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Manager Assistant - Finance Controllership - job 1 of 6

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.


How will you make an impact in this role?

Manager Assistant – Finance Control Management and SOX Governance & Advisory (FCM & SOX) and Finance Data Technology & Transformation (FTD&T), Controllership (Finance) 

The Manager Assistant to the Vice President – FCM&SOX and FTD&T plays a vital leadership and strategic role in the effective operation of the Controllership organization, driving and supporting high profile initiatives on behalf of FCM&SOX, FTD&T, and the broader organization. The Manager Assistant (MA) is highly visible within the organization and is a member of the FCM&SOX and FTD&T senior leadership team. 

The FCM&SOX organization is comprised of approximately 100 colleagues and partners with business units and staff groups across American Express to ensure financial integrity and a strong control environment. This team is focused on enabling and delivering the highest standards for risk and control management across Finance and the broader enterprise.  

The FTD&T organization is comprised of approximately 130 colleagues and represents Finance to set strategy and direct Technology investments. This team is focused on driving Finance technology and data modernizations, improving control management and seeking innovative capabilities by partnering with Technology, Finance and Enterprise stakeholders.  

Responsibilities include:

  • Drive ideation and completion of high priority deliverables on behalf of the global team, including ensuring the execution of pan-Controllership initiatives, overseeing organizational strategy, and creating key presentations for internal and external constituents, including the Deputy and Corporate Controller, Deficiency Evaluation Committee, Control Management Town Halls, and FinTech Steering Committee.

  • Serves as a trusted advisor to the FCM&SOX and FTD&T leadership teams, respectfully challenging leaders to help drive discussion and decision-making.

  • Collaborates closely with CEG and other Controllership leaders to set and execute talent, performance, development and compensation initiatives/reviews. 

  • Collaborates closely with the Corporate Controller Chief of Staff team to support broader Controllership initiatives.

  • Lead the budgeting and forecasting for the team, including annual budget exercise, monthly tracking of actuals, compilation of risks and opportunities, and preparation of monthly budget analysis package.

  • Lead the goal setting, PMP/Talent Assessment processes, year-end compensation, training and development, employee recognition and employee engagement initiatives and events.

  • Align with Leadership Team members and their offices on initiatives, ensuring completion of key deliverables.

  • Oversee global team communications efforts, including driving town halls and various other presentations and speaking engagements for the VPs. 


Required Qualifications:

The ideal candidate will possess the following characteristics and skills:

  • Builds and leverages relationships, using a strong network of partnerships across the organization to drive deliverables to closure.

  • Influences respectfully beyond direct authority and across band levels to drive results.

  • Handles multiple responsibilities concurrently, pivoting as circumstances change and staying calm under pressure.

  • Ability to transform ideas and concepts into clear and concise presentations

  • Envision and drive plans for medium- and long-term initiatives.

  • Well-organized and cares for attention to details.

  • Ability to understand financial concepts and experience working with P&L’s and forecasting/budget process.

  • Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities.

  • Communicates effectively, both in written and verbal mediums; presents with confidence.

  • Exemplifies high emotional intelligence; able to handle sensitive and confidential matters with discretion.

  • Bachelor’s degree in finance / accounting / technology required.

  • Minimum 5+ years’ experience in Finance / Technology / Control Management related role. 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Assistant - Finance Controllership, American Express

Join American Express as a Manager Assistant in Finance Controllership, where your journey to success echoes in the vibrant energy of New York City! At Amex, we understand that with the right support, both individuals and businesses can achieve amazing progress. In this role, you'll take on significant leadership responsibilities, contributing to the success of the Finance Controllership organization and influencing critical financial strategies. You'll collaborate closely with senior leadership across various business units, driving pan-Controllership initiatives while ensuring we maintain a strong control environment. Your ability to manage multiple priorities and develop comprehensive presentations will be key in guiding discussions with top executives. From budgeting and forecasting to oversight of talent initiatives, your organizational skills will shine as you align with various teams and drive results. Here, we prioritize your growth, offering opportunities to master the latest data tools and technologies while embracing flexibility in your work schedule. With a commitment to diversity and inclusion, you'll help build an environment where everyone feels valued. By joining Team Amex, you're not just taking a job; you're embarking on a meaningful career that supports your personal and professional development. Are you ready to lead the way with us?

Frequently Asked Questions (FAQs) for Manager Assistant - Finance Controllership Role at American Express
What are the primary responsibilities of the Manager Assistant - Finance Controllership at American Express?

As the Manager Assistant - Finance Controllership at American Express, you'll be at the forefront of driving high-priority deliverables for the finance team. This includes executing pan-Controllership initiatives, working closely with the leadership team, and developing presentations for internal and external audiences. You'll also lead budgeting processes, performance assessments, and communication efforts, ensuring that all initiatives align with the organization's strategic goals.

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What qualifications are needed for the Manager Assistant - Finance Controllership position at American Express?

The ideal candidate for the Manager Assistant - Finance Controllership role at American Express should have a bachelor’s degree in finance, accounting, or technology, along with a minimum of 5 years of experience in Finance, Technology, or Control Management. Strong organizational skills, attention to detail, and exceptional communication abilities are essential, as you'll be collaborating with senior leadership and influencing across different levels within the organization.

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How does American Express support the professional growth of a Manager Assistant - Finance Controllership?

American Express is committed to fostering the professional growth of its employees, including those in the Manager Assistant - Finance Controllership role. You'll have access to comprehensive career development and training opportunities, along with a flexible working model that empowers you to balance work and life. The organization also prioritizes ongoing learning and the use of the latest technological tools to help you excel in your career.

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What benefits can a Manager Assistant - Finance Controllership expect at American Express?

As a Manager Assistant - Finance Controllership at American Express, you'll enjoy a competitive salary range, bonus incentives, and a record of comprehensive benefits. These include a 6% company match on retirement plans, extensive medical and dental insurance, wellness programs, paid parental leave, and unlimited access to professional coaching and development resources. All of these benefits are designed to support your holistic well-being.

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Can you describe the company culture at American Express for the Manager Assistant - Finance Controllership role?

The culture at American Express is centered around diversity, collaboration, and mutual support. As a Manager Assistant - Finance Controllership, you'll be part of a community that values integrity and creating an exceptional customer experience. There's a strong emphasis on personal and professional growth, ensuring that you feel both seen and heard within the organization. Team Amex works together, celebrating each person's contributions toward the company’s success.

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Common Interview Questions for Manager Assistant - Finance Controllership
Can you discuss how you would manage competing priorities as a Manager Assistant - Finance Controllership?

In managing competing priorities, I would start by assessing the urgency and importance of each task. Communication with stakeholders is key; I would ensure clarity on deadlines and expectations. Using tools to track progress and setting clear, actionable goals would help me stay organized and pivot as needed while maintaining a calm and composed approach.

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What strategies would you use to support the budgeting process effectively?

To support the budgeting process effectively, I would gather historical data and collaborate closely with relevant teams to understand past performances and forecasts. Analyzing risks and opportunities regularly would help in preparing accurate and strategic budget proposals. Additionally, I would maintain transparent communication throughout the process and support my team in understanding and achieving our financial goals.

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How do you envision building relationships across various departments?

Building relationships across departments involves proactive communication and engagement. I would attend meetings and events to influence and connect with key stakeholders. Regular check-ins and collaborative brainstorming sessions would foster trust and ensure alignment on goals. Establishing rapport based on mutual respect and a shared vision would be my priority to drive initiatives forward.

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What experience do you have with financial concepts like P&L?

I have extensive experience working with P&Ls, where I’ve analyzed revenues and expenses to draw insights for decision-making. I’m comfortable creating and updating financial models, conducting variance analysis, and identifying trends that influence financial health. My background ensures I understand the implications of financial decisions and can communicate effectively with various audiences.

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How would you present complex financial data to an audience unfamiliar with finance?

When presenting complex financial data to a non-financial audience, I would simplify the information by focusing on key insights and the implications of the data. Using visuals and relatable examples helps bridge understanding. Rehearsing my presentation to ensure clarity and confidence while encouraging questions and discussions would also be integral to making the information accessible.

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In your view, how important is emotional intelligence in this role?

Emotional intelligence is crucial in the Manager Assistant - Finance Controllership role. It enables me to navigate sensitive situations, handle confidential information discreetly, and build meaningful connections with my team and leadership. Understanding and managing my emotions and those of my colleagues would enhance collaboration and decision-making, creating a positive workplace environment.

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Can you give an example of how you advised a leader on a strategic decision?

In my previous role, I advised a leader on a strategic investment decision by presenting a comprehensive analysis of potential returns and risks. I supported this with market research and data-driven scenarios, which helped them make a well-informed choice. Encouraging open feedback facilitated discussions that led to a clear strategic direction and reinforced their confidence in decision-making.

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What methods do you use to ensure effective team communication?

To ensure effective team communication, I rely on regular updates and check-ins using preferred communication tools. Creating shared platforms for transparency and collaboration is key. I'd promote an open-door policy where team members feel comfortable discussing challenges or ideas. Recognizing contributions and encouraging feedback reinforces our commitment to maintaining strong team dynamics.

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How would you handle a situation where a project is falling behind schedule?

If a project is falling behind schedule, I would first analyze the causes of the delay through discussions with the team. Reassessing priorities and resources may help realign goals and expectations. Engaging all stakeholders for insights and solutions fosters a collaborative approach to addressing challenges, and I would ensure open communication of any timeline adjustments.

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Can you describe a time when you had to pivot due to unexpected changes?

In a previous project, unexpected changes shifted priorities significantly. I quickly gathered the team to reassess our strategy, identifying critical tasks and reallocating resources efficiently. Keeping open lines of communication with stakeholders ensured everyone was informed of changes. This adaptive strategy led to successfully achieving our new objectives while maintaining team morale.

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Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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Full-time, hybrid
DATE POSTED
April 10, 2025

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