Research Specialist I

As a Research Specialist I at ZoomInfo, your key responsibilities include conducting comprehensive research to collect and verify company firmographics, gathering and validating executive contact information, maintaining data accuracy, and ensuring adherence to research protocols and privacy laws. Your attention to detail will be critical in upholding data quality standards while working collaboratively with cross-functional teams.

To qualify for the Research Specialist I role at ZoomInfo, candidates ideally possess a Bachelor's degree in Commerce, Accounting, or Management, along with basic knowledge of business organization structures. Freshers or individuals with up to one year of related experience are encouraged to apply, alongside strong communication skills and experience working with spreadsheets for data analysis.

The Research Specialist I position at ZoomInfo is a hybrid role, which provides flexibility by requiring three days of work from the office and two days working from home. This allows for a balanced work environment that promotes both collaboration and personal productivity.

In the Research Specialist I role at ZoomInfo, familiarity with platforms such as LinkedIn, company websites, and corporate reports is essential. These tools are vital for gathering accurate data and understanding company structures and executive contacts to ensure the information you provide is comprehensive and reliable.

As a Research Specialist I at ZoomInfo, you contribute to the company’s mission by enhancing the quality of the sales intelligence platform with accurate and detailed data. Your efforts ensure that sales teams have the insights they need to excel, which ultimately helps clients grow faster, embodying ZoomInfo's goal to empower businesses through trusted data and advanced analytics.

When answering this question, provide specific examples of previous roles where you analyzed data. Describe the tools you used and how the insights derived impacted decision-making or improved processes. This showcases your analytical skills and ability to draw meaningful conclusions from data.

Discuss the techniques or methodologies you implement to double-check sources and validate information. Mention gathering information from multiple reliable sources and cross-referencing as ways to maintain high standards of data accuracy.

Explain your approach to handling conflicting information, such as looking for additional sources to verify details, escalating uncertainties to a supervisor, or documenting the discrepancies methodically. This demonstrates your critical thinking and teamwork abilities.

Detail your process for prioritization, including assessing deadlines, the impact of the data being researched, and project requirements. Mention any tools or methods you might use, like to-do lists or project management software to illustrate your organizational skills.

When answering this, outline components such as departments, job titles, reporting lines, and hierarchy levels. Showing your understanding of these elements is crucial for the Research Specialist I role as it aids in effective data collection and interpretation.

Describe strategies you employ to manage time effectively, such as segmenting projects into smaller tasks, maintaining clear communication with team members, and ensuring that you're focused and efficient in your research approach.

Express your enthusiasm for ZoomInfo's approach to innovation and teamwork, and how the company’s mission aligns with your career goals. Highlighting specific aspects of the company culture and values can make your answer impactful.

Mention various sources such as industry publications, online communities, webinars, and networking events to showcase your commitment to continuous learning and keeping abreast of developments that may impact your work.

List relevant software tools you're experienced with, such as spreadsheet applications and any database management systems. Providing specific examples of how you've used these tools effectively is also a great way to demonstrate your practical skills.

Share a specific challenge, emphasizing your problem-solving skills and the steps you took to resolve the issue. Be sure to reflect on what you learned from the experience and how it shaped your approach to future challenges.