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Accounts Receivable Insurance Collector - job 2 of 2

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What Collections contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners..

Job Summary:

The AR Insurance Collector is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insurance payers, working to reduce aging accounts receivable and increase cash flow for the organization.

Key Responsibilities:

Review aging reports and work insurance accounts to ensure timely resolution and reimbursement.
Contact insurance companies via phone, portals, or email to check claim status, request reprocessing or escalate issues.
Analyze denials and underpayments to determine appropriate action (appeals, corrections, resubmissions).
Track and follow up on all submitted appeals until resolution.
Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for denial or reduced payment.
Document all collection activities in the billing system according to departmental procedures.
Follow up on unpaid claims within payer-specific guidelines and timelines.
Coordinate with other billing team members, coders, and providers to resolve claim discrepancies.
Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines.
Ensure compliance with HIPAA and all relevant federal/state billing regulations.
Flag trends or recurring issues for team leads or supervisors.
Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed).
Assist with special projects, audits, or other duties as assigned.

Skills:

Strong knowledge of insurance claim processing and denial management preferred.
Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred.
Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to work independently and manage time effectively.
Detail-oriented with strong analytical and problem-solving skills

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Anticipated hourly range: $16.80 - $31.30 USD Hourly

Bonus eligible: No

Application window anticipated to close: 05/05/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Cardinal Health Glassdoor Company Review

3.6

Cardinal Health DE&I Review

No rating

CEO of Cardinal Health

Jason Hollar

Approve of CEO

Average salary estimate

$49964 / YEARLY (est.)

min

max

$34944K

$64984K

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What You Should Know About Accounts Receivable Insurance Collector, Cardinal Health

If you're ready to join a dynamic team at Cardinal Health as an Accounts Receivable Insurance Collector, you're in for an exciting opportunity! In this role, located in Fresno, CA, you will play a key part in ensuring the timely follow-up and resolution of insurance claims. This is not just about crunching numbers; it’s about building relationships that foster trust and collaboration within our financial team and with our customers. By reviewing aging reports and meticulously working insurance accounts, you'll contribute to our mission of reducing aging accounts receivable and boosting our cash flow. Utilizing your skills, you'll contact insurance companies through various channels, analyze denials and underpayments, and track appeals until they're resolved. You’ll collaborate closely with billing team members to resolve discrepancies and keep abreast of changes in payer policies. Your attention to detail and strong analytical capabilities will be invaluable as you navigate the complexities of claim processing. Cardinal Health values your well-being, offering benefits like medical coverage, a paid time off plan, 401k savings, and more! Take this opportunity and become part of an inclusive workplace where your contributions matter and where we celebrate diversity in thought and experience. We look forward to welcoming you onboard!

Frequently Asked Questions (FAQs) for Accounts Receivable Insurance Collector Role at Cardinal Health

What are the key responsibilities of an Accounts Receivable Insurance Collector at Cardinal Health?

As an Accounts Receivable Insurance Collector at Cardinal Health, your key responsibilities will include reviewing aging reports, contacting insurance companies for claim status, analyzing denials and underpayments, and documenting collection activities. You’ll also follow up on unpaid claims, coordinate with billing team members and ensure compliance with HIPAA and relevant billing regulations.