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Neurology Account Manager - Minneapolis

Job Description

About this Role

The Neurology Account Manager will drive patient identification and market development for Friedreich's ataxia (FA) by creating territory, account, and customer strategies to achieve area sales and profit targets for their territory. 

The ideal candidate will effectively identify, develop, and maintain relationships with physicians and treatment offices to properly educate on FA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to create alignment on decisions and help drive appropriate sales.

The territory includes the Minneapolis, Bismarck, Fargo, Duluth, Rochester area.  The preferred location for the successful candidate would be within the Minneapolis area. 

What You’ll Do

•   Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans. Continuously assess sales opportunities within markets and accounts to maintain and grow their business. Able to effectively prioritize time, activities, and resources to optimize patient identification and activation.  Can educate and promote Biogen services.
•    Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
•    Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
•    Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
•    Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
•    Collaborate with key offices and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.
•    Executes programs, in-services, and lunch-and-learns for their territory.
•    Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers.

Who You Are

You are a highly motivated, engaging and team-oriented individual with a passion for problem solving and supporting clinicians and patients. You have the ability to organize impactful business meetings with the intent to develop and execute our strategy. 

Qualifications

  • 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, institutional sales, and/or field reimbursement. Rare disease experience is preferred.
  • A successful track record in clinical education or in pharmaceutical sales/management of products required.  Experience in HUB services or Specialty Pharmacy fulfillment is a positive.
  • Experienced pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations
  • Must be comfortable spending 60% of time traveling; some overnight travel required
  • Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered
  • Candidate must reside in territory 

Education:

  • Bachelor's Degree/ Advanced Degree preferred

Additional Information

The base salary range for this position is $151,000 - $202,000. Base salary offered is determined though an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.  Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.   

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees and their families' physical, financial, emotional, and social well-being; including, but not limited to:  

  • Medical, Dental, Vision, & Life insurances 
  • Fitness & Wellness programs including a fitness reimbursement   
  • Short- and Long-Term Disability insurance  
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) 
  • Up to 12 company paid holidays + 3 days off for Personal Significance 
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit 
  • 401(k) program participation with company matched contributions 
  • Employee stock purchase plan   
  • Tuition reimbursement of up to $10,000 per calendar year   
  • Employee Resource Groups participation   

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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Average salary estimate

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What You Should Know About Neurology Account Manager - Minneapolis, Biogen

Join the dynamic team at Biogen as a Neurology Account Manager in Minneapolis, where you'll play a crucial role in driving patient identification and market development for Friedreich's Ataxia (FA). In this engaging position, you'll create tailored strategies to meet sales and profit targets, effectively building and nurturing relationships with healthcare providers. Your ability to educate physicians about FA will be key to removing barriers and facilitating informed healthcare decisions. As a leader in your territory, which spans across Minneapolis, Bismarck, Fargo, Duluth, and Rochester, your collaborative approach will be vital as you communicate and coordinate with various internal and external stakeholders. You’ll not only identify and develop market opportunities but also execute educational programs and strategic plans that result in meaningful patient engagement. To succeed in this role, you'll need a passion for problem-solving and a drive to support both clinicians and patients alike, while being prepared for a significant amount of travel. If you have over 5 years of experience in healthcare or biotech, and are excited about making a real difference in people's lives, this position is for you!

Frequently Asked Questions (FAQs) for Neurology Account Manager - Minneapolis Role at Biogen
What are the main responsibilities of the Neurology Account Manager at Biogen?

As a Neurology Account Manager at Biogen, you'll drive patient identification, develop market strategies, and maintain key relationships with healthcare providers to promote Friedreich's Ataxia (FA) awareness. Your responsibilities will include executing territory-specific plans, educating physicians, and ensuring alignment among stakeholders to maximize sales opportunities.

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What qualifications are required to become a Neurology Account Manager at Biogen?

To qualify for the Neurology Account Manager position at Biogen, candidates should have at least 5 years of experience in the healthcare or biotech field, including 3 years in account management or institutional sales. A Bachelor's degree is preferred, and experience with rare diseases, clinical education, or pharmaceutical sales is advantageous.

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How does the travel requirement impact the role of a Neurology Account Manager at Biogen?

As a Neurology Account Manager at Biogen, you will spend approximately 60% of your time traveling. This travel is essential for meeting with healthcare providers, executing strategic plans, and conducting in-services within your territory, which includes significant areas throughout Minnesota and neighboring states.

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What kind of training or support can a new Neurology Account Manager expect at Biogen?

New Neurology Account Managers at Biogen can expect comprehensive training and support, which includes onboarding programs to familiarize them with Biogen products and services. Additionally, you'll have access to ongoing professional development opportunities aimed at enhancing your skills and knowledge in the field.

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What is the salary range for the Neurology Account Manager position at Biogen?

The salary range for the Neurology Account Manager position at Biogen is between $151,000 and $202,000. The exact offer will depend on several factors including experience, skills, and the location of the candidate.

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Common Interview Questions for Neurology Account Manager - Minneapolis
How do you approach building relationships with healthcare providers as a Neurology Account Manager?

Building relationships with healthcare providers begins with understanding their needs and preferences. I prioritize pre-call planning to ensure my conversations are relevant and insightful. I also follow up after meetings to gather feedback and continue the dialogue, which helps in developing trust and long-lasting professional relationships.

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What strategies would you use to identify sales opportunities within your territory?

I would begin by analyzing healthcare data to identify trends in physician prescribing habits and patient demographics. Networking with clinicians and attending industry events can also open doors to new opportunities. Regularly reviewing and adjusting my territory strategy will be essential in maximizing potential sales.

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Can you describe a time when you successfully drove collaboration among stakeholders?

In my previous role, I facilitated a project where various departments needed to align on a patient education initiative. I organized meetings that allowed each stakeholder to voice their concerns and expectations, which helped us reach a consensus on the objectives and ultimately led to a successful launch.

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How do you plan and execute in-services or educational programs for physicians?

When planning in-services, I ensure that the content is tailored to the specific interests of the physicians I’m working with. I collaborate with clinical experts to develop informative sessions and use feedback from previous programs to enhance future presentations. Effective promotion of these events is key to ensuring their success.

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What is your experience with patient reimbursement processes?

Throughout my career, I have gained extensive experience in patient reimbursement, including understanding the intricacies of hub services and specialty pharmacy fulfillment. I actively engage with reimbursement specialists to stay updated on changes in policy and ensure that patients have access to necessary medications.

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How do you prioritize your activities in a territory with multiple key accounts?

Prioritizing activities involves assessing each account's potential impact on sales and understanding the urgency of their needs. I often create a call plan that balances key customer engagements with proactive outreach based on market dynamics and opportunities for education.

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What motivates you as a Neurology Account Manager?

I am motivated by the opportunity to make a positive impact on patients’ lives through effective education and support for healthcare providers. Knowing that my work contributes to better patient outcomes is incredibly fulfilling. Additionally, I thrive in collaborative environments where I can engage with passionate professionals.

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What do you find to be the most rewarding aspect of being in pharmaceutical sales?

The most rewarding aspect of pharmaceutical sales is the chance to collaborate with healthcare providers in improving patient care. Being able to provide valuable insights about treatment options and seeing the positive changes in patient health as a result of those decisions reinforces my dedication to this field.

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How do you stay informed about developments in neurology and biotechnology?

I stay informed by subscribing to relevant medical journals, attending industry conferences, and participating in online forums. I also engage with thought leaders in the field to discuss advancements and share insights, ensuring that I remain knowledgeable about trends affecting neurology and biotechnology.

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Describe a challenging situation you faced in sales and how you overcame it.

I once encountered a situation where a key clinic was hesitant to adopt a new treatment due to misconceptions about its efficacy. I arranged an informative meeting with both the prescribing physician and clinical specialists, providing data-driven research and addressing their concerns directly. This engagement led to improved understanding and eventual implementation of the treatment.

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DATE POSTED
March 28, 2025

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