Main Purpose of the Role: The Import Support Services Coordinator is responsible for managing import documentation and release functions, as well as other back office activities that support the Import Contact Center and GSS. This includes post reconciliation activities, completion of manifest correctors, management of in-bonds, release of cargo release, demurrage invoicing and pre-abandonment communication.
Main Tasks:
• High school diploma or general education degree (GED);
• One year related experience and/or training in a service related industry; or equivalent combination of education and experience.
• Excellent Soft skills
• Previous customer service experience preferred.
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