Account Executive, Commercial - Indianapolis

As an Account Executive, Commercial at Zscaler, your main responsibilities include developing relationships with organizational leaders, particularly C-suite executives, establishing long-term account strategies that align with customer goals, and collaborating with internal teams to address customer needs fully. You’ll also serve as a trusted advisor who understands clients' business models and the challenges they face, ensuring Zscaler's solutions are aligned to drive their success.

To qualify for the Account Executive, Commercial role at Zscaler, candidates should have a minimum of 2 years of full-cycle sales experience in the software or security industry, alongside a bachelor's degree or equivalent experience. Demonstrated progressive selling experience engaging with accounts is crucial for success in this position.

Zscaler is dedicated to supporting the professional growth of its Account Executives through various means, including comprehensive training programs, access to industry-leading resources, and a collaborative team environment. Employees have opportunities for mentorship and are encouraged to refine their skills and knowledge in cloud security and sales strategies to contribute effectively to customer success.

As an Account Executive at Zscaler, you can expect a fast-paced and collaborative work environment that fosters innovation and creativity. The company culture is inclusive and supportive, bringing together talented individuals from diverse backgrounds who are all passionate about making a difference in cloud security.

The salary range for the Account Executive, Commercial position at Zscaler is between $88,200 and $126,000 USD, depending on various factors such as skills, experience, and location. This range reflects the base salary, excluding any commission, bonuses, or equity that may be provided.

In responding to this question, emphasize your ability to manage the entire sales process, from prospecting to closing. Provide specific examples of how you identified potential customers, built strong relationships, navigated objections, and successfully closed deals. Highlight any relevant metrics that demonstrate your success.

When asked about this, discuss your strategies for connecting with high-level decision-makers. Highlight your ability to listen actively, understand their business challenges, and present tailored solutions. Share examples of how you have fostered relationships and built trust with C-suite leaders in previous roles.

In your answer, outline the specific target you were given, the steps you took to address the challenge, and the resources you utilized to exceed expectations. Be sure to mention any techniques you employed in terms of sales planning and execution that led to your success.

In answering this question, mention the sources you use to stay updated, such as industry publications, webinars, professional networking groups, and any ongoing education you pursue. Highlight your commitment to continuous learning and how that knowledge informs your sales strategies.

When addressing this question, share your approach to conducting thorough research about the account and its industry. Describe how you assess customer goals, identify growth opportunities, and integrate Zscaler's solutions into your account strategy. Mention any tools you use for account management.

Discuss your technique for addressing objections by listening carefully, empathizing with the client's concerns, and providing data or case studies that illustrate how your solutions can alleviate their challenges. Emphasize your positive, solution-oriented mindset.

To answer this question, recount a specific instance where collaboration led to enhanced service for a client. Explain how you involved cross-functional teams, maintained open communication, and worked towards a common goal that ultimately benefited the customer.

In your response, highlight your enthusiasm for technology and how it can transform business practices. Share any personal experiences or professional insights that illustrate your dedication to enhancing security in a digital world, emphasizing what draws you to Zscaler's mission.

When discussing channel partnerships, be sure to mention any relevant experience you have in developing and leveraging these relationships to drive business results. Emphasize your understanding of the value of collaboration and how it can enhance sales outcomes.

Discuss your approach to maintaining customer satisfaction, including regular check-ins, gathering feedback, and proactively addressing concerns. Highlight any specific practices you have in place that have contributed to high customer retention rates in your previous roles.