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Assistant Manager(08960) - 4760 Walkertown Plaza Drive - job 2 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

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$35000K
$45000K

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What You Should Know About Assistant Manager(08960) - 4760 Walkertown Plaza Drive, Domino's

At Domino's Pizza, the opportunity to shine as an Assistant Manager awaits you at our Walkertown location! We recognize that you've got the natural knack for leadership, handling the hustle of managing a busy pizza shop with ease. In this pivotal role, you'll oversee everything during your shift—from ensuring the best customer service to managing cost controls and inventory. Imagine a workplace that's both fun and flexible where you can really make a difference. Your responsibilities will include staffing and training crew members, upholding safety and cleanliness standards, and maintaining a positive atmosphere for both customers and team members. We're not just looking for someone to fill a position; we’re on the hunt for a passionate leader who embodies our commitment to quality. You’ll also have the chance to learn and grow your career within a company that values diversity and the unique talents of all individuals. Whether you've previously worked in food service or are looking to step up from a crew position, if you’re ready to influence a team and help us deliver the ultimate pizza experience, apply today and showcase your leadership skills at Domino's Pizza in Walkertown! Your journey to a rewarding career starts here, and we can't wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Assistant Manager(08960) - 4760 Walkertown Plaza Drive Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your responsibilities will include managing the operational activities during your shift, ensuring exceptional customer service, overseeing financial aspects like cost and cash control, training staff, and maintaining compliance with company policies. You will be the driving force behind creating a productive work environment and will lead a team to success.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To step into the role of Assistant Manager at Domino's Pizza, you should possess strong leadership skills, a good understanding of mathematics for cost control, and the ability to multitask in a fast-paced setting. Prior experience in food service or a management position is advantageous, but a commitment to learning and developing your skills is equally important.

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How does Domino's Pizza support career advancement for Assistant Managers?

Domino's Pizza is committed to career advancement for its employees. Many team members begin as drivers or crew members and progress to managerial positions like Assistant Manager, General Manager, or even franchise ownership. This growth comes from a culture of mentorship and opportunities for on-the-job training.

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What does the work environment look like for an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza for an Assistant Manager is dynamic, energetic, and team-oriented. You will spend much of your time interacting with staff and customers, ensuring the store runs smoothly even during peak hours. Expect a mix of tasks that will keep you agile and engaged, from administrative duties to hands-on team leadership.

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What skills are crucial for success as an Assistant Manager at Domino's Pizza?

Success as an Assistant Manager at Domino's Pizza hinges on several key skills: effective communication to connect with team members and customers, strong organizational and multitasking capabilities to manage daily operations, and problem-solving skills to swiftly address any issues that arise. A positive attitude and a commitment to excellence are essential as well.

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Common Interview Questions for Assistant Manager(08960) - 4760 Walkertown Plaza Drive
Can you describe a time when you had to lead a team under stress?

When discussing a time of leading a team under pressure, focus on your specific actions that fostered teamwork and resilience. Emphasize how you assessed the situation, communicated clearly, delegated effectively, and kept morale high—a key ability for an Assistant Manager at Domino's Pizza.

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How do you ensure excellent customer service in a fast-paced environment?

Highlight the techniques you use to prioritize customer satisfaction, such as active listening, addressing complaints promptly, and training your crew on customer service best practices. Providing examples of specific policies or training initiatives you implemented can also support your answer.

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What strategies do you use for effective inventory management?

Discuss your methods for maintaining accurate inventory records, conducting regular audits, and utilizing employee feedback to identify discrepancies. Strong organizational skills and keen attention to detail will help showcase your preparedness for the Assistant Manager role.

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What motivates you to be a leader?

Share your personal reasons for seeking leadership opportunities, such as your passion for developing others or your drive to improve operations. Convey how becoming an Assistant Manager at Domino's Pizza aligns with these motivating factors.

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How do you handle conflicts within your team?

Explain that handling conflicts requires tact and diplomacy. Offer a structured approach for addressing the issue, including keeping communication open, mediating discussions, and fostering an environment where team members feel respected and valued.

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What experience do you have with cost control and financial management?

In your response, mention specific instances where you monitored expenditures, controlled labor costs, and improved profitability. If you have experience with budgeting or reporting, be sure to highlight that as it's crucial for the Assistant Manager position at Domino's Pizza.

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How do you prioritize tasks during busy shifts?

Discuss your methods for prioritizing tasks by evaluating urgency and importance. Elaborate on how you delegate responsibilities, create schedules, and utilize team strengths to maintain efficiency, which is vital in a restaurant environment like Domino's Pizza.

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Can you provide an example of a successful training program you implemented?

Outline a training program you designed or influenced within a previous role, explaining its structure, the training objectives, and the outcomes. Success stories can help demonstrate your capability as an Assistant Manager focused on team development.

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What does teamwork mean to you?

Share your perspective on teamwork, emphasizing trust, communication, and shared goals. You can also discuss the importance of building relationships and fostering a supportive environment, vital for an Assistant Manager at Domino's Pizza.

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Why do you want to work for Domino's Pizza?

Express your enthusiasm for the company by mentioning its reputation, values, and commitment to quality service. Add personal motivations, such as a passion for the food industry or admiration for Domino's approach to teamwork and customer satisfaction.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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