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Job details

HVAC Residential Service Tech

Company Name

Columbus Worthington Air

Overview

 

 

Columbus Worthington Air/ ARS is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

Responsibilities

  • Diagnose and address the customer’s HVAC concerns and present options to customer.
  • Successfully perform all service repairs at a high proficiency level to customer’s satisfaction.
  • Understand and follow proper diagnostic procedures when servicing and repairing equipment
  • Acquire necessary tools to perform professional HVAC service
  • Completes all required documentation on services, explains guarantees/warranties and collects, records and delivers fees to the office
  • Attend weekly training meetings
 

Qualifications

  • A minimum of 2 year of experience in residential HVAC services.
  • A high school diploma or GED.
  • EPA Certificate.
  • Valid driver’s license and good communications skills.
  • Requires the ability to raise, manipulate and maneuver tools, components and materials and handle a variety of items, equipment, control knobs, switches, etc.
  • Must be able to lift or carry heavy objects of up to 50 pounds to include ductwork, furnaces or materials.All candidates are required to undergo a pre-employment drug screen and background checks.  Columbus Worthington Air is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Residential Service Tech, Columbus Worthington Air

If you're an experienced HVAC Residential Service Tech looking to join a top-tier team, congratulations! Columbus Worthington Air, a leader in residential services across the US, is on the hunt for dedicated professionals like you in Grove City. With a robust history dating back to 1975, we pride ourselves on delivering superior HVAC, plumbing, and electrical solutions. As part of our team, you'll have the opportunity to diagnose and troubleshoot a variety of HVAC concerns, presenting tailored options to our customers while performing service repairs expertly. Our company culture emphasizes training and support, so you'll regularly attend sessions that keep your skills sharp. You'll need at least two years of experience in residential HVAC services, an EPA certificate, and a valid driver's license. We offer an attractive benefits package that includes low-cost medical insurance, dental and vision options, a 401(k) with company matching, and paid time off. Here at Columbus Worthington Air, we believe in valuing our employees while providing them with the tools they need to succeed. If you're ready to take your HVAC career to the next level, we would love to hear from you!

Frequently Asked Questions (FAQs) for HVAC Residential Service Tech Role at Columbus Worthington Air
What are the key responsibilities of an HVAC Residential Service Tech at Columbus Worthington Air?

As an HVAC Residential Service Tech at Columbus Worthington Air, your main duties will involve diagnosing HVAC issues, performing high-quality service repairs, and effectively communicating your findings and recommendations to customers. You'll utilize proper diagnostic procedures when addressing equipment concerns, and you're expected to handle documentation related to services provided, including guarantees and warranties.

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What qualifications are required for an HVAC Residential Service Tech position at Columbus Worthington Air?

To qualify for the HVAC Residential Service Tech role at Columbus Worthington Air, you should have a minimum of two years of relevant experience in residential HVAC services. A high school diploma or GED is necessary, alongside an EPA certificate and a valid driver's license. Good communication skills are essential, and candidates must also be physically fit to lift heavy objects, including ductwork and tools.

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What benefits can I expect as an HVAC Residential Service Tech at Columbus Worthington Air?

Columbus Worthington Air offers a comprehensive benefits package for HVAC Residential Service Techs. You can access low-cost health insurance options, dental and vision coverage, a matching 401(k) plan, and paid time off. We also provide life insurance and flexible spending account options, ensuring our employees have the support they need both personally and professionally.

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Is training provided for HVAC Residential Service Techs at Columbus Worthington Air?

Yes! At Columbus Worthington Air, we value continuous learning and development. HVAC Residential Service Techs are required to attend weekly training meetings to strengthen their expertise in servicing and repairing HVAC systems, ensuring that you stay updated with industry practices and advancements.

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How important is customer service for HVAC Residential Service Techs at Columbus Worthington Air?

Customer service is crucial for HVAC Residential Service Techs at Columbus Worthington Air. In addition to performing technical repairs, you will need to communicate effectively with customers, presenting them with the best options for their HVAC needs while ensuring satisfaction with our services. Good interpersonal skills will help you build lasting relationships with our clients.

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Common Interview Questions for HVAC Residential Service Tech
Can you describe your experience with diagnosing HVAC systems?

For this question, outline specific instances where you've successfully diagnosed HVAC issues. Mention the tools and techniques you used and how you communicated your findings to customers, emphasizing your problem-solving skills.

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What types of HVAC systems are you most familiar with?

When answering, list the specific types of HVAC systems you have worked on, such as central air conditioners, heat pumps, or furnaces. Highlight any specialized training or certifications you possess that pertain to these systems.

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How do you ensure customer satisfaction during service calls?

Discuss your approach to customer service, including how you communicate options to customers and follow up on their needs. Stress the importance of empathy and active listening in ensuring an optimal customer experience.

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What steps do you follow when performing an HVAC repair?

Explain your systematic approach to repairs, including preparation, diagnosis, repair procedures, quality assurance checks, and customer communication throughout the process. This demonstrates your thoroughness and professionalism.

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How do you stay updated on new HVAC technologies?

Mention any industry resources you utilize, such as trade publications, online forums, and professional development courses. Show your commitment to ongoing education in the ever-evolving HVAC field.

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Can you describe a challenging HVAC problem you've solved?

Share a specific instance that showcases your problem-solving skills and technical knowledge. Detail the challenge, your thought process, the steps you took to resolve it, and the end result or customer feedback.

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How do you handle difficult customers?

Describe your techniques for managing challenging interactions with customers, such as remaining calm, listening actively, and addressing their concerns professionally. Provide an example of a successful outcome.

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What safety protocols do you follow when working on HVAC systems?

Outline the safety measures you prioritize, including using personal protective equipment, following industry best practices, and adhering to local regulations. This emphasizes your commitment to workplace safety.

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Why do you want to work for Columbus Worthington Air?

Express your admiration for Columbus Worthington Air's reputation and values. Highlight aspects like their commitment to employee growth, community service, or innovative HVAC solutions that resonate with your own career goals.

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What tools do you consider essential for an HVAC Residential Service Tech?

Discuss key tools you rely on, such as multimeters, refrigerant gauges, and hand tools specific to HVAC repairs. This demonstrates your technical know-how and preparedness for the job.

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Full-time, on-site
DATE POSTED
April 12, 2025

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