Cloud Systems Administrator/Engineer-REMOTE

As a Cloud Systems Administrator/Engineer at ACT1 Federal, you will oversee the administration of multiple government networks used by the Ted Stevens Center for Arctic Security Studies. Key tasks include managing user accounts, proposing IT solutions, ensuring compliance with Department of Defense regulations, and supporting distance learning programs through technology integration. Your role will be pivotal in coordinating with various IT teams to ensure seamless operations and communication.

To qualify for the Cloud Systems Administrator/Engineer position at ACT1 Federal, candidates should possess a Bachelor's degree in a computer-related field or have a minimum of two years of experience with cloud-based information systems. Additionally, you must have experience working with U.S. Government computer systems and hold a current IAM Level 2 Certification. Any experience with Microsoft Azure or Microsoft 365 is also beneficial for this role.

Yes! The Cloud Systems Administrator/Engineer position at ACT1 Federal is a remote opportunity, allowing you to work from anywhere while supporting the Ted Stevens Center for Arctic Security Studies. You will need to be available for work on Alaska time zone hours, providing a flexible work schedule that accommodates your needs.

ACT1 Federal offers a robust benefits package for Cloud Systems Administrator/Engineer employees, which includes medical, dental, and vision insurance, a 401K plan with employer match, paid time off, paid holidays, parental and military leave, as well as opportunities for education, training, and professional development. These benefits help promote a healthy work-life balance and support your career growth.

As a Cloud Systems Administrator/Engineer at ACT1 Federal, you'll be part of a collaborative and innovative team environment that supports critical government initiatives. You'll work closely with various stakeholders within the Ted Stevens Center for Arctic Security Studies, ensuring IT services are aligned with mission goals. This dynamic atmosphere offers the perfect balance between professional challenges and the fulfillment of contributing to national and allied security efforts.

In a government IT environment, managing user accounts requires adhering to strict security protocols. I typically ensure that accounts are created according to regulatory guidelines, conduct regular audits for compliance, and document all processes. When discussing this in an interview, be sure to highlight your familiarity with DoD regulations and any specific tools you’ve used for account management.

When preparing for this question, detail any relevant experience with cloud computing platforms, such as Microsoft Azure or AWS. Share specific projects where you've utilized these systems, and explain how your contributions improved efficiency or productivity. Highlight any certifications you hold to showcase your expertise further.

Troubleshooting complex IT issues requires a methodical approach. In my past experiences, I begin by gathering all relevant information about the issue, then I reach out to the impacted users, and conduct a series of tests to isolate the problem. In interviews, showcase your analytical abilities and systematic approach to problem-solving, ensuring you include any tools you utilize.

I have significant familiarity with compliance regulations, particularly regarding DoD IT policy. During my previous roles, I worked closely with compliance teams, ensuring that all IT initiatives meet required standards. In your answer, emphasize any specific regulations you have experience with and demonstrate your commitment to maintaining security and compliance.

In a past role, I needed to collaborate with an external IT department to resolve a network outage. I effectively communicated the issue and worked together to pinpoint the cause. Remember to talk about your communication skills and how teamwork led to a successful resolution when answering this question.

Staying updated with trends in cloud technology is vital. I regularly attend webinars, subscribe to leading tech journals, and participate in online forums. Cite specific examples of how staying informed has positively influenced your work or decisions in an interview to illustrate your dedication to continuous learning.

Documentation is crucial in IT for compliance and knowledge sharing. I ensure that all processes, incidents, and audits are well-documented, enabling both current and future team members to understand workflows. In line with this, illustrate the importance of clear, concise documentation in your previous roles during your interview.

One challenging project I handled remotely involved migrating a client to a cloud-based system. Coordinating with various stakeholders across different time zones tested my organizational skills. Highlight your remote collaboration success story and what tools you used to facilitate communication and project management in your response.

Supporting faculty and staff in distance learning requires an understanding of both technology and teaching methods. I would provide training sessions, create user-friendly guides, and offer continuous support via email or chat. When discussing this in an interview, emphasize your communication skills and willingness to assist.

I'm a great fit for the Cloud Systems Administrator/Engineer role at ACT1 Federal due to my combination of technical expertise, experience in government IT compliance, and a passion for creating solutions that facilitate mission efforts. When discussing this, focus on how your skills align perfectly with ACT1's goals and the specific needs of the TSC.