Senior ServiceNow Developer/Architect - Contingent

As a Senior ServiceNow Developer/Architect at Aretum, your main responsibilities include developing custom ServiceNow applications, automating components, creating project management plans, supporting technical documentation, and collaborating in an Agile environment. Your role focuses on enhancing efficiency and service delivery for our federal clients.

To be considered for the Senior ServiceNow Developer/Architect position at Aretum, candidates should have at least 12 years of IT experience, including 7+ years specifically in ServiceNow. Additionally, qualifications include experience in JavaScript, Python, complex workflows, and holding at least one ServiceNow certification such as Certified Admin, Developer, or Implementation Specialist.

At Aretum, you can expect a collaborative and supportive work environment that values excellence and integrity. We operate with a merit-based hiring philosophy, focusing on skills and qualifications. Our company culture also supports flexible work arrangements, including remote work opportunities.

Aretum offers a comprehensive benefits package for the Senior ServiceNow Developer/Architect role, including health care (medical, dental, and vision), 401k retirement plans, life insurance, paid time off (vacation and sick days), family leave, and both short-term and long-term disability. We also encourage continuous training and development.

Aretum is committed to supporting our nation’s veterans and military families by providing career opportunities that honor their service. We ensure a workplace rooted in equal opportunity, recognizing the valuable experiences veterans bring to roles like the Senior ServiceNow Developer/Architect.

When answering this question, focus on highlighting specific ServiceNow modules you have worked on, detailing any notable projects or challenges you've overcome, and how your work contributed to overall service management improvements.

Discuss specific Agile methodologies you have implemented, including the use of sprints, daily stand-ups, or retrospectives. Emphasize your approach to collaboration with cross-functional teams and your adaptability to change.

Provide a detailed narrative of a complex workflow you created, including the goals, challenges faced, and the outcomes achieved. Highlight how the workflow improved efficiency or user satisfaction.

Share specific integration projects you've completed, including the types of systems you integrated with. Discuss any tools or techniques you used, and how these integrations improved service delivery.

Explain your approach to code quality, which might include peer reviews, automated testing, or following coding standards. Share examples where you implemented these practices and their impact on project success.

Detail your methodology for documentation, including the tools you use, your organization process, and the importance of documentation in the development lifecycle. Use an example of past documentation practices that ensured team alignment.

Share a specific challenge you encountered, how you approached the problem, and the solutions you implemented. Emphasize learning outcomes and how it influenced your future automation tasks.

Mention any specific resources or communities you participate in, such as ServiceNow community forums, official documentation, or training courses. Highlight how staying informed allows you to leverage new features effectively.

Discuss your project management style and any frameworks you've used. Highlight your experience in leading projects, meeting deadlines, and ensuring stakeholder satisfaction throughout the implementation process.

In answering this, express your enthusiasm for Aretum's mission, your appreciation for the collaborative environment, and how your skills align with the responsibilities of the Senior ServiceNow Developer/Architect role. Mention your desire to make a real impact on federal clients.