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Technical Writer I

Empower your career with Zivaro, where passion meets innovation and inclusion! Embrace the future of IT while being a part of Zivaro's pioneering tech community.Zivaro isn’t just about technology—it’s about people. We thrive on the energy, talent, and dedication of our workforce. From our culture to professional development, we prioritize our team. We live by our core values every day and hope you will as well! Come join a Top Workplaces organization!Zivaro's NORAD Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract (NISSC) II Team provides engineering expertise and IT services in support of various NORAD, NORTHCOM, USSTRATCOM, and US Space Force Command and Control (C2) missions. The NISSC II-covered systems provide timely, accurate, unambiguous, and continuous classified communications and processing capability in operations centers at Cheyenne Mountain Space Force Station, Peterson Space Force Base, Colorado; Offutt AFB, Nebraska; Vandenberg Space Force Base, California; and other worldwide operational locations. In concert with the prime NISSC II contractor, Amentum, Zivaro's employees performs enterprise architecture, system engineering, software development, system integration, and system test duties to fulfill NISSC II operations, maintenance, and sustainment requirements.We are looking for a skilled Systems Engineer/Technical Writer I to help contribute to our Mission Engineering team environment with other systems, software and specialty engineers to develop solutions that includes a background in all aspects of the systems engineering life cycle. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. The Systems Engineer I has experience supporting capability development, delivery, and sustainment of Command and Control (C2) systems within an Agile environment supporting the missile warning, missile defense, and space domain awareness (SDA) domains is highly desired.Responsibilities & Qualificat• ionsCandidate should possess the ability to be part of an integrated team tasked with developing and maintaining the physical, functional, and technical requirements baselines necessary to describe the desired capabilities of the NISSC II-covered command & control syst• ems.Candidate must possess an understanding of systems engineering process and princip• les.Candidates should have experience developing system engineering artifacts (e.g. specifications, Interface Control Documents, Use Cases, System Architecture Descriptions, Trade Studies, et• c.).Candidates should have experience working with other systems, software and specialty engineers to develop soluti• ons.Successful candidate will perform use case development and prepare systems engineering artifacts including definition of Epics and Features to be developed by program Cross-Functional Product Teams to implement customer requested capabilities. Based on understanding of the design and results of comparisons, use related systems engineering tools and documents to analyze, understand, and propose changes to systems engineering analysis, user CONOPS and system operational concepts, and system and interface requirements specifications in support of NISSC• II.Support the development and review of interface documents, system requirements, Verification Cross Reference Matrix (VCRM) development, architectural documentation, and author and perform formal and informal engineering revi• ews.Excellent communications skills are required (written and oral) as is the ability to communicate effectively and clearly present technical approaches and findi• ngs.Able to write and implement engineering plans within a proj• ect.Familiarity with the application and use of systems engineering tools for requirements management and Object-Oriented requirements definition (e.g. DOORS) is also desi• red.Experience with / knowledge of MBSE, SysML, model-based engineering, or IBM Rhapsody desi• red.Experience with Agile Methods, and Epic and Feature definition is a significant plus.Education & Certifica• tions1-3 years of relevant exper• ienceActive Secret Security clearance required – Top Secret is pref• erredAssociates or Bachelor’s Degree (BA/BS Engineering, Computer Science, or Math); or equivalent combination of education and exper• ienceDoD 8570 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA) is requiredBenefits: Benefit offerings include medical, dental, vision, life insurance, disability, flexible spending accounts, paid holidays, flexible PTO program, 401k program. Come join a Top Places to Work organization!U.S. Citizenship is required for all positions at Zivaro, due to security clearance and government/federal contracts held byZivaro.EEO STATEMENTZivaro, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Zivaro prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protectedby law.

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What You Should Know About Technical Writer I, Zivaro

Join us at Zivaro as a Technical Writer I and kick-start your career in the exciting world of IT innovation! Located in Colorado Springs, CO, Zivaro isn’t just a workplace; it’s a vibrant community where we prioritize people just as much as technology. We are proud to provide engineering and IT services to our exceptional teams supporting multiple military organizations, ensuring they have the tools they need for effective Command and Control operations. As a Technical Writer I, you’ll be an integral part of our Mission Engineering team, collaborating with systems, software, and specialty engineers to develop and maintain all aspects of systems engineering life cycles. If you have a knack for turning complex technical information into clear and concise documentation, this could be the perfect role for you! You'll have the opportunity to craft important documents such as interface control documents and systems architecture descriptions, while also supporting Agile teams on various projects. With a focus on delivering mission-critical infrastructure, you’ll also enhance your skill set in a supportive environment that encourages professional growth and development. Plus, we pride ourselves on our fantastic workplace culture, so you’ll love being a part of a team that values innovation and inclusion. So why wait? Come make a difference at Zivaro, where your contributions help shape the future.

Frequently Asked Questions (FAQs) for Technical Writer I Role at Zivaro
What are the main responsibilities of a Technical Writer I at Zivaro?

As a Technical Writer I at Zivaro, your main responsibilities will include developing and maintaining essential systems engineering documents such as specifications, interface control documents, and various engineering plans. You'll collaborate closely with systems, software, and specialty engineers to ensure clear communication of technical concepts and findings, making documentation accessible and useful for ongoing projects.

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What qualifications are required for the Technical Writer I position at Zivaro?

To qualify for the Technical Writer I position at Zivaro, candidates should have 1-3 years of relevant experience and possess an understanding of systems engineering processes. An Associate's or Bachelor's Degree in Engineering, Computer Science, or Mathematics is required, along with an active Secret Security clearance. Additional qualifications related to DoD certifications and experience with systems engineering tools would be beneficial.

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How does Zivaro support professional development for Technical Writers?

At Zivaro, we are committed to the growth and professional development of our employees, including Technical Writers. We provide opportunities for training, skill enhancement, and mentorship within a culture that promotes learning and innovation. Joining us means being part of a team that invests in improving your technical writing skills and expanding your expertise in systems engineering.

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Is experience in Agile methodologies important for a Technical Writer I at Zivaro?

Yes, experience in Agile methodologies is highly valued for the Technical Writer I role at Zivaro. As you will be working with Cross-Functional Product Teams, familiarity with Agile practices will help you effectively collaborate and contribute to the rapid development of capabilities and documentation efforts aligned with customer needs.

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What benefits can I expect as a Technical Writer I at Zivaro?

Zivaro offers a comprehensive benefits package to our employees, including medical, dental, vision, and life insurance. Additional perks include a flexible PTO program, paid holidays, a 401k plan, and opportunities for professional growth. We strive to create a balanced work environment where employees feel valued and supported.

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Common Interview Questions for Technical Writer I
Can you describe your experience with systems engineering documentation?

When answering this question, focus on specific types of documentation you've worked on, such as specifications, interface control documents, or architecture descriptions. Highlight your role in creating or reviewing these documents, the tools you used, and the collaborative process involved with other engineering team members.

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How do you approach technical writing for complex systems?

In your response, emphasize your strategy for breaking down complex concepts into simpler language, using visuals or diagrams as necessary. Discuss your familiarity with gathering information from technical experts and how you ensure clarity and accessibility for the intended audience.

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What tools or software have you used for managing requirements?

Mention any specific systems engineering tools you’ve used, such as DOORS or other requirements management software. Explain your experience with these tools and how they have aided you in developing or maintaining quality documentation.

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How do you handle feedback on your documentation?

Discuss your openness to constructive feedback and how you use it to improve your work. Share an example of a time you received specific feedback and how you incorporated it into your revisions to enhance the overall quality of your documentation.

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Can you give an example of a time you had to write quickly under pressure?

Provide an example that illustrates your ability to prioritize and stay organized while working under tight deadlines. Highlight how effective communication with team members and understanding the main objectives aided you in producing quality work despite the time constraints.

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What experience do you have with Agile teams?

Discuss any experiences you have collaborating within Agile teams, explaining your role and how you contributed to the project. Focus on your adaptability and proactive communication in helping the team meet objectives and deliver on time.

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How do you ensure that technical documents remain up to date?

Explain your approach to establishing a regular review process for documentation and actively communicating with engineering teams about changes in the system that may require updates. Emphasize your attention to detail and organizational skills as critical aspects of keeping documents current.

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What steps do you take to ensure clarity in your writing?

Answer by mentioning tools and techniques you use, such as glossaries, diagrams, and outlines. You can also include your habit of seeking feedback from peers to assess understanding and clarity.

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How familiar are you with DoD 8570 certification requirements?

Describe your understanding of DoD 8570 certification requirements and their importance in cybersecurity roles. If you have relevant certifications, such as Security+, highlight those as a testament to your commitment to maintaining compliance and knowledge in required frameworks.

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Why do you want to work as a Technical Writer I at Zivaro?

This is your chance to tailor your answer to Zivaro's mission and values. Mention your passion for technology and documentation as well as your enthusiasm for contributing to an organization that prioritizes innovation and collaboration within its teams.

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Zivaro provides system management software to businesses in varying industries. Some of the services they offer include cloud optimization, threat monitoring, infrastructure design, and more. This company is headquartered in Denver, Colorado and w...

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Full-time, on-site
DATE POSTED
December 10, 2024

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