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Phlebotomist, Bureau of Public Health Clinics

Job Description

**Open to Permanent Laboratory Associate and to candidates’ who will file for Laboratory Exam No. 5084, within the filing period From: April 9, 2025, To: April 29, 2025.

Laboratory Associate (part-time -25 hours/week)

The Bureau of Public Health Clinics (BPHC) Sexually Transmitted Infections (STI) has the mission of improving the sexual heath of all New Yorkers. To achieve this the Bureau provides direct clinic services to people seeking sexual health care, and services to sex partners; monitors disease trends; provides education and training to providers and community groups, conducts research and develop policies to improve sexual health and wellness. The BPHC STI operates 8 Sexual Health Clinics throughout New York City (NYC). The Laboratory Associate will perform the following duties.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Obtaining and labeling blood specimens taken from patients.
- Labeling packages and storing specimens appropriately for transportation to labs.
- Utilizing infection and safety practices.
- Maintaining phlebotomy area and instruments before and after usage.
- Performing waived laboratory testing (Pregnancy Tests, Rapid HIV, Urinalysis and Rapid Trichomonas tests).
- Following-up prescribed patient care and emergency procedures as necessary.
- Assisting Physician in Phlebotomy Specimen Collection.
- Centrifuging specimen samples.
- Training new incoming employees in lab equipment and specimen collection.
- Making sure all labs equipment is up to date, sterilized and properly stocked.
- Maintaining quality control and performing for Alere, HCG & Trichomonas testing.
- Assisting interpretation for physicians and other staff members.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

LABORATORY ASSOCIATE - 21512

Qualifications

High school diploma or its equivalent and:
1. One year of appropriate full-time experience or training in a biological, chemical, or clinical laboratory; or

2. Eight credits, including laboratory coursework, in biology, chemistry, or medical technology, from an accredited college or university; or

3. A satisfactory equivalent combination of (1) and (2) above. However all candidates must have a high school diploma or its equivalent.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Phlebotomist, Bureau of Public Health Clinics, City of New York

If you're looking to make a difference in the community while utilizing your skills in phlebotomy, the Bureau of Public Health Clinics is excited to welcome a passionate Phlebotomist to our team in New York, NY. As a Phlebotomist, you’ll play a vital role in improving the sexual health of New Yorkers by providing essential services at our Sexual Health Clinics. You’ll be responsible for obtaining and labeling blood specimens from patients, ensuring their safety throughout the testing process. Your attention to detail will shine as you maintain the phlebotomy area and ensure all lab equipment is sterilized and up-to-date. You'll also have the opportunity to perform waived laboratory tests such as pregnancy tests and rapid HIV tests, directly impacting patient care and outcomes. Beyond technical skills, there’s a chance for you to train new employees, helping us build a strong team dedicated to public health. Plus, we offer unmatched benefits including a premium-free health insurance plan, potential loan forgiveness, and the option to work from home periodically. Join us at the Bureau of Public Health Clinics where you can contribute to innovative health solutions and help improve the lives of countless New Yorkers. We're not just a job; we're a community of health professionals dedicated to making NYC a healthier place to live and work. We can't wait for you to join us!

Frequently Asked Questions (FAQs) for Phlebotomist, Bureau of Public Health Clinics Role at City of New York
What are the main responsibilities of a Phlebotomist at the Bureau of Public Health Clinics?

As a Phlebotomist at the Bureau of Public Health Clinics, your primary responsibilities include obtaining and labeling blood specimens from patients and ensuring their accurate transportation to laboratories. You'll maintain the cleanliness and order of the phlebotomy area, perform waived testing like rapid HIV tests and urinalysis, and assist physicians with specimen collection. Your role is crucial in providing quality patient care.

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What qualifications do I need to become a Phlebotomist with the Bureau of Public Health Clinics?

To qualify for the Phlebotomist position at the Bureau of Public Health Clinics, you need a high school diploma or its equivalent. Additionally, candidates must have either one year of appropriate full-time experience in a laboratory setting, or eight college credits in relevant coursework such as biology or chemistry. All candidates must meet these educational requirements.

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What benefits do Phlebotomists receive at the Bureau of Public Health Clinics?

Phlebotomists at the Bureau of Public Health Clinics enjoy a range of benefits, including a premium-free health insurance plan that can save you significantly each year. Additionally, you may qualify for federal loan forgiveness programs, a solid pension plan, a tax-deferred savings program, and a robust Worksite Wellness Program that prioritizes your health and wellbeing.

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How does the Bureau of Public Health Clinics support ongoing training for Phlebotomists?

At the Bureau of Public Health Clinics, we value continued learning and development. As a Phlebotomist, you will not only perform your duties but also have the opportunity to train new employees. This mentorship role fosters skill development, ensuring you and your colleagues stay current in the field, which enhances service delivery to the community.

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What is the work environment like for a Phlebotomist at the Bureau of Public Health Clinics?

Working as a Phlebotomist at the Bureau of Public Health Clinics means being part of a collaborative and supportive team. The environment is dynamic and focused on public health, where every team member's contributions are valued. You'll work in a facility that prioritizes health and safety protocols and promotes a culture of inclusivity and respect.

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Common Interview Questions for Phlebotomist, Bureau of Public Health Clinics
What steps do you take to ensure the safety of both yourself and the patients during blood collection?

To ensure safety during blood collection, I follow strict infection control protocols, including wearing appropriate personal protective equipment, using sterile equipment, and properly disposing of biohazardous materials. Additionally, I communicate openly with patients to keep them informed and comfortable throughout the process.

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Can you describe your experience with performing waived laboratory tests?

I've had hands-on experience with various waived laboratory tests, including pregnancy tests and rapid HIV tests. I understand the importance of accuracy and reliability in these tests, and I take care to follow proper procedures for conducting the tests and interpreting results accurately.

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How do you handle difficult or anxious patients during a phlebotomy procedure?

Handling anxious patients requires empathy and patience. I first take the time to acknowledge their concerns and explain the procedure in a calming manner. I also encourage deep breaths and maintain a reassuring presence during the blood draw, ensuring they feel comfortable and informed.

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What is your experience with lab equipment maintenance?

I have a solid understanding of the importance of maintaining lab equipment for accurate testing results. In my previous roles, I routinely checked equipment for calibration, performed regular cleaning and sterilization, and ensured that everything was stocked and ready for use before any procedures began.

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How do you prioritize tasks in a busy clinical environment?

In a busy clinical setting, I prioritize tasks based on urgency and patient needs. I often make a checklist and stay organized, focusing first on high-priority or time-sensitive tasks while maintaining flexibility to adapt to any emergencies or unexpected situations that may arise.

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What do you consider to be the most important qualities of a successful Phlebotomist?

The most important qualities of a successful Phlebotomist include strong attention to detail, exceptional communication skills, empathy, and the ability to remain calm under pressure. These traits contribute to providing excellent patient care and ensuring accurate results in laboratory processes.

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Can you explain the process for labeling and transporting specimens?

Labeling and transporting specimens involves clearly marking each specimen with the patient's information, along with any relevant clinical data. I ensure that the specimens are packed securely and transported under appropriate conditions to maintain their integrity, complying with any health protocols in place.

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How do you keep yourself updated with the latest trends and best practices in phlebotomy?

I stay updated on the latest trends and best practices in phlebotomy by regularly attending workshops, participating in online courses, and reviewing relevant medical journals. Networking with other professionals in the field also provides valuable insights and shared experiences that enhance my skills.

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What strategies do you use to ensure a positive patient experience during the phlebotomy procedure?

To ensure a positive patient experience, I focus on clear communication, active listening, and creating a comforting environment. I take time to interact with patients, answer any of their questions, and provide reassurance throughout the procedure, ensuring they feel respected and cared for.

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Describe a time you encountered a challenge in your role as a Phlebotomist and how you resolved it.

In a previous role, I faced a situation where a patient was particularly anxious about the blood draw. I took the time to speak with them, alleviating their fears by explaining each step of the process. By employing a calming approach and giving them control over certain aspects, such as the positioning of their arm, the procedure went smoothly and the patient expressed gratitude afterward.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 5, 2025

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