Growth & Operations Lead, Dojo Tutor

As the Growth & Operations Lead at ClassDojo, your primary responsibilities will include launching and optimizing new organic growth channels to boost top-line revenue, improving operational efficiencies by identifying bottlenecks, and leading the marketing and operations efforts to launch new tutoring subjects. The role encompasses a mix of strategic planning and hands-on execution, allowing you to have a real impact on the growth of Dojo Tutor and the education landscape.

To apply for the Growth & Operations Lead position at ClassDojo, you should have at least 5 years of work experience, including 2-3 years in digital marketing focused on organic growth channels, and a couple of years in a consulting or strategic role. A data-driven mindset, experience in launching new growth initiatives, and strong collaboration skills are crucial for success in this role. An MBA and experience in edtech or marketplaces would be a bonus, but are not required.

ClassDojo supports the growth of the Dojo Tutor platform by leveraging its established network of communication among teachers, parents, and students. As the Growth & Operations Lead, you'll play a key role in identifying new growth channels, streamlining operations, and collaborating with various teams to launch new products. This approach is designed to ensure sustainable growth while maintaining a high standard of educational quality and accessibility.

At ClassDojo, the culture is centered around talent density, empowerment, and innovation. The team is composed of top talent from various industries, creating a collaborative environment that values creative ideas and quick execution. As a Growth & Operations Lead, you'll be embraced in a flexible and supportive atmosphere where you can experiment, learn from your results, and contribute to shaping the future of education.

Yes! The Growth & Operations Lead role at ClassDojo offers plenty of opportunities for career advancement. Given the company's focus on innovation in education and the constant evolution of the Dojo Tutor platform, you will have the chance to expand your skills, take on new challenges, and possibly move into higher leadership positions as the organization grows.

When answering this question, highlight specific digital marketing channels you have worked with, focusing on those that drove organic growth. Share any metrics that demonstrate your success and discuss how you adapted strategies based on performance data.

In response, you can talk about your method for prioritizing tasks, such as assessing potential impact and urgency. Share examples of how this approach has helped you manage multiple projects effectively, ensuring timely completion without sacrificing quality.

Discuss specific frameworks or methodologies you’ve used, such as process mapping or root cause analysis. Providing concrete examples where you identified and solved bottlenecks will demonstrate your analytical skills and experience.

Be prepared to discuss a particular growth channel you've launched, detailing the objectives, strategy, execution, and the results achieved. Highlight any challenges faced and how you overcame them, emphasizing data analysis throughout the process.

Share techniques you’ve used, like regular communication, goal alignment, and using collaborative tools to maintain transparency. Provide examples of successful projects that resulted from effective team collaboration, demonstrating your teamwork skills.

Discuss key performance indicators (KPIs) that are relevant to growth and operations roles, such as user acquisition rates, customer retention, and ROI on marketing spend. Emphasizing your data-driven approach will show your analytical proficiency.

Use the STAR method to describe how you handled a previous ambiguous project. Outline your thought process, the steps you took to clarify the situation, and the ultimate outcome to demonstrate your resourcefulness and ingenuity.

This is a great opportunity to showcase your knowledge of ClassDojo’s mission to provide an engaging educational experience for every child. Discuss how you align with their mission and how your role as Growth & Operations Lead can further this goal.

Highlight a scenario where you had to analyze data and change your strategy based on the results. Discuss the importance of being nimble and the lessons learned from that experience.

Express your enthusiasm for ClassDojo’s mission and innovative approach to education. Discuss how your skills and experiences align with the Growth & Operations Lead role, and how you see yourself contributing to the team's success.