Inside Sales Coordinator

The Inside Sales Coordinator at Dimonoff is responsible for promoting technology solutions to clients, identifying new prospects, maintaining customer relationships, coordinating inside sales activities, preparing quotes, tracking projects, and conducting market intelligence. Commitment to understanding the industry and helping clients is key!

To qualify for the Inside Sales Coordinator position at Dimonoff, candidates should have a college or university degree in business administration or marketing, along with 3 to 5 years of relevant experience in inside sales or coordinative roles, ideally within a technological or industrial context. Technical sales experience will be considered a strong asset.

Essential skills for an Inside Sales Coordinator at Dimonoff include fluency in both English and French, excellent organizational and prioritization skills, strong relationship-building capabilities, and proficiency with IT tools like CRM systems. A results-driven mindset and independent work ethic paired with effective team collaboration are crucial.

At Dimonoff, Inside Sales Coordinators enjoy a hybrid work model, a flexible schedule including Friday afternoons off, group insurance, RRSP contributions, and other perks that promote work-family balance. The modern office is equipped with the latest technologies and offers plenty of social activities, making it an exciting place to work!

The Inside Sales Coordinator plays a vital role in Dimonoff's success by driving business development through proactive client engagement, effective project management, and strategic market analysis. Their efforts in coordinating sales activities directly impact the company’s market positioning and revenue growth in urban asset management solutions.

Craft your response by expressing your passion for technology in urban development and how Dimonoff's innovative solutions excite you. Highlight your interest in helping cities become more efficient and sustainable, making sure to connect your enthusiasm with Dimonoff's mission.

Provide specific examples of how you built and sustained relationships in previous roles. Emphasize your communication strategies, problem-solving skills, and any metrics that showcase the positive impact of your relationship management. Show your understanding of the importance of customer loyalty in sales.

Discuss your organizational strategies, such as using project management tools, setting deadlines, and evaluating the urgency of tasks. Provide examples of how you've successfully managed competing priorities and achieved favorable outcomes, demonstrating your ability to remain calm and focused under pressure.

Mention specific methods such as market research, networking, and leveraging data from CRM systems. Show your proactive approach by describing how you've used these techniques in previous positions to discover leads and how you effectively followed up for conversions.

Explain your approach to handling objections calmly and effectively. Share examples of objections you've encountered, the tactics you used to address them, and how you turned those situations into opportunities to strengthen client relationships.

Outline a specific sales strategy you designed and executed, discussing the rationale behind it, the steps taken, and the results achieved. Use metrics to quantify your success, showing how your strategy effectively increased conversions or enhanced client engagement.

Share how you follow industry news through webinars, networking events, and publications. Also, mention any communities or professional associations you belong to that keep you informed about technological advancements and market changes in the sales sector.

Detail your experience with specific CRM tools and any sales management software. Discuss how you've utilized these systems to organize contacts, monitor sales pipelines, and enhance overall work efficiency, ensuring to demonstrate your competency and confidence in using technology to boost sales.

Illustrate how you proactively communicate with different departments to align sales strategies and ensure customer satisfaction. Provide examples of projects or initiatives where collaboration led to improved outcomes or streamlined processes, reinforcing your ability to work as part of a larger team.

Discuss the factors that contribute to accurate sales forecasting, such as historical data analysis, understanding market trends, and continuous communication with clients. Emphasize your analytical skills and experience in creating reliable forecasts that support strategic decision-making.