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Job details

Seasonal Pool Busperson

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit
  • Pay Rate: $16.80 USD Gross hourly

Job Description

Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:             

  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of beverage lists and promotions, menu items, and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage

Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

#LI-YC1

Average salary estimate

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$34944K

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What You Should Know About Seasonal Pool Busperson, AccorHotel

Are you ready to join an incredible team that celebrates coastal living and hospitality? At Fairmont Miramar Hotel & Bungalows in beautiful Santa Monica, CA, we’re looking for a Seasonal Pool Busperson who is passionate about providing exceptional service! As a Busperson, you will work closely with our attentive staff to create unforgettable experiences for our guests lounging poolside. Your role will include assisting guests with informative menu suggestions, ensuring that our beverage and food preparations meet our high standards, and maintaining cleanliness in all dining areas to make it a perfect getaway. You’ll thrive in a fast-paced environment where your stellar communication and teamwork skills will shine. Not only will you be an essential part of our dining operations, but you’ll also have the chance to immerse yourself in our vibrant hospitality culture. We offer amazing employee benefits, learning programs to enhance your skills, and ample career growth opportunities. At Fairmont Miramar, the opportunities are limitless, and every day is a chance to make a positive impact. We can’t wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Seasonal Pool Busperson Role at AccorHotel
What are the responsibilities of a Seasonal Pool Busperson at Fairmont Miramar Hotel & Bungalows?

As a Seasonal Pool Busperson at Fairmont Miramar Hotel & Bungalows, you'll assist guests by providing informative insights about menu items, help with beverage service, and maintain cleanliness and order around the pool area. Your role is crucial in ensuring guests have a delightful experience, making your ability to prioritize guest needs and adhere to safety and hygiene standards an essential part of the job.

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What qualifications are needed for a Seasonal Pool Busperson role at Fairmont Miramar Hotel?

To excel in the Seasonal Pool Busperson position at Fairmont Miramar Hotel, candidates should possess strong interpersonal skills, the ability to work well under pressure, and an unwavering focus on providing excellent guest service. Previous experience in hospitality is a plus, but a positive attitude and teamwork spirit are just as important!

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How does the Fairmont Miramar Hotel support career development for Seasonal Pool Buspersons?

Fairmont Miramar Hotel & Bungalows takes pride in offering robust career development opportunities for all employees, including Seasonal Pool Buspersons. With learning programs through our Academies and the potential for national and international promotion, you'll be given the tools to advance your career within the Accor family.

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What is the pay rate for a Seasonal Pool Busperson at Fairmont Miramar Hotel & Bungalows?

The pay rate for a Seasonal Pool Busperson at Fairmont Miramar Hotel & Bungalows is $16.80 USD gross hourly. This competitive pay comes alongside a variety of employee benefits, making it an exciting opportunity for those looking to thrive in the hospitality industry!

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What is the work environment like for a Seasonal Pool Busperson at Fairmont Miramar Hotel?

The work environment for a Seasonal Pool Busperson at Fairmont Miramar Hotel & Bungalows is dynamic and vibrant, reflecting the lively atmosphere of Santa Monica. Teamwork, communication, and a passion for hospitality are emphasized, allowing you to thrive and enhance guest experiences while enjoying the sunny California weather!

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Common Interview Questions for Seasonal Pool Busperson
How would you handle a situation where a guest is unhappy with their experience?

In handling an unhappy guest, I would first listen actively to their concerns, showing genuine empathy. Then, I would address the issue promptly, either by offering a solution or escalating it to a supervisor if necessary. A key aspect is to remain calm and courteous, demonstrating that their satisfaction is a priority.

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Can you explain your experience working in a fast-paced environment?

Absolutely! In my previous roles, I've thrived in busy hospitality settings, such as during peak meal times or events. I focus on prioritization and communication, ensuring tasks are completed efficiently while remaining attentive to guests' needs and maintaining a positive atmosphere.

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What skills do you believe are essential for a Seasonal Pool Busperson?

Essential skills for a Seasonal Pool Busperson include strong communication, the ability to work under pressure, teamwork, and an eye for detail. Being knowledgeable about menu items and maintaining cleanliness are also critical to ensuring an excellent guest experience.

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How do you ensure good teamwork in a dining service role?

I believe good teamwork begins with open communication and mutual respect. I make a point to check in with my fellow team members, offer help when needed, and maintain a supportive attitude, fostering a collaborative environment that ultimately benefits our guests.

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What attracted you to apply for the Seasonal Pool Busperson position at Fairmont Miramar Hotel?

I was drawn to Fairmont Miramar Hotel because of its reputation for excellence in hospitality and its stunning location. Additionally, the commitment to employee growth and diverse workplace culture aligns with my career goals, making it an ideal place for me to contribute and thrive.

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How do you handle multiple tasks at once?

I utilize a combination of prioritization and time management techniques. By breaking down tasks into smaller steps and focusing on one task at a time, I ensure successful completion, while checking off completed work to keep my momentum going throughout busy shifts.

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Can you describe a time you went above and beyond for a guest?

Certainly! In a previous role, a guest requested a special beverage that was not on the menu. I took the initiative to craft a unique drink for them and even added a personalized touch. They were delighted and expressed appreciation for the extra effort, which made their visit memorable.

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How important is cleanliness and sanitation in your role?

Cleanliness and sanitation are paramount in any food and beverage role. They not only ensure compliance with health regulations but also assure guests that we prioritize their safety and well-being. I make it a habit to routinely check and maintain clean spaces while handling food and beverages properly.

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What do you think makes an exceptional dining experience?

An exceptional dining experience is characterized by attentive service, quality food and drink, and a welcoming atmosphere. I believe that the anticipation of a guest's needs and creating a warm environment can elevate their experience significantly, making it memorable.

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How do you keep up with menu items and specials?

I stay updated on menu items and specials by regularly reviewing staff briefings and tastings. I also engage with the culinary team to understand their preparations, ensuring I can confidently assist guests with accurate information and recommendations.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Part-time, on-site
DATE POSTED
March 30, 2025

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