Senior Executive Assistant (Non Exempt) - job 1 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enable the day-to-day operations of our company’s payment network.

The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance. 

The Executive Assistant plays a critical support function and is responsible for providing office management and administrative support to the Executive Vice President of the Global Merchant & Network Pricing team. The Executive Assistant will interact with executives and senior management across American Express. The candidate should demonstrate strong executive presence, and an ability to act strategically in an information intensive and fast-paced environment. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. 

How will you make an impact in this role?

• Arrange, confirm, and proactively manage detailed calendars, handling all aspects of complex senior-level meetings and related logistics
• Schedule and coordinate a high volume of complex international and domestic travel including flights, hotel, and ground transportation; coordinate necessary passport/visa documentation
• Prepare travel and expense reports on a timely basis
• Exercise discretion in dealing with highly sensitive and confidential information
• Develop and execute employee communications, including but not limited to, preparation of town halls, executive memorandums, and conference calls
• Actively support planning for team building and employee engagement activities
• Lead and support other related projects and duties as requested

Minimum Qualifications

• Undergraduate degree required
• Previous experience supporting senior leaders and their teams in a fast-paced environment is highly preferred
• Strong verbal and written communications skills
• Must be a self-starter with the ability to manage multiple tasks efficiently and effectively while meeting tight deadlines
• Demonstrated ability to exercise sound judgment, act independently, and be resourceful
• Must have strong interpersonal skills, high attention to detail, and ability to maintain composure under pressure
• Demonstrated ambition and strong work ethic with an intense will-to-win
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Experience with any of the following business applications: Ariba, Concur, Webex, Confluence

Salary Range: $38.45 to $57.70 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.