Director Product Management, SD-WAN

The Director of Product Management at Zscaler is responsible for overseeing the design and strategy for Zero Trust Branch Connectivity solutions, managing a team of product managers, collaborating with engineering and sales teams, and engaging with customers to refine product requirements. This role is essential for driving innovation in cloud security solutions.

To qualify for the Director of Product Management position at Zscaler, candidates should hold a Bachelor's or Master's degree in Computer Science or Engineering, have over ten years of related experience, including at least five years specifically in product management, and possess a strong technical understanding of enterprise access technologies.

As a Director Product Manager specializing in SD-WAN at Zscaler, your primary responsibilities include leading product strategy for SD-WAN solutions, building enhancements on the existing product, collaborating with engineering teams to define technical requirements, and supporting the sales team during product deployments.

Zscaler supports its employees in the Director Product Management role through comprehensive benefits, including health plans, vacation time, parental leave, education reimbursement, and opportunities for career development in a highly collaborative and innovative work environment.

The Director Product Manager at Zscaler will work with cloud-based products focused on Zero Trust Security, specifically enhancing and developing capabilities related to SD-WAN and secure connectivity solutions for enterprise users.

The culture at Zscaler is inclusive, supportive, and emphasizes collaboration. Our teams are made up of skilled professionals who are passionate about innovating cloud security. As a Director Product Manager, you will thrive in a fast-paced environment where your contributions are valued.

The base pay range for the Director Product Management role at Zscaler is between $182,000 and $260,000. This range reflects the minimum and maximum target salaries, which may vary based on individual qualifications such as skills, experience, and education.

When discussing your experience with SD-WAN technologies, be specific about the implementations you’ve worked on, the challenges faced, and how you addressed them. Highlight any metrics or results that showcase your contributions and understanding of this technology.

Discuss your approach to prioritization by mentioning specific frameworks or methodologies you use, such as RICE or MoSCoW. Share examples of how you’ve effectively balanced customer feedback with business goals in past product roadmaps.

Share a comprehensive story that includes the initial concept, stakeholder engagement, development processes, and post-launch analysis. Emphasize collaborative efforts across teams and how you ensured cross-functional alignment.

Explain your methodology for engaging with customers, such as conducting interviews, surveys, and usability tests. Emphasize the importance of translating customer feedback into actionable product features that align with strategic goals.

Discuss specific techniques you’ve used, such as regular catch-up meetings, collaborative tools, or shared project management platforms. Highlight instances where effective collaboration led to successful product outcomes.

Mention your sources of information, such as industry publications, webinars, networking events, and online courses. Discuss your commitment to continuous learning and being proactive about enhancing your knowledge base.

Elaborate on how you use data analytics to inform product decisions. Provide examples of KPIs you’ve monitored and how those insights led to course corrections or strategic pivots in product development.

Discuss your approach to stakeholder management, emphasizing communication, negotiation, and aligning product goals with business objectives. Provide a hypothetical scenario to illustrate your conflict resolution skills.

Share a specific instance where you enhanced user experience, detailing the problem, your proposed solutions, and the positive feedback or results that followed. Highlight the importance of understanding customer pain points.

Discuss current industry challenges such as security risks, integration complexities, or ever-evolving customer expectations. Demonstrate your awareness of industry trends and the ability to anticipate changes that could impact the market.