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Sales Development Representative (Mexico)

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!


*Please only apply for this job if you are located in MX and LATAM


Sales Development Representative (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.


And we’re looking for a Bilingual Sales Development Representative!


Duties and Responsibilities include but are not limited to:

1. Contact potential & existing customers through various channels to create a pipeline of leads.

2. Engage and build rapport with potential customers and determine the suitability of company products/services to their needs.

3. Schedule sales demos and meetings.

4. Set up & manage a CRM or contact list.

5. Collaborate with internal teams to align lead generation efforts with overall sales strategy.

6. Set sales goals to increase revenue & report sales team performance results.

7. Create, distribute, and collect customer surveys, compiling the results in a datasheet or report.

8. Conduct general administration tasks.

9. Handle customer inquiries and complaints as the first point of contact.

10. Ad hoc tasks


Qualifications:

• Graduate of any bachelor's degree or certificate course.

• Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships

• Excellent English communication skills, both written and verbal (at least C1 level)

• Excellent phone, email, and instant messaging communication skills

• Solid organizational and time management skills

• Strong interpersonal skills

• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM

• Experience with word-processing software and spreadsheets (e.g., MS Office)

• Knowledge of online calendars and scheduling (e.g., Google Calendar)

• Proactive & confident with keen attention to details


Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps wired connection

• Backup Internet Service Speed: at least 10 Mbps


Benefits:

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

• Bonuses, Tips, and Referral Program


Schedule: 20-40 hours per week

Location: This is a remote job

Salary: This is based on your experience and skills.



Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.


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What You Should Know About Sales Development Representative (Mexico), Wing Assistant

Wing is on the lookout for a passionate and driven Sales Development Representative to join our vibrant team in Mexico City, Mexico! As a Bilingual Sales Development Representative, you will play a pivotal role in redefining the future of work, helping businesses build outstanding teams and streamline their operations. Your daily responsibilities will include engaging potential and existing customers through various channels and creating a robust pipeline of leads. You'll have the chance to schedule exciting sales demos, manage a CRM, and collaborate with our talented internal teams to ensure that our lead generation aligns with our broader sales strategies. With a strong emphasis on customer interactions, you will also handle inquiries and complaints as the first point of contact. We believe in empowering our employees with an inclusive culture and offering growth opportunities, making Wing a fantastic place to develop your sales career. If you're tech-savvy, have solid organizational skills, and thrive in a remote work environment with flexible hours, we can’t wait for you to apply and join us on this exciting journey!

Frequently Asked Questions (FAQs) for Sales Development Representative (Mexico) Role at Wing Assistant
What are the responsibilities of a Sales Development Representative at Wing?

As a Sales Development Representative at Wing, your core responsibilities will revolve around creating a pipeline of leads, engaging with potential customers, scheduling sales demos, managing a CRM, and collaborating with internal teams to align your efforts with the overall sales strategy. You'll also report on sales team performance and handle customer inquiries as the initial point of contact. This dynamic role is designed to enhance your skills while contributing to our exciting mission!

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What qualifications do I need to apply for the Sales Development Representative position at Wing?

To qualify for the Sales Development Representative position at Wing, you should have a bachelor's degree or a certificate course. Additionally, having at least one year of sales experience with a proven track record of meeting sales quotas is essential. Proficiency in English (at least C1 level) and excellent communication skills across various platforms are also critical for success in this role.

Join Rise to see the full answer
What kind of work environment can I expect as a Sales Development Representative at Wing?

As a Sales Development Representative at Wing, you will enjoy a 100% work-from-home environment that promotes a supportive and inclusive culture. Our team values collaboration and offers numerous opportunities for professional growth while ensuring a fun and engaging work atmosphere. You'll be part of a team that prioritizes job security, paid training, and performance incentives!

Join Rise to see the full answer
Do I need specific technical requirements to work as a Sales Development Representative at Wing?

Yes, there are specific technical requirements for the Sales Development Representative role at Wing. You will need a USB headset with noise cancellation, a working webcam, and a main and backup computer with sufficient processing power and RAM. Additionally, ensuring an adequate internet speed is essential to smoothly conduct your sales activities and customer engagements.

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What benefits will I receive as a Sales Development Representative at Wing?

As a Sales Development Representative at Wing, you'll enjoy a range of benefits including performance incentives, job security, paid training, opportunities for upskilling, and a supportive team culture. We also offer holiday and overtime pay, bonuses, and a referral program to reward your hard work while fostering an enjoyable and engaging work environment.

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Common Interview Questions for Sales Development Representative (Mexico)
How do you approach lead generation as a Sales Development Representative?

When approaching lead generation as a Sales Development Representative, I focus on identifying the right target audience by conducting market research, leveraging social media, and networking. I prioritize personalized outreach efforts and utilize multiple channels such as email, phone calls, and social media to engage prospective clients effectively.

Join Rise to see the full answer
Can you describe a time you exceeded your sales targets?

In my previous role, I identified a gap in our customer engagement strategy and proposed an improvement plan that involved more consistent follow-ups. By implementing this strategy, I exceeded my sales target by 30% within three months. Being proactive in understanding customer needs played a significant role in this success.

Join Rise to see the full answer
What tools and technologies are you familiar with for sales development?

I am well-versed in CRM systems such as Salesforce and HubSpot, as well as communication tools like Slack and Zoom. Familiarity with email marketing platforms and analytics tools allows me to track my outreach effectiveness and make data-driven improvements.

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How do you handle objections from potential clients?

When faced with objections, I take a step back to listen carefully to the client's concerns. Understanding their point of view is crucial. I then address objections with empathy, providing logical solutions and relevant information that can help alleviate their concerns while steering the conversation towards the value our products can provide.

Join Rise to see the full answer
What strategies do you use to build rapport with potential customers?

To build rapport with potential customers, I emphasize active listening and genuine engagement in our conversations. I try to find common ground based on their needs and experiences. Additionally, I personalize my communication to show that I care about their unique situation and am genuinely interested in providing solutions.

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How do you prioritize your tasks in a fast-paced sales environment?

In a fast-paced sales environment, prioritization is key. I usually start my day by outlining my tasks based on urgency and potential impact. I leverage task management tools to keep track of leads and follow-ups, ensuring nothing falls through the cracks while staying adaptable to any sudden changes.

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What makes you a good fit for the Sales Development Representative role at Wing?

I believe my proactive nature, strong communication skills, and experience in exceeding sales quotas make me a great fit for the Sales Development Representative role at Wing. I am passionate about building relationships and have a strong understanding of sales processes, which aligns well with Wing's mission of redefining the future of work.

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How do you stay motivated when faced with rejection in sales?

Rejection is a natural part of sales, and I stay motivated by viewing it as a learning opportunity rather than a setback. I take time to analyze why a situation didn’t convert and adjust my approach accordingly. Setting personal goals and celebrating small wins along the way also helps maintain my motivation.

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What do you know about Wing's mission and products?

Wing's mission revolves around redefining the future of work by offering businesses solutions to build efficient teams and optimize their operations. I admire the commitment to providing top-notch services and products that help clients achieve their goals more effectively, and I’m eager to be a part of that journey.

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What does the sales process look like to you?

To me, the sales process is a structured yet flexible journey that begins with identifying leads, qualifying them, engaging in meaningful conversations, and ultimately closing deals. It's crucial to remain adaptable through the process, as each potential customer is unique and may require tailored approaches at different stages.

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Full-time, remote
DATE POSTED
March 24, 2025

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