Lab Automation Analyst

As a Lab Automation Analyst at Zifo, your primary responsibilities will include providing technical support for laboratory automation environments, maintaining and troubleshooting various automation instruments, configuring in-lab settings for automation software, and collaborating with different teams to enhance research efficiencies. You'll have the opportunity to engage directly with clients, ensuring that their needs are met efficiently while documenting all procedures and practices.

To be considered for the Lab Automation Analyst role at Zifo, you should hold a Bachelor’s degree in computer science, life sciences, or possess equivalent industry experience. It's also essential to have at least 2 years of relevant technical experience, particularly in biotech or pharmaceutical settings. Familiarity with laboratory automation systems, programming languages like Python or Java, and experience with scientific instrumentation will give you a competitive edge.

Success as a Lab Automation Analyst at Zifo demands exemplary interpersonal skills, the ability to troubleshoot complex technological issues, and excellent organizational abilities. You should also be skilled in customer service, able to interpret and respond to client requests effectively, and have strong oral and written communication skills. A critical thinking mindset and the eagerness to quickly learn new technical skills are also vital.

Working as a Lab Automation Analyst at Zifo offers a unique work environment characterized by curiosity-driven innovation and teamwork. Our culture encourages open communication and collaboration among colleagues. You will be part of a dynamic team dedicated to solving challenging problems in laboratory automation, providing you with opportunities to learn and grow within your field in a supportive and engaging atmosphere.

The Lab Automation Analyst position at Zifo specifically requires a regular presence on client sites in the Cambridge and Boston, MA area. While there may be some flexibility in working hours, this role is not eligible for relocation assistance, and candidates should be prepared to commute regularly as part of their responsibilities.

When troubleshooting complex instruments, I start by gathering as much information as possible about the issue. I pay attention to error messages, consult documentation, and use logical reasoning to identify potential causes. I also prioritize communication with the team to ensure everyone is aligned and to gather insights that may be beneficial in solving the problem.

In my previous roles, I have hands-on experience configuring and operating various laboratory automation software such as Cellario and Green Button Go. I have successfully set up in-lab settings, created methods and scripts, and performed unit tests to validate the automation systems. It’s critical to understand how these systems interact with laboratory equipment for seamless operations.

I am proficient in Python and C#, and I have used these languages to develop custom scripts to enhance the functionality of laboratory instruments. For example, I created debugging scripts that streamlined maintenance procedures, making them more efficient and less prone to error.

In a prior role, I identified a bottleneck in the sample processing workflow. By designing an automated system that integrated liquid handling robots and scheduling software, I was able to reduce processing time by 30%, increase throughput, and minimize human error. It was incredibly satisfying to see how automation significantly elevated the lab’s efficiency.

Prioritizing multiple projects requires excellent organizational skills. I utilize project management tools to track timelines, align with team members for input, and communicate regularly with stakeholders to ensure expectations are managed. I assess the urgency and impact of each project and allocate my time accordingly while remaining flexible to adapt to changes when necessary.

I am diligent about adhering to safety protocols, which include wearing personal protective equipment (PPE), maintaining an organized workspace, and regularly reviewing safety guidelines specific to the laboratory environment. I believe that promoting a culture of safety is essential to not only maintain compliance but also ensure a positive working environment for everyone.

Ensuring compliance with client corporate policies involves thorough documentation of processes and maintaining clear communication with client representatives. I perform periodic audits and prepare reports that detail adherence to safety protocols and operational standards, allowing for transparency and accountability in all automated workflows.

When training users on new automation systems, I employ a hands-on teaching style that combines demonstration with practical experience. I like to break down complex processes into manageable steps and provide comprehensive training materials that users can reference later. I also encourage questions during and after training sessions to address any uncertainties.

One challenge I faced involved integrating a new robotic system into an existing lab setup. The initial tests showed inconsistencies in performance. To resolve this, I collaborated closely with the engineering and discovery teams to understand the system's capabilities better and adjusted the programming and workflows accordingly. This cooperative approach allowed us to optimize the process and enhance reliability.

I am drawn to Zifo's commitment to innovation and teamwork in the realm of laboratory automation. The opportunity to engage with cutting-edge technology while being part of a collaborative team excites me. I believe my technical skills paired with my passion for scientific research will allow me to contribute meaningfully to Zifo’s mission and help drive advancements in the industry.