Senior - Product Business Operations

As a Senior - Product Business Operations at Zscaler, you will be responsible for developing and executing growth strategies, conducting market research, creating detailed business plans, driving service innovation, and collaborating with cross-functional teams. Your work will directly impact Zscaler's ability to identify and seize business opportunities.

To be considered for the Senior - Product Business Operations position at Zscaler, you need a Master's in Business Administration along with at least 7 years of experience in strategic planning, operational execution, or related roles. Strong analytical skills and proficiency in SQL or similar tools are also essential.

Zscaler is committed to fostering an inclusive workplace that values diversity. In the Senior - Product Business Operations role, you'll be part of a team that encourages diverse perspectives and approaches, supporting our mission to innovate and secure cloud environments.

Familiarity with analytical tools like Tableau or Power BI is preferred for the Senior - Product Business Operations role at Zscaler. You should also have experience with SQL or Snowflake, as these will be useful for data analysis.

Zscaler promotes a fast-paced and collaborative work culture where innovation thrives. As a Senior - Product Business Operations team member, you'll find yourself in an environment that encourages teamwork, open communication, and creative problem-solving.

In your response, highlight specific examples of growth strategies you've developed. Discuss how you collaborated with senior management, conducted market research, and monitored key performance indicators to ensure success.

Talk about your process for breaking down complex data sets. Mention tools you've used, such as SQL, and how you make informed strategic recommendations based on your analysis.

Emphasize the importance of communication and building relationships with other teams. Provide examples of successful projects where you worked closely with departments like marketing, sales, and finance.

Mention your methods for research, such as following industry publications, attending webinars, or being part of professional networks. Highlight how this knowledge informs your decision-making and strategic planning.

Share a specific scenario where you noticed a gap in the market or an unmet customer need. Explain the steps you took to seize that opportunity and the outcome of your actions.

Discuss how you define, track, and analyze KPIs to measure the effectiveness of implemented strategies. Provide examples of KPIs you've used and how you've adjusted strategies based on their performance.

Talk about your creative process for identifying service innovations, how you gather team input, and your success in implementing these ideas into actionable plans.

Outline a business plan you created, focusing on the research conducted, goals set, and the collaborative efforts that led to its successful execution.

Provide a specific challenge related to strategic planning or operational execution and describe the creative problem-solving measures you took to resolve it.

Discuss how diversity enhances creativity, innovation, and problem-solving, and provide examples of how inclusive practices have positively impacted team performance and decision-making in your past experiences.