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Rental Sales Manager

About Us

At avad3, we produce over 100 unique events every year, serving clients nationwide. We create unforgettable experiences that go above and beyond expectations. Our mission is to deliver flawless events that amplify our clients' messages and leave lasting impressions. 

About Northwest Arkansas

Nestled in the heart of the Ozarks, Northwest Arkansas offers a perfect blend of business, culture, and outdoor activities. With three Fortune 500 companies, a thriving arts scene, and a plethora of outdoor activities, it’s an ideal place to live and work. Our community is vibrant, diverse and full of opportunities to grow and thrive.  

About the Role

avad3 Event Production is seeking a proactive and personable Rental Sales Manager to oversee gear rentals from our warehouse and pursue new business opportunities.  

The avad3 Rental Sales Manager will connect with customers to manage their equipment rental needs while actively seeking leads to identify rental opportunities.  This role ensures smooth communication with clients and coordinates with our warehouse team to provide exceptional service.  

The ideal candidate has technical knowledge of event production equipment and a knack for sales.  They are detail-oriented, thrive in a fast-paced environment, and enjoy working with people to find creative solutions for their audio visual needs.

This role will focus on managing existing rental inquiries while strategically developing relationships with organizations that could benefit from avad3’s gear rental services, primarily in the Northwest Arkansas area and surrounding areas.

What You’ll Be Doing 

  1. Manage rental inquiries and client relationships, providing excellent customer service while identifying new prospects and opportunities.
  2. Prepare accurate quotes and oversee rental agreements, ensuring timely updated and smooth completion of each transaction.
  3. Collaborate with the warehouse team to track key inventory, ensure gear availability, and maintain efficient logistics. 
  4. Strategically network and pursue new business opportunities, including quarterly travel to expand partnerships and drive revenue growth. 
  5. Maintain detailed records and stay informed on industry trends, leveraging CRM software to track rentals and enhance sales strategies.  

We’re Seeking Someone Who 

  1. Organizational Excellence:  Well-developed systems for managing resources and tracking progress.
  2. Professionalism and Personable:  Demonstrates tact, respect, and poise under pressure while building strong client relationships and providing exceptional service. 
  3. Technically-Minded:  Strong knowledge of event production gear (audio, lighting, video, staging) and its applications.
  4. Proactive and Self Motivated:  Actively seeks new opportunities, takes initiative, and strives to achieve sales goals and exceed expectations.
  5. Sales Acumen and Creativity:  Skilled in building relationships, closing deals and thinking outside the box to identify and pursue new opportunities.

Position Requirements

  • Flexibility to work nights & weekends as needed to accommodate clients needs and event schedules. 
  • Proven experience in a sales, account management or rental equipment role, preferably in event production or live event production..  
  • Willing to travel domestically.
  • Strong communication skills with the ability to convey information clearly and build trust with clients and colleagues.
  • Highly organized with the ability to meet deadlines.
  • A team player who values collaboration and fosters a positive work environment.
  • At minimum, candidates must have a high school diploma (or equivalent) and be at least 18 years of age.
  • Bachelor’s degree is business, sales, marketing, or related field (preferred but not required).

What We Offer

Comprehensive Benefits Package:

  • 401(k) retirement plan with a 6% company match after 90 days of employment.
  • 70% company-paid medical benefits, starting the first of the month following your hire date.
  • 100% company-paid First Stop Health benefits.
  • Additional benefits available, including dental, vision, accident coverage, and more.
  • 100% company-paid life insurance as well as short- and long-term disability coverage.

Exciting Industry Opportunities: Be part of a fast-growing, dynamic company in the live event production world.

Career Growth: Enjoy hands-on learning and opportunities to grow your skills and advance your career.

Supportive Team: Join a team that values your unique perspective and contributions.

Generous Paid Time Off: Start at 20 paid personal days per year, plus 7 paid holidays.

Team Culture & Fun: Enjoy annual offsite days, a festive Christmas party, and plenty of team-building fun.

If you are a driven and customer-focused professional with a passion for event production and sales, we want to hear from you!  At avad3, you’ll have the opportunity to work with industry-leading equipment, build lasting client relationships, and contribute to creating exceptional event experiences.  Apply today and be a part of a team that values innovation, collaboration, and top-tier service. 

We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a hardworking individual who is looking for a challenging and rewarding career in production, we encourage you to apply for this position.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Rental Sales Manager, avad3 Event Production

At avad3, we’re on the lookout for a passionate Rental Sales Manager who is eager to dive into the exciting world of event production. This role is all about connecting with clients and ensuring their equipment rental needs are met with flair and efficiency. As a Rental Sales Manager, you’ll be at the heart of our operations, managing rental inquiries and nurturing relationships that drive success. You’ll collaborate closely with our warehouse team to keep track of inventory and ensure smooth logistics, all while providing absolutely stellar customer service. If you have technical expertise in audio visual gear and love the thrill of sales, this is your chance to shine! In this fast-paced environment, your proactive nature will help you seek out new business opportunities, especially in the vibrant Northwest Arkansas area. Working at avad3 means being part of a spirited team dedicated to creating unforgettable events that resonate with audiences. Enjoy the journey of preparing quotes, overseeing agreements, and maintaining detailed records of your interactions. If you thrive in a role where you can strategically network and creatively think outside the box, we want to hear from you! Join us in bringing exceptional experiences to life and make your mark in the dynamic live event production industry. Let’s make some magic together!

Frequently Asked Questions (FAQs) for Rental Sales Manager Role at avad3 Event Production
What are the primary responsibilities of a Rental Sales Manager at avad3?

As a Rental Sales Manager at avad3, your main responsibilities include managing rental inquiries, nurturing client relationships, preparing rental agreements, and collaborating with the warehouse team to ensure efficient logistics. You will also pursue new business opportunities and help maintain detailed records of your sales activities.

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What qualifications are needed for the Rental Sales Manager position at avad3?

To qualify for the Rental Sales Manager role at avad3, candidates should have proven experience in sales or account management, preferably in event production or rental equipment. While a bachelor's degree in business, sales, or a related field is preferred, it is not mandatory. Strong communication skills and technical knowledge of event production gear are essential.

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How can a Rental Sales Manager at avad3 advance their career?

At avad3, Rental Sales Managers have numerous opportunities for professional growth. Through hands-on learning, networking, and the chance to take on new challenges, you can develop your skills in sales and operations. The company's supportive culture encourages collaboration, making it an excellent environment for career advancement.

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What is the work environment like for a Rental Sales Manager at avad3?

The work environment for a Rental Sales Manager at avad3 is dynamic and collaborative. You'll be part of a team that values creativity and innovation in delivering exceptional event experiences. With a vibrant company culture, team-building activities, and focus on professional development, it's a place where your contributions are welcomed and celebrated.

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What kind of events does avad3 typically work on as a Rental Sales Manager?

As a Rental Sales Manager at avad3, you'll be involved in a wide range of events, including corporate functions, concerts, weddings, and community gatherings. The company's commitment to delivering flawless experiences means you’ll work with a diverse array of clients and event types, making every day unique and exciting.

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Common Interview Questions for Rental Sales Manager
How do you handle managing multiple rental inquiries at once?

When approaching multiple inquiries, prioritize organization. Utilize CRM software to track each request and set reminder alerts for follow-ups. Communicate clearly with clients about timelines and expectations, ensuring no inquiry feels neglected.

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What strategies do you use to identify new business opportunities?

To identify new business opportunities, I focus on networking within the industry, attending events, and engaging with local organizations. Building relationships and understanding their needs often leads to potential rental opportunities. I analyze market trends to spot gaps that avad3 can fill, aligning our services with client requirements.

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Can you describe a time you turned around a difficult customer situation?

In a past role, a client had issues with equipment functionality. I listened carefully to their concerns, ensured swift communication with our technical team, and provided a suitable replacement swiftly. By prioritizing their needs and following up personally, I transformed a potentially negative experience into one that enhanced trust.

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What is your experience with event production gear?

I have a strong background in event production gear, particularly audio, lighting, and staging equipment. My hands-on experience allows me to understand the functionality and applications of each piece of equipment, enabling me to provide better solutions for clients’ specific needs.

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How do you build and maintain client relationships?

Building relationships starts with effective communication. I ensure my clients feel heard and valued. Regular check-ins, personalized service, and follow-ups to gather feedback help to maintain those relationships, of which trust is essential.

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What sales strategies do you find most effective for similar roles?

Effective sales strategies include a mix of relationship-building, leveraging referrals, and follow-ups. I also focus on personalized experiences, showcasing how our rental services can specifically solve the client's problems, providing clear value.

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How do you stay organized and track sales progress?

I employ CRM systems to keep detailed records of client interactions and sales opportunities. I also create dashboards to visualize my goals and progress, adjusting strategies as necessary to ensure I stay on track to meet my targets.

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What is your approach to teamwork in a sales-driven role?

Teamwork in a sales-driven role is about open communication and collaboration. I ensure alignment with colleagues from different departments, like logistics and warehouse, to enhance our service delivery. Team meetings also foster an environment where we can share successes and challenges.

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How do you handle stress and pressure during busy event times?

I manage stress by staying organized and maintaining a positive mindset. Prioritization is key, and I focus on delegating tasks where possible. Taking a moment to breathe and regroup helps maintain clarity during busy times.

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Why do you want to work for avad3 as a Rental Sales Manager?

I’m excited about the prospect of working with avad3 because of its commitment to excellence in event production. The opportunity to innovate and contribute to creating unique experiences aligns with my passion for events and sales. I admire avad3's culture that emphasizes collaboration and growth.

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avad3 is an Video + Event Production company based out of Northwest Arkansas. We are here to serve.

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Full-time, on-site
DATE POSTED
March 23, 2025

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