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Sr. Strategic Account Executive; U500 (Hybrid/Sunrise, FL)

As a Sr. Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship.  You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Key Responsibilities:

  • Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
  • Industry Expertise: Deeply understand your clients’ businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.
  • Relationship Building: Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna’s voice is heard and valued.
  • Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna’s solutions to meet their evolving needs.
  • Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer creative, proactive solutions to meet their needs.
  • Portfolio Management: Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna’s relationships through cross-selling additional products and services.
  • Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions.
  • Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving.
  • Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success.

What You Bring:

  • Strong relationship-building skills and a passion for developing deep client connections
  • Expertise in financials, underwriting, and providing strategic solutions
  • A collaborative mindset with the ability to work effectively across teams
  • Proactive, creative thinking to develop tailored solutions for each client
  • A desire to grow with a company that’s committed to delivering innovative solutions in an ever-changing industry

At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If you’re driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!

Qualifications

  • Bachelor’s degree or equivalent experience.
  • Experience: 3+ years of experience in health benefits or client management

Skills:

  • Strong communication, sales negotiation, and relationship-building skills.
  • Proven ability to manage and grow client relationships, particularly with clients
  • Experience in sales, marketing, underwriting, or operations is preferred.
  • Financial acumen with the ability to identify and drive growth opportunities within the book of business.
  • Additional: Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Sr. Strategic Account Executive; U500 (Hybrid/Sunrise, FL), The Cigna Group

As a Sr. Strategic Account Executive at Cigna in beautiful Sunrise, FL, you will be the trusted face of the company to our clients, focusing on building and nurturing long-lasting relationships. Your role is not just about managing accounts; it's about becoming a strategic partner to your clients, understanding their unique challenges, and presenting tailored solutions that drive growth. You'll spend time with clients face-to-face, fostering these critical relationships and ensuring they feel valued and supported every step of the way. In this position, you'll dive deep into their businesses and industries, staying updated on market trends to provide insights that make a difference. With your exceptional communication and relationship-building abilities, you'll engage with decision-makers at all levels, influencing their choices and demonstrating the value of Cigna's innovative products and services. Additionally, you'll work collaboratively with various internal teams to ensure that client requests are handled promptly and effectively. Your expertise in financials and underwriting will also come into play, as you guide clients in managing costs while showcasing the benefits of our extensive product portfolio. If you're passionate about client success and eager to contribute to an organization that champions innovative healthcare solutions, Cigna is the place to be! Join us as we drive growth and improve lives together in an ever-evolving industry.

Frequently Asked Questions (FAQs) for Sr. Strategic Account Executive; U500 (Hybrid/Sunrise, FL) Role at The Cigna Group
What are the main responsibilities of a Sr. Strategic Account Executive at Cigna?

As a Sr. Strategic Account Executive at Cigna, your primary responsibilities include cultivating strong relationships with clients, understanding their unique business needs, and providing strategic insights. You'll focus on client partnership by acting as an advisor, offering tailored recommendations and solutions, and ensuring an exceptional client experience. This includes market insights, financial guidance, and portfolio management to foster growth and retention.

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What qualifications do I need to apply for the Sr. Strategic Account Executive position at Cigna?

To apply for the Sr. Strategic Account Executive position at Cigna, you need a bachelor's degree or equivalent experience, along with 3+ years of experience in health benefits or client management. Strong communication, negotiation, and relationship-building skills are essential, as is financial acumen to identify growth opportunities within your client portfolio.

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What kind of experience is Cigna looking for in a Sr. Strategic Account Executive?

Cigna seeks candidates with a background in sales, marketing, underwriting, or operations, preferably with experience managing large, complex client accounts. A proven ability to grow client relationships and a passion for client success are critical for this role. Candidates need to be proactive and innovative, constantly looking for ways to enhance their clients' experience and outcomes.

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How does Cigna support the professional growth of its Sr. Strategic Account Executives?

Cigna is committed to fostering a culture of growth and innovation for its Sr. Strategic Account Executives. You'll have access to continuous learning opportunities, mentorship programs, and resources that help you stay ahead in the evolving healthcare landscape. With an emphasis on personal and professional development, you’ll be empowered to enhance your skills and advance in your career.

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What type of work environment can Sr. Strategic Account Executives expect at Cigna?

As a Sr. Strategic Account Executive at Cigna, you can expect a dynamic hybrid work environment that promotes collaboration and flexibility. You'll spend time building relationships in person while also collaborating remotely with internal teams. This blend of in-person engagement and virtual support allows you to maintain strong client connections while enjoying a balanced work-life approach.

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Common Interview Questions for Sr. Strategic Account Executive; U500 (Hybrid/Sunrise, FL)
Can you explain your experience in managing client relationships?

When answering this question, highlight specific examples of how you have cultivated strong relationships and tackled challenges effectively. Describe your strategy for engaging clients and maintaining regular communication, emphasizing the importance of understanding their business needs.

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How do you keep yourself informed about industry trends?

Discuss your methods for staying up-to-date, such as subscribing to industry publications, attending conferences, or participating in networking events. Explain how you apply this knowledge to provide insights to clients in your role as a Sr. Strategic Account Executive at Cigna.

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Describe a time when you resolved a complex issue for a client.

Prepare to discuss a specific situation where you identified a problem, analyzed possible solutions, and implemented a strategy that positively impacted the client. Highlight your thought process and collaboration with internal teams to achieve the best outcome.

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What strategies do you use to drive growth within your client portfolio?

Share your approach to identifying new opportunities for upselling and cross-selling products. Discuss your methods for regularly reviewing client needs and how you align Cigna’s offerings with their goals to ensure mutual success.

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How do you manage time effectively when balancing multiple clients?

Describe your time management techniques, such as prioritizing tasks, setting reminders, and maintaining an organized schedule. Provide examples of how you ensure that each client receives the attention they deserve, without sacrificing quality.

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What tools or software do you use in client management?

Mention the CRM tools or software you've used to manage client relationships. Elaborate on how these tools have helped you streamline processes, track interactions, and generate analytics to support your strategic efforts.

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Can you give an example of a successful negotiation you led?

Prepare to discuss a specific negotiation, focusing on your approach and the tactics you applied to achieve a win-win solution. Emphasize your communication skills and ability to understand other parties' perspectives.

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What do you believe is the key to building long-term relationships with clients?

Focus your answer on trust, open communication, and the ability to adapt to client needs over time. Convey your belief in creating value for clients and being proactive in addressing their challenges.

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How do you measure success in your role?

Discuss the KPIs or metrics you focus on, such as client satisfaction, retention rates, or revenue growth. Highlight how you continuously assess your performance and make adjustments to meet or exceed those expectations.

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Why do you want to work for Cigna as a Sr. Strategic Account Executive?

Express your alignment with Cigna's mission and values, emphasizing your passion for improving client health outcomes. Discuss how you admire their innovative approach and look forward to contributing to the organization's success.

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Inclusive & Diverse
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Full-time, hybrid
DATE POSTED
April 8, 2025

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