Insurance Analytics Manager (Remote First)

As the Insurance Analytics Manager at Zensurance, you'll take charge of performance and continuous improvement for assigned insurance products, create insightful reports using tools like Looker and Salesforce, and work closely with multiple internal teams to optimize offerings and improve user engagement.

To become an Insurance Analytics Manager at Zensurance, you'll typically need a university degree or diploma in a relevant analytical field, plus over a year of experience in commercial or specialty insurance lines, demonstrating strong analytical skills and proficiency in tools such as Microsoft Excel.

In the role of Insurance Analytics Manager at Zensurance, your work directly supports our overarching goals by optimizing insurance products, enhancing customer experiences, and helping to meet growth targets through informed decision-making based on data analysis.

A successful Insurance Analytics Manager at Zensurance should have proficiency in analytics tools like Salesforce and Looker, as well as a strong command of Microsoft Office or Google Docs, allowing for effective data analysis and reporting.

Zensurance offers a remote-first working environment for the Insurance Analytics Manager role, promoting flexibility while fostering strong collaboration among internal teams to enhance our insurance offerings and overall performance.

Highlight your proficiency with tools such as Salesforce and Looker. Discuss how you've previously used these tools to analyze insurance data, generate reports, and draw meaningful insights for decision-making.

Share a specific project where you faced obstacles, detailing your approach to overcoming those challenges, demonstrating your analytical skills, and highlighting the project's outcomes.

Discuss your ability to assess urgency and importance of projects, perhaps using tools like project management software to keep track of deadlines, ensuring timely and effective contributions to the team's objectives.

Highlight the importance of tailoring your communication style to your audience, perhaps by using visuals in reports or breaking down data into digestible pieces to enhance understanding.

Emphasize that the insurance landscape is ever-evolving, and continuous improvement helps companies like Zensurance adapt, innovate, and ultimately improve customer satisfaction and business performance.

Provide a concrete example where you worked with underwriting, product management, or development teams, detailing how you facilitated dialogue, shared insights, and drove changes that enhanced product offerings.

Discuss methods you employ to double-check your data, validate sources, and utilize peer reviews to maintain accuracy, ultimately leading to reliable and trustworthy reports.

Explain how you consider customer feedback a vital component of your analytical process, using it to inform product improvements and align offerings with customer needs.

Mention resources like industry publications, webinars, and networking with professionals in the field, underscoring your commitment to remaining informed and agile in your analytics approaches.

Share instances where you effectively communicated key findings to executives, focusing on how your presentations drove strategic decisions or spotlighted critical insights into insurance analytics.