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Customer Acquisition Team Leader

About Us:

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower businesses around the world. Since its introduction in 2016, Yodeck has powered over 160,000 screens across every type of business—from restaurants and retail stores to schools, stadiums, and conference halls. As one of the top 5 digital signage SaaS platforms globally, Yodeck is looking for curious and smart people to help us drive even faster growth.

About the Role:

As the Customer Acquisition Team Leader at Yodeck, you will lead the charge in driving high-quality lead generation through both paid and organic channels, fueling our self-serve (PLG) and sales-assisted (SLG) strategies. By managing a talented team of Paid and SEO specialists, you will develop impactful campaigns, optimize performance, and leverage market trends to ensure continual growth and efficiency. Your role will focus on lowering acquisition costs, maximizing ROI, and collaborating closely with cross-functional teams to achieve Yodeck’s ambitious goals, all while fostering a culture of excellence and accountability within your team.

What We Are Trying to Achieve:

  • Establish a center of excellence for driving high quality prospects into our funnel, supporting our self-serve (PLG) and sales-assisted (SLG) motions.
  • Clear ownership of paid and organic lead generation for Yodeck, creating campaigns and long-term programs that deliver continual growth at the top of the funnel.
  • Continual focus on efficiency across the investment we make, with a strong attention to lowering the cost of customer acquisition and increasing our return on investment.

How We Will Do It:

  • Lead and align the Paid and SEO teams, building our competency and uplifting our skills to ensure that the right choices are made to support high velocity growth.
  • Set the Paid strategy, ensuring the right balance across available channels and continual evaluation of campaign performance to achieve increasing returns.
  • Define SEO strategy to drive organic traffic, identifying ways Yodeck can take a leading position in ranking. Align with the Paid team to ensure maximise campaign effectiveness.
  • Accurately interpret internal data signals of campaign analysis and lead scoring to optimize our strategies and remove underperforming initiatives.
  • Identify market trends across paid and organic channels - especially AI (GEO) search, to determine their impact and how to exploit them for the benefit of Yodeck.
  • Work very closely with other Marketing teams towards common goals, creating highly collaborative relationships that are built on mutual respect and trust.
  • Establish a strong team spirit, with a strong focus on performance. Strive for excellence and accountability to meet our high standards and company values.
  • Ensure the necessary skills sets are present in the team to meet our mid term needs, and set out the pathways for team members to develop their careers within Yodeck.

How We Will Measure Success:

  • Business Plan Goals: Visitors, MQLs (Registrations) and Subscriptions
  • Operational Performance Metrics: Funnel Conversion Rates, Lead Scores
  • Business Performance Metrics: LTV/CAC, ROAS

  • Over 5 years in senior performance/growth marketing position, leading a team of 4+.
  • Substantial knowledge of lead creation for SaaS business models.
  • Managed substantial paid budgets, in a multi-region B2C or B2B business.
  • Deep experience of SEO and understanding of the latest trends around AI Search.
  • Proven track record of delivering efficiency gains on paid budgets and increasing ROAS.
  • Effective cross-team engagement.
  • Results driven.
  • Analytical with in-depth commercial acumen.
  • Highly collaborative and persuasive with causing friction.
  • Strong communication skills at every level of the organization.
  • Competitive salary
  • Company-wide bonus scheme and a great stock option plan
  • Award-winning workplace, recognized as a Best Workplace
  • Hybrid Work From Home policy
  • Office gym, nutritionist, and meal vouchers
  • Individual training budget for professional development
  • Private medical insurance plan
  • Fun and collaborative start-up environment (with amazing offices!)
  • Flexible working arrangements
  • Commuting expenses
  • Equal opportunity and workplace diversity

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Customer Acquisition Team Leader, Yodeck

Join Yodeck as a Customer Acquisition Team Leader and become a vital force behind our rapid growth in the digital signage industry! At Yodeck, we are a thriving Software-as-a-Service (SaaS) company that has made waves since 2016, powering over 160,000 screens across various sectors. In this exciting role, you'll take charge of driving high-quality lead generation through a mix of paid and organic channels, which are essential for our self-serve (PLG) and sales-assisted (SLG) strategies. Leading an adept team of Paid and SEO specialists, you will orchestrate impactful campaigns and optimize performance, always keeping an eye on the latest market trends. Your mission will be to lower acquisition costs, maximize ROI, and collaborate with cross-functional teams to chase Yodeck’s ambitious goals. You’ll have the opportunity to foster a culture of excellence and accountability, nurture your team’s development, and create a center of excellence for high-quality prospect generation. Your experience, ideally over five years in senior performance or growth marketing roles, will shine through as you guide your team to achieve stellar funnel conversion rates and lead scores. If you're passionate about leading a high-functioning team and being a part of Yodeck’s transformative journey in the SaaS landscape, this role is the perfect fit for you! Let’s democratize digital signage together!

Frequently Asked Questions (FAQs) for Customer Acquisition Team Leader Role at Yodeck
What responsibilities does the Customer Acquisition Team Leader at Yodeck have?

The Customer Acquisition Team Leader at Yodeck is responsible for leading a talented team to drive high-quality lead generation through both paid and organic channels. This includes creating and managing impactful campaigns, optimizing performance, collaborating with cross-functional teams, and developing strategies to lower acquisition costs and maximize ROI.

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What qualifications are required for the Customer Acquisition Team Leader position at Yodeck?

Candidates for the Customer Acquisition Team Leader position at Yodeck should have over five years of experience in senior performance or growth marketing roles, with a strong background in managing paid budgets and extensive knowledge of lead generation in the SaaS business model. Skills in SEO and a proven track record in delivering efficiency gains on paid budgets are also essential.

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What does success look like for the Customer Acquisition Team Leader at Yodeck?

Success for the Customer Acquisition Team Leader at Yodeck is measured through business plan goals such as visitors, MQLs (Registrations), and subscriptions, as well as operational performance metrics such as funnel conversion rates and lead scores. Achieving a favorable LTV/CAC ratio and increasing ROAS are also key indicators of success.

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How does the Customer Acquisition Team Leader collaborate with other teams at Yodeck?

As a Customer Acquisition Team Leader at Yodeck, you will work closely with other marketing teams to align on common goals, creating collaborative relationships that are built on mutual respect and trust. This includes shared insights to drive effective lead generation strategies and combined efforts for high-performance outcomes.

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What is the work culture like for the Customer Acquisition Team Leader position at Yodeck?

Yodeck offers a fun and collaborative start-up environment with a focus on individual growth and team development. As a Customer Acquisition Team Leader, you'll experience a hybrid work model, access to professional training budgets, and workplace perks designed to foster a culture of excellence and accountability.

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Common Interview Questions for Customer Acquisition Team Leader
Can you describe your experience leading a customer acquisition team?

In answering this question, focus on the size of the teams you've led, the strategies implemented, and the results achieved. Mention specific campaigns that drove high-quality leads and how you inspired your team towards shared goals.

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What strategies have you found effective for lowering customer acquisition costs?

Discuss data-driven decisions you've made regarding budget allocation, optimizing ad spend, and channel performance evaluations. Highlight particular tactics that resulted in decreasing CAC while boosting lead quality.

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How do you approach optimizing paid campaigns at scale?

Explain your methodology for analyzing performance metrics, running A/B tests, and continuously iterating on campaigns based on insights. It’s also good to mention any tools or platforms you've used for optimization.

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Could you provide an example of how you've successfully utilized SEO to generate leads?

Be prepared to recount a specific project where you implemented SEO strategies that led to significant increases in organic traffic and lead generation. Highlight your use of keywords, content optimization, and backlink strategies.

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How do you stay current with the latest trends in digital marketing?

Discuss the importance of continuous learning and mention resources such as industry blogs, webinars, and workshops you follow. Highlight how you’ve applied trending practices, especially those related to AI and digital marketing, to inform your strategies.

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What metrics do you consider most important in assessing the performance of your team's campaigns?

Mention key performance metrics like MQLs, conversion rates, and ROAS. Explain how these metrics tie into the broader business objectives and how you present this data to your team for iterative improvement.

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How do you foster teamwork and ensure accountability within your team?

Discuss your approach to leadership, emphasizing transparency, regular check-ins, and constructive feedback. Provide examples of how you have built a cohesive team culture that values individual contributions and teamwork.

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What platforms or tools are you proficient with in managing paid ads and SEO?

Share the platforms and tools you have hands-on experience with, such as Google Ads, Facebook Ads Manager, or SEO analytics tools. Be specific about how you've utilized these tools to improve campaign effectiveness.

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Share an example of a challenge you faced in a previous role and how you overcame it.

Frame your response to focus on your problem-solving skills. Describe a specific challenge you faced related to lead generation or campaign performance, detail your thought process, and highlight the successful outcome.

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What do you believe is the most important quality for a Customer Acquisition Team Leader?

Express that while various qualities are essential, adaptability and analytical thinking are crucial for responding to market trends and optimizing lead generation strategies effectively.

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Full-time, hybrid
DATE POSTED
December 22, 2024

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