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Manager Assistant - Finance Controllership - job 2 of 6

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.


How will you make an impact in this role?

Manager Assistant – Finance Control Management and SOX Governance & Advisory (FCM & SOX) and Finance Data Technology & Transformation (FTD&T), Controllership (Finance) 

The Manager Assistant to the Vice President – FCM&SOX and FTD&T plays a vital leadership and strategic role in the effective operation of the Controllership organization, driving and supporting high profile initiatives on behalf of FCM&SOX, FTD&T, and the broader organization. The Manager Assistant (MA) is highly visible within the organization and is a member of the FCM&SOX and FTD&T senior leadership team. 

The FCM&SOX organization is comprised of approximately 100 colleagues and partners with business units and staff groups across American Express to ensure financial integrity and a strong control environment. This team is focused on enabling and delivering the highest standards for risk and control management across Finance and the broader enterprise.  

The FTD&T organization is comprised of approximately 130 colleagues and represents Finance to set strategy and direct Technology investments. This team is focused on driving Finance technology and data modernizations, improving control management and seeking innovative capabilities by partnering with Technology, Finance and Enterprise stakeholders.  

Responsibilities include:

  • Drive ideation and completion of high priority deliverables on behalf of the global team, including ensuring the execution of pan-Controllership initiatives, overseeing organizational strategy, and creating key presentations for internal and external constituents, including the Deputy and Corporate Controller, Deficiency Evaluation Committee, Control Management Town Halls, and FinTech Steering Committee.

  • Serves as a trusted advisor to the FCM&SOX and FTD&T leadership teams, respectfully challenging leaders to help drive discussion and decision-making.

  • Collaborates closely with CEG and other Controllership leaders to set and execute talent, performance, development and compensation initiatives/reviews. 

  • Collaborates closely with the Corporate Controller Chief of Staff team to support broader Controllership initiatives.

  • Lead the budgeting and forecasting for the team, including annual budget exercise, monthly tracking of actuals, compilation of risks and opportunities, and preparation of monthly budget analysis package.

  • Lead the goal setting, PMP/Talent Assessment processes, year-end compensation, training and development, employee recognition and employee engagement initiatives and events.

  • Align with Leadership Team members and their offices on initiatives, ensuring completion of key deliverables.

  • Oversee global team communications efforts, including driving town halls and various other presentations and speaking engagements for the VPs. 


Required Qualifications:

The ideal candidate will possess the following characteristics and skills:

  • Builds and leverages relationships, using a strong network of partnerships across the organization to drive deliverables to closure.

  • Influences respectfully beyond direct authority and across band levels to drive results.

  • Handles multiple responsibilities concurrently, pivoting as circumstances change and staying calm under pressure.

  • Ability to transform ideas and concepts into clear and concise presentations

  • Envision and drive plans for medium- and long-term initiatives.

  • Well-organized and cares for attention to details.

  • Ability to understand financial concepts and experience working with P&L’s and forecasting/budget process.

  • Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities.

  • Communicates effectively, both in written and verbal mediums; presents with confidence.

  • Exemplifies high emotional intelligence; able to handle sensitive and confidential matters with discretion.

  • Bachelor’s degree in finance / accounting / technology required.

  • Minimum 5+ years’ experience in Finance / Technology / Control Management related role. 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Assistant - Finance Controllership, American Express

Join American Express as a Manager Assistant in Finance Controllership, where you will play a vital role in steering our financial strategies and operational excellence. At Amex, we believe in empowering our team members to shine and grow in their careers, so you'll be backed by a global community dedicated to your personal and professional development. This position is not just about management; it's about collaboration and relationship-building as you partner with senior leadership to drive high-impact initiatives across Finance Control Management and SOX Governance & Advisory. You will have the chance to influence key decisions, whether you're managing the budgeting process or preparing presentations for top executives. Your analytical mindset will play a key part in driving discussions around P&L and forecasting, while your ability to effectively communicate will allow you to lead town halls and present at various engagements. We’re looking for an individual who embodies emotional intelligence, resilience, and a passion for continuous improvement. With a competitive salary and comprehensive benefits that cater to your holistic well-being, joining our team means you’re not just taking a job—you’re building a meaningful career with American Express where every contribution counts. If you’re ready to take on exciting challenges within a supportive community, we invite you to apply and redefine your career journey with Team Amex!

Frequently Asked Questions (FAQs) for Manager Assistant - Finance Controllership Role at American Express
What are the key responsibilities of a Manager Assistant in Finance Controllership at American Express?

The Manager Assistant in Finance Controllership at American Express plays an essential role in driving strategic initiatives for the Financial Control Management & SOX Governance and Advisory teams. Responsibilities include managing budgeting processes, overseeing organizational strategy execution, and creating presentations for both internal and external stakeholders. This position also involves close collaboration with leadership teams to ensure effective talent management and performance reviews.

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What qualifications are required for the Manager Assistant role at American Express?

To be considered for the Manager Assistant position in Finance Controllership at American Express, candidates must hold a Bachelor’s degree in finance, accounting, or technology. Additionally, a minimum of 5 years of experience in Finance, Technology, or Control Management-related roles is required. Strong communication skills, an understanding of financial concepts, and the ability to handle multiple responsibilities under pressure are also essential qualifications.

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How does the Manager Assistant contribute to Finance control at American Express?

The Manager Assistant significantly contributes to Finance control at American Express by ensuring that the organization maintains financial integrity and strong control environments. They will oversee initiatives aimed at enhancing risk management capabilities and innovative solutions, driving key performance improvements across the Finance organization.

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What benefits does American Express offer to its Manager Assistants?

As a Manager Assistant at American Express, you can expect a robust benefits package that includes competitive salaries, bonus incentives, comprehensive health coverage, retirement savings plans with company match, and flexible work arrangements. The company also promotes employee wellbeing through wellness programs and support for professional development, ensuring a balanced work-life experience.

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Can you describe the work culture for the Manager Assistant position at American Express?

The work culture for the Manager Assistant position at American Express is collaborative and inclusive, focusing on empowering individuals to thrive. Team members are encouraged to share insights and drive discussions, fostering a sense of belonging and collective success. American Express values integrity and prioritizes a supportive environment where professional growth is championed.

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Common Interview Questions for Manager Assistant - Finance Controllership
What strategies would you implement as a Manager Assistant to effectively manage the budgeting process?

To effectively manage the budgeting process as a Manager Assistant, I would first prioritize setting clear financial goals and ensuring alignment with overall organizational strategies. Next, I would implement continuous monitoring of actuals against forecasts, conducting variance analysis to identify trends and potential areas of improvement. This proactive approach allows for timely adjustments and informed decision-making.

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How do you handle multiple responsibilities and deadlines as a Manager Assistant?

Managing multiple responsibilities requires a structured approach to prioritize tasks effectively. I utilize tools like to-do lists and project management software to track deadlines. Additionally, I practice open communication with my team to ensure alignment on priorities and am adaptable to shift focus as circumstances change, thereby ensuring important deadlines are met.

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Describe a time you successfully collaborated with a senior leadership team.

In a previous role, I collaborated with a senior leadership team to develop a strategic initiative aimed at enhancing financial reporting accuracy. By engaging in open dialogue and utilizing data-driven insights, I helped align our goals, designated responsibilities, and facilitated follow-up meetings to monitor progress, resulting in improved reporting transparency and accuracy across the organization.

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What is your experience with financial analysis and presentations?

I have extensive experience in financial analysis, which includes assessing P&L statements, conducting forecasting, and preparing detailed reports. I am adept at distilling complex financial data into clear and compelling presentations tailored for diverse audiences, enabling effective decision-making by highlighting key insights and recommendations.

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How do you ensure effective communication in a virtual or hybrid work environment?

Effective communication in a virtual or hybrid work environment is facilitated by adopting various communication tools that promote collaboration, such as video conferencing and chat platforms. I ensure clarity and consistency by establishing regular check-ins and updates with the team and encouraging an open-door policy where team members feel comfortable sharing feedback and asking questions.

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How do you maintain confidentiality when dealing with sensitive financial information?

Maintaining confidentiality is paramount when handling sensitive financial information. I practice discretion by using secure systems for data storage and communication and ensure that access is restricted to authorized personnel only. Additionally, I always adhere to company policies regarding confidentiality and data protection.

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Can you provide an example of how you adapted to a significant change in your previous roles?

In my previous role, our organization underwent a major software transition for financial reporting. I took the initiative to learn the new system quickly and led training sessions for my colleagues, helping them adapt to the change efficiently. This proactive approach ensured that there was minimal disruption to our financial operations during the transition.

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What techniques do you use to drive innovative capabilities within a finance team?

To drive innovation within a finance team, I encourage a culture of continuous improvement by promoting idea-sharing sessions where team members can present insights and suggestions. I also stay informed about industry trends and technology advancements, introducing new tools and techniques that can enhance our financial practices and performance.

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What would you consider the most challenging part of being a Manager Assistant in Finance Controllership?

One of the most challenging aspects of being a Manager Assistant in Finance Controllership could be balancing the diverse responsibilities while ensuring stakeholder expectations are met. It requires effective time management, strong organizational skills, and an agile mindset to pivot when priorities change, ensuring all critical deliverables are achieved.

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How do you plan and execute presentations for senior leadership effectively?

To plan and execute presentations for senior leadership, I start by gathering and analyzing relevant data to provide a factual foundation for the presentation. I then structure the content to address key points succinctly, ensuring clarity and focus. Engaging visuals and practice sessions are critical to build confidence and ensure the presentation is delivered effectively.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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