Assistant Manager (08087) 426 Granby St : $17 / HR - job 2 of 2

As an Assistant Manager at Domino's, you will oversee various essential functions, including cost control, cash management, inventory control, and customer relations. Your role is pivotal in ensuring that shifts run smoothly, and you will assist with basic operational procedures while making sure team members adhere to food safety protocols.

To apply for the Assistant Manager position at Domino's in Norfolk, you must be at least 18 years of age and possess prior leadership experience. Additionally, having strong customer service skills, practical knowledge of employee development, and the ability to troubleshoot technology will enhance your application.

Domino's offers a competitive hourly wage ranging from $15 to $17, along with a comprehensive benefits package that includes training, opportunities for career advancement, and discounts on menu items. We strive to create a safe and rewarding work environment for all team members.

At Domino's, you can expect thorough training with an industry-leading brand, which equips you with the skills necessary to effectively manage a shift and lead your team. This training focuses on operational procedures, customer service excellence, and team member development to ensure your success.

Domino's places a high priority on the safety and stability of our team members. We implement strict health and safety protocols to safeguard our work environment, ensuring that as an Assistant Manager, you will be able to lead your team confidently and safely.

When answering this question, highlight your approach to motivating and guiding team members. Discuss how you advocate for transparent communication and collaborative teamwork, ensuring everyone works towards common goals.

Explain your method of calmly addressing customer complaints by actively listening, empathizing with their concerns, and providing efficient solutions. Emphasize the importance of turning a negative experience into a positive one and ensuring customer satisfaction.

Discuss your experience with maintaining low overhead costs through efficient inventory control and waste reduction initiatives. Mention any tools or techniques you've used to keep expenses in check while maximizing service quality.

Share your knowledge of food safety protocols and emphasize your ability to train team members on these standards. Discuss previous experiences where you've successfully implemented safety measures in the workplace.

Express your belief in fostering a culture of growth and learning among team members. Share examples of how you've mentored employees, helping them maximize their potential and contribute to team success.

Discuss specific point-of-sale systems, inventory management software, or scheduling tools you have used in past roles. Explain how your proficiency in these systems has improved operational efficiency.

Share a specific example of a conflict and how you approached resolving it. Highlight your ability to remain objective, mediating discussions, and fostering a positive environment for your team.

Describe your method for assessing urgent vs. important tasks, including effective delegation. Discuss how you ensure that customer service remains a top priority while managing multiple responsibilities.

Detail your approach to analyzing current procedures, identifying areas for improvement, and implementing changes based on employee feedback and operational metrics.

Provide a concrete example where you implemented a strategy that led to increased sales. Highlight how you engaged your team in the process and leveraged customer feedback.