Technical Program Manager III
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
ZoomInfo is actively seeking a seasoned Technical Program Manager to join our R&D Strategic Programs team. In this Technical Program Manager role, you will play a pivotal role in driving the success of strategic programs and key initiatives by leading and managing cross-functional efforts. Your responsibilities will encompass overseeing the entire program life cycle, from strategic planning to execution and delivery. In this highly visible, strategic role, you will play a key role in driving the success of multiple organizational priorities by leading and managing cross-functional efforts.
What You'll Do:
- Strategic Program Leadership: Lead the strategic planning and execution of technical programs, ensuring they align with organizational goals by managing cross-functional teams and a large number of stakeholders.
- Program Management: Create and maintain detailed program plans, schedules, and status reports. Proactively identify and mitigate risks to delivery and manage dependencies throughout the program.
- Goal setting and Metrics: Establish measurable and realistic program goals and objectives. Define key performance indicators (KPIs) and metrics to assess program progress and success.
- Execution excellence: Lead program teams in the effective and efficient execution of tasks. Implement program management best practices to ensure high quality and timely deliverables.
- Communication: Foster clear communication channels among team members, stakeholders, and other relevant parties. Ensure that information flows smoothly between different teams and departments
- Quality Assurance: Implement and oversee processes and practices to ensure the delivery of high-quality products or services. Monitor and enforce quality standards throughout the program lifecycle.
- Stakeholder Collaboration: Collaborate with key stakeholders, including cross functional engineering teams, business leaders, and customers, to gather insights and feedback, fostering strong relationships and alignment.
- Post Implementation Analysis: Conduct thorough post-implementation review to evaluate program outcomes against initial goals. Capture lessons learned and apply insights to future programs
- Continuous improvement: Implement a culture of continuous improvement, encouraging feedback and learning from past experiences. Evaluate processes and workflows to identify areas for optimization
What You Bring:
- Bachelor's or Master’s degree in related field
- 7 + years of Technical Program Management experience in a SaaS/BtB environment with a consistent track record of successful program deliveries and implementations
- Expertise in using productivity tools (ex: Jira, Confluence, Slack, Smartsheet) for team management and reporting
- 5 + years of hands-on experience with Agile/Scrum methodology
- Experience and working knowledge of SaaS application development
- Ability to identify underlying issues, influence without formal authority, and facilitate team building collaboration
- Experienced in regularly reporting program status to C-level executives and initiating change management negotiations
- Skilled in simultaneously orchestrating the work of designers, product teams, engineering, and operations
- Excellent communication skills, both verbal and written, to effectively coordinate with team members and stakeholders
- Strategic thinking with a passion for innovation and technology
- PMP and/or PgMP certifications preferred
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
- Incredibly strong onboarding program - be set up for success in your first 90 days
- Ongoing training to help you grow
- Market leading product offering (check our our long list of G2 awards)
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add ons such as pet insurance, legal service support, and more!
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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
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Are you looking to take your career to the next level? ZoomInfo is excited to invite a passionate Technical Program Manager III to our R&D Strategic Programs team. Based in Waltham, Massachusetts, this role is perfect for someone eager to drive success and innovation. In this position, you'll oversee the entire program life cycle from strategic planning through to execution and delivery, collaborating with cross-functional teams. Your days will be filled with creating program plans, identifying risks, and setting measurable goals that align with our company objectives. With your experience in the SaaS/B2B environment, you’ll bring a fresh perspective to our processes and help us improve continuously. Your communication skills will be crucial as you interact with various stakeholders, ensuring that effective dialogue is maintained. You’ll also implement quality assurance practices to uphold our high standards. If you're someone who thrives in a fast-paced environment, loves tackling challenges, and is adept at influencing without authority, then ZoomInfo is the place for you! Our commitment to employee growth means we offer fantastic benefits, ongoing training, and a supportive culture that encourages innovation. Come and thrive with us at ZoomInfo!
ZoomInfo was founded in 2000 and is headquartered in Vancouver, Washington. The company offers a business-to-business data platform utilized by sales and marketing teams, recruiters, and other business professionals for lead generation and detaile...
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