Cocktail Server - Element 47 - Summer

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Position Summary 
The Cocktail Server is responsible for serving a variety of products to our guests. This position exemplifies excellent service and creates a positive atmosphere in our dining locations. The cocktail server requires thorough product knowledge (food, wine, and liquor), competence in service procedures and commitment to guest satisfaction. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until April 15, 2025.

Essential Job Functions/Key Job Responsibilities 
•    Ensure friendly greeting to all guests while served within established procedures and standards
•    Proficient in all bar menus and can describe all menu items to a guest if/when necessary
•    Responsible for bank; ensure its safe return/deposit
•    Ensure adequate working knowledge of the Point of Sale System
•    Accountable for securing payment from guest
•    Clear, clean and reset bar during service
•    Responsible for proper opening and closing of bar 
•    Make managers aware of all guest comments and complaints
•    Familiar with Colorado liquor laws 
•    Complete tasks and projects delegated by the manager
•    Assist other departments as business volumes, and staff levels demand
•    Other duties as assigned

Education & Experience Requirements
•    1 year of serving or bartending experience required
•    Advanced beverage knowledge preferred

Knowledge, Skills & Abilities
•    Knowledge of food and beverage products offered 
•    Knowledge of company policies and procedures 
•    Understanding on how to assist customers and meet their needs effectively 
•    Ability to prioritize tasks and manage time effectively 
•    Ability to do basic problem-solving 
•    Proficiency in communicating clearly both verbally and in writing to team members and customers 
•    Ability to engage with customers in a positive and helpful manner 
•    Attention to detail 
•    Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Work Environment and Physical Demands 
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance 
•    These position /certain locations will require an employee to ski or snowboard

Job Benefits 
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Paid Time Off Programs
•    Paid Leave Programs
•    Employee Ski Pass
•    Other company perks
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster