Xyant Technology’s reputation for innovation and excellence. Discuss how your skills and experience align with the company’s vision and your excitement for making a meaningful impact.