Program Manager (Remote, Local to Colorado Springs, CO - REF1747U)

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed “A Players” who already align with the company’s core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.

Citizant is looking for a dynamic Program Manager to manage the overall effort for a National Security customer. The job entails monitoring work performance, measuring results, ensuring delivery of product deliverables and solutions, supporting management and recommendations, and facilitating communications. Institutes and maintains a process that ensures problems and action items discussed with the Government are tracked through resolution and provides timely status reporting. ACTIVE Secret Clearance is required.

Salary Range: $145,000 - $155,000 (depending on experience)

Duties & Responsibilities:

• Develops and maintains a program-level resource plan that covers all personnel, equipment, supplies, and facilities needed to sustain all USSF-hosted EIS environments.
• Works with the project teams to identify, prioritize, and resolve risks and issues associated with resource conflicts and scheduling interdependencies within the program.
• Communicates across all program levels and provides timely and accurate project information in Monthly Status Reports.
• Assists with various tasks as needed, including developing quality assurance plans, performing quality assurance activities, tracking quality defects, etc.
• Manages the EIS Administration and Solutions Teams to ensure continuity of day-to-day operations for the USSF SharePoint and Task Management Tool (TMT).
• Promotes continuous improvements to enhance customer experience through use of the USSF Support Center, SharePoint Online (SPO), the Air Force (AF) Portal, and training.
• Ensures network security compliance and maintains the Information Assurance (IA) posture for accreditation.
• Communicates with the Contracting Officers Representative (COR) and the Government on all aspects of the project.
• Notifies the Government of any issues and works with the Government to resolve the problems.
• Ensures the Citizant Team is effectively managed and is meeting or exceeding the Government’s requirements.

• 5+ years of relevant professional experience supporting or leading PMO or Enterprise Information Services teams.
• Project management experience, preferably in an Agile environment using Scrum.
• Strong written and oral communications – 2+ years of experience writing management reports.
• Ability to provide on-site project leadership in Colorado Springs.

Desired Skills:

• PMP Certification
• ITIL Version 4 – Foundation Certification
• Security+ Certification
• Ability to effectively communicate with all levels of military and civilian personnel within the United States Space Force (USSF).
• Knowledge of USSF organizational structure, processes, and procedures.
• Knowledge of Enterprise Information Services (EIS) environments, AFNET and AFSPC-S Networks, SharePoint, and Task Management Tool (TMT) capabilities and functions to include business process mapping techniques and organizational data flow.
• Explore new technologies and methods in developing and deploying solutions that address enterprise data challenges.
• Strong interpersonal, communication, and organizational skills.
• Ability to stand before a group to facilitate solution sessions or present results.
• Experience with Experience with MS Office 365 Suite (Word, MS Teams, Planner, Power Apps, PowerPoint, Excel, Project).
• Experience leveraging SharePoint 2010 or above for library management.

Education:

• Bachelor’s degree in computer science, information systems, or a related field with at least 5 years experience managing projects or programs valued at over $5M annually.
• Additional relevant experience may substitute for the bachelor’s degree requirement (e.g., an associate degree and 7+ years’ experience or a High School Diploma and 9+ years’ experience).

Clearance Requirement:

• Must be a US Citizen
• Must have an active Secret Security Clearance (Top secret clearance is preferred).

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. 

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.