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Children’s Services Program Manager

Why work with YWCA Seattle King Snohomish?

 

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

 

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!





What You'll Do


YWCA Seattle|King|Snohomish, one of the largest nonprofits in the region, focuses on the needs of women, girls, and families in the community, is searching for a Children’s Services Program Manager to join their team in the Seattle/South King County, WA area.

 

The Children’s Services Program Mangers is based out of The Willows in Rainer Valley. This role intertwines with every aspect of the YWCA’s work - from managing our children’s programs to providing resources to clients.

 

The YWCA is on a mission to eliminate racism and empower women. To this end, the YWCA’s Children & Youth Division provides a continuum of services to uplift young people, while centering those furthest away from opportunity. The Children & Youth Division cultivates academic engagement, leadership skills, healthy lifestyles, and strong racial identity development among our youth by providing engaging and culturally relevant services and by building strong networks of support.  The Children's Services Program Manager is critical in supporting the program staff and participants to achieve our mission. 

 

Note: This position is fully onsite at YWCA Offices.


Responsibilities
  • Manage the Children’s Services staff including: The Parent Child Plus Program, Afterschool, and Summer Programming
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition, and monitoring. Work alongside volunteers, where applicable; Help maintain and innovate existing programs
  • Oversee the development and implementation of social and recreational after-school programming for homeless and low-income children and youth served at Willows
  • Demonstrate understanding and incorporation of best practices and issues related to childhood development and the special needs of homeless and low-income children and youth.
  • Serve as a liaison with stakeholders to communicate the program’s purpose, needs, future plans, and current issues related to the programs.
  • Gather data on each of the programs’ metrics and spending to report to the Director.
  • Maintain accurate records, submit reports on time and ensure direct reports do the same.

Additional Duties
  • Develop and maintain positive working relationships with YWCA staff throughout the agency
  • Actively engages in agency-wide Race and Social Justice Initiative (RSJI), and strives for racially equitable outcomes; takes responsibility for creating and maintaining a safe and welcoming community by making room for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the agency’s Emergency Preparedness program and activities


Requirements
  • Minimum of an AA degree in Early Childhood, Counseling, Psychology, Social Work
  • Have at least 3 years’ experience providing services to homeless and/or low-income children, youth, and families.
  • High-level knowledge of Microsoft Office Suite, SharePoint, Adobe DocuSign, and Zoom
  • Proficient writing skills required for routine correspondence
  • Ability to maintain confidentiality
  • Attention to detail and strong organizational, writing, and record-keeping skills
  • Well-honed public speaking skills
  • Race and Social Justice Competency
  • Able to apply race, gender equity knowledge to YWCA Annual Evaluation
  • Ability to work with the public, clients, and staff from diverse cultural and economic backgrounds
  • Commitment to working with homeless families and the ability to communicate effectively and in a caring way with any persons who are in crisis
  • Demonstrated understanding of the intersection of racism and poverty
  • Ability to work on-site and ability to travel when needed, to other YWCA locations
  • Experience working with communities of color and people from different cultures other than your own
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Core Competencies Expected: At least 5 core competencies required, list available here; Core competencies must include Fostering Diversity and Race & Social Justice Advocacy


Hours, Rate, and Benefits
  • Hourly Rate: $35.00 - $38.50
  • Hours: 40
  • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
  • At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
  • After two years of employment, employees are eligible to participate in the YWCA Retirement Fund


Physical Requirements
  • Continuously sits for extended periods while performing desktop activities.
  • Continually stands and walks in performing duties.
  • Occasional weekend work may be required.
  • Repetitively uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, kitchen equipment, donations and supplies.
  • Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies.
  • Frequently stands, walks, sits and climbs in performing duties in the office and in traveling to off-site meetings.
  • Occasionally lifts and carries up to 5lbs. of paperwork, files and training materials, occasionally up to 50 lbs.
  • Occasionally lifts and carries up to 50 Occasionally kneels, bends, pushes and pulls in obtaining files in drawers.


#LI-Onsite


YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.


Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.


Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.


Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.


For more information

Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.


Average salary estimate

$77000 / YEARLY (est.)
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$73500K
$80500K

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What You Should Know About Children’s Services Program Manager, YWCA Seattle King Snohomish

If you’re passionate about empowering families and children, YWCA Seattle King Snohomish has an incredible opportunity for you as a Children's Services Program Manager! At YWCA SKS, we are the region's largest non-profit organization dedicated to improving the lives of women, girls, and families—serving over 7,000 individuals every year. This position is integral to our mission, where you will have the chance to lead and inspire our Children’s Services staff at The Willows in Rainer Valley. Your role will involve overseeing various children's programs, including the Parent Child Plus Program and after-school initiatives aimed at supporting homeless and low-income youth. You will collaborate with stakeholders, maintain records, and help innovate existing programs to enhance our community impact. We’re looking for someone who brings at least three years of experience working with underprivileged children and families, along with a strong understanding of childhood development. Your skills in program management, public speaking, and community outreach will help you excel in this position. Joining our team also means being part of a supportive, multifaceted workplace that champions diversity and inclusion. With great benefits, including medical insurance and a generous vacation policy, this is more than just a job—it’s a chance to make a profound difference. If you’re ready to take the next step in your career and contribute to the vital work we do in the Seattle/South King County area, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Children’s Services Program Manager Role at YWCA Seattle King Snohomish
What are the responsibilities of a Children's Services Program Manager at YWCA Seattle King Snohomish?

As a Children's Services Program Manager at YWCA Seattle King Snohomish, you'll oversee the management of children's programs, including after school and summer activities. Your role includes ensuring the implementation of engaging and culturally relevant services, maintaining records, and working closely with volunteers. You'll also serve as a key stakeholder liaison, gathering data on program metrics and reporting to the Director. Essentially, you’ll be pivotal in championing social equity and developing youth leadership skills.

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What qualifications do I need to apply for the Children's Services Program Manager position at YWCA Seattle King Snohomish?

To qualify for the Children's Services Program Manager role at YWCA Seattle King Snohomish, you need a minimum of an AA degree in Early Childhood Education, Counseling, Psychology, or Social Work, along with at least three years of experience working with children from homeless or low-income backgrounds. Familiarity with Microsoft Office Suite and excellent communication skills are essential, as is your commitment to racial and social justice.

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What kind of experience is ideal for the Children's Services Program Manager role at YWCA Seattle King Snohomish?

Ideal candidates for the Children's Services Program Manager position at YWCA Seattle King Snohomish should possess at least three years of relevant experience providing services to vulnerable children, youth, and families. This includes working directly with underprivileged communities, understanding issues related to childhood development, and having the ability to engage with diverse cultural backgrounds effectively.

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Can I expect any benefits as a Children's Services Program Manager at YWCA Seattle King Snohomish?

Yes! As a Children’s Services Program Manager at YWCA Seattle King Snohomish, you will enjoy an excellent benefits package that includes medical insurance, a retirement plan, and generous vacation, holiday, and sick leave policies. The organization also encourages a healthy work-life balance which contributes to your overall well-being.

Join Rise to see the full answer
What is the working environment like for a Children's Services Program Manager at YWCA Seattle King Snohomish?

The working environment for a Children's Services Program Manager at YWCA Seattle King Snohomish is supportive, collaborative, and committed to diversity and equity. The position is fully onsite, which allows for active engagement with program staff, community members, and the children being served. It’s a great place to cultivate professional relationships and contribute positively to your community.

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Common Interview Questions for Children’s Services Program Manager
What methods do you use to engage children in after-school programs?

When answering this question, consider discussing specific strategies you've implemented in previous roles. Highlight your creativity in developing activities that resonate with children’s interests and how you adapt your approach based on the age and background of the participants, showcasing your understanding of their unique needs.

Join Rise to see the full answer
How do you handle conflict among program participants?

Conflict resolution is crucial in any community role. Share your step-by-step approach, focusing on your ability to listen actively, mediate disputes calmly, and create an environment where all voices are heard. Discuss past experiences where you've successfully de-escalated situations and promoted understanding.

Join Rise to see the full answer
Can you provide an example of a successful program you've implemented in the past?

This is a great opportunity to showcase a specific program. Talk about your goals, the challenges you faced, and how you measured success. Use quantitative data if possible to illustrate the program's impact, and share any feedback you received from participants or stakeholders.

Join Rise to see the full answer
What role does cultural competence play in your work?

Cultural competence is essential in this role, especially at YWCA Seattle King Snohomish. Explain your understanding of cultural differences and how you incorporate this awareness into your programs. Share examples of how you’ve adapted services or promotions to cater to diverse communities effectively.

Join Rise to see the full answer
How do you ensure that you are meeting the needs of homeless and low-income families?

Discuss the importance of regular feedback from families, community surveys, and engagement with stakeholders. Explain how you use this data to tailor services effectively, ensuring that support is relevant and accessible to those in need.

Join Rise to see the full answer
How do you keep track of multiple programs and their progress?

Share your organizational skills, focusing on tools or methods you use to track deadlines and outcomes. You could mention digital platforms, regular meetings with your team, or established reporting systems that help maintain visibility and accountability.

Join Rise to see the full answer
What steps do you take to foster a supportive environment for participants?

Highlight your commitment to creating safe spaces. Discuss practices like active listening, encouragement, collaborative group activities, and initiatives aimed at building trust among participants. Concrete examples can strengthen your response.

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How do you incorporate feedback from parents into program development?

Discuss various methods of gathering feedback, such as surveys, suggestion boxes, or parent advisory committees. Explain how you value parent input and use it to drive program improvements, ensuring they feel heard and involved in their children's activities.

Join Rise to see the full answer
What strategies do you use to maintain staff morale and motivation?

Talk about the importance of recognition, continuous professional development, and creating an inclusive workplace culture. Share approaches like regular check-ins, team-building activities, and opportunities for staff to voice their ideas and concerns.

Join Rise to see the full answer
Why is anti-racism important in the work you do at YWCA Seattle King Snohomish?

Express your understanding of systemic issues that affect marginalized communities. Discuss how anti-racism principles are integral to your work and how they impact program development and community engagement strategies, emphasizing a commitment to equity and justice.

Join Rise to see the full answer
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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 9, 2025

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