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Technical Program Manager

Anticipated End Date:

2025-04-08

Position Title:

Technical Program Manager

Job Description:

Technical Program Manager

Location: This position will work a hybrid model (remote and in office one day per week). Ideal candidates will live within 50 miles of one of our Pulse Point locations in Morristown, NJ, Wallingford, CT, Norfolk, VA, Wilmington, DE, Newton, MA, Indianapolis, IN, Mason, OH, Atlanta, GA or Portland, ME.

The Technical Program Manager is responsible for the development and ongoing management of one or more multi-year programs. Manages Enterprise-wide programs of $7 M - $10M+ size with multiple concurrent sub-projects or equal complexity. Also responsible for applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems, which include managing all aspects of a project including initiating, planning, executing, closing and controlling.

How you will make an impact:

  • Coaches and mentors project team members.

  • Mentors other project managers around project management methodology.

  • Determines project scope.

  • Develops resource, risk, quality, cost, and scope management plans.

  • Develops training plans.

  • Develops requirements documents.

  • Develops project approval matrix.

  • Identifies project team training and tool needs.

  • Defines, recommends and secures contractual agreements for technical services and products.

  • Coordinates requirements, schedules implementation and post-implement plans, and develops service-level agreements for vendor partners and global resources firms.

  • Defines quality gates for each project methodology phase.

  • Defines critical success factors.

  • Establishes and manages the project warranty period.

Minimum Requirements:

  • Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 10 years project management experience in broad-based information systems, full life-cycle application development and/or building enterprise applications and/or data warehouse planning and development with 3 years leading and directing project task(s); or any combination of education and experience, which would provide an equivalent background.

  • Requires experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment and communicating effectively at all levels of an organization.

  • Requires experience working with project management tools, documentation tools, and reporting tools.

Preferred Skills, Capabilities and Experiences:

  • Duals program experience to include FIDE, HIDE and Coordinated plans strongly preferred.

  • Vast experience with merger and acquisition integrations strongly preferred.

  • Experience working with portfolio management applications and Rational tools preferred.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

IFT > IT Project Mgmt

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Program Manager, elevancehealth

Are you ready to take your career to the next level as a Technical Program Manager with Elevance Health? Located at our Morristown, NJ office, you'll have the opportunity to work in a hybrid model that allows for both remote work and in-office collaboration just one day a week. In this exciting role, you'll be responsible for managing multi-year programs that range from $7 million to over $10 million, ensuring that various sub-projects run smoothly and are delivered on time. You will coach and mentor project teams, determine project scope, and develop details like resource and risk management plans, all while fostering a collaborative and productive environment. The ideal candidate will have a BA/BS in Information Technology or a related field, along with at least 10 years of project management experience. Your strong communication and leadership skills will be key as you build relationships, solve problems, and manage resources effectively in a dynamic environment. Elevance Health is dedicated to making health care simpler and is committed to improving lives! Join us and help make a meaningful difference in the communities we serve! The journey starts here, and we can't wait for you to become a part of our team.

Frequently Asked Questions (FAQs) for Technical Program Manager Role at elevancehealth
What responsibilities does a Technical Program Manager at Elevance Health have?

As a Technical Program Manager at Elevance Health, you will oversee the development and management of significant multi-year programs, handling budgets ranging from $7 million to over $10 million. Your responsibilities will include coaching project team members, developing management plans for resources, risks, quality, cost, and scope, as well as ensuring project deliverables are met on time and within budget.

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What qualifications are required for the Technical Program Manager position at Elevance Health?

To qualify for the Technical Program Manager role at Elevance Health, you need a BA/BS degree in Information Technology or a related field, along with at least 10 years of project management experience overseeing broad-based information systems. Effective communication, problem-solving, and an ability to create strong team environments are also essential.

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How does Elevance Health support the growth of its Technical Program Managers?

Elevance Health believes in continuous learning and personal development, providing opportunities for Technical Program Managers to mentor others and grow their project management skills. The supportive culture emphasizes professional growth alongside the strategic goals of the organization, ensuring that associates can thrive in their careers.

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What is the work culture like for a Technical Program Manager at Elevance Health?

At Elevance Health, the work culture for a Technical Program Manager is collaborative and supportive. With a focus on achieving shared success, associates are encouraged to communicate openly, share ideas, and work together toward common goals, all while fostering innovation and personal development in a hybrid work environment.

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What skills make a successful Technical Program Manager at Elevance Health?

Successful Technical Program Managers at Elevance Health possess a strong blend of leadership, communication, and negotiation skills. They are adept at managing teams, resolving conflicts, and ensuring that projects adhere to strict timelines and budgets. Proficiency with project management tools and methodologies also enhances their ability to deliver successful outcomes.

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Common Interview Questions for Technical Program Manager
Can you describe your approach to managing a multi-year program as a Technical Program Manager?

In managing a multi-year program, I focus on clearly defining project scopes and objectives while ensuring robust communication with stakeholders. Utilizing project management methodologies, I establish a structured approach to planning, execution, and monitoring, which helps in delivering projects on time and within budget.

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How do you prioritize tasks when managing multiple concurrent sub-projects?

I prioritize tasks based on project deadlines, resource availability, and overall impact on project objectives. I utilize tools to visualize timelines and ensure that the most critical tasks receive focus while delegating effectively to maintain project momentum.

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What strategies do you use for risk management in your projects?

My strategy for risk management entails identifying potential risks early, assessing their impact, and developing contingency plans. I maintain open channels of communication with my team and stakeholders to ensure collective awareness and prompt action if a risk arises.

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How do you handle conflicts within your project teams?

I approach conflicts with an open mindset, encouraging all parties to share their perspectives. Facilitating a constructive dialogue often leads to mutual understanding, allowing us to find a solution that helps to realign the team toward our shared goals.

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Describe your experience with vendor management in your previous roles.

In my previous roles, I have worked closely with vendors to establish clear service-level agreements while managing contract negotiations. My focus is on building strong relationships to ensure alignment on project goals and expectations, fostering effective collaboration.

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What tools do you prefer for project management and why?

I prefer using a combination of project management tools such as Trello or Jira for task management and communication, coupled with Microsoft Project for timelines and resource allocation. This combination helps streamline project tracking and ensures clarity across the team.

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How do you ensure quality deliverables from your project teams?

To ensure quality deliverables, I establish clear quality gates at each project phase and emphasize the importance of adhering to standards and best practices. I also encourage regular reviews and feedback sessions, enabling teams to maintain high-quality outputs.

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Can you provide an example of a successful project you've led?

Certainly! I led a $10 million project that aimed to integrate advanced analytics into product development. By focusing on cross-functional collaboration, we delivered the project three months ahead of schedule, resulting in significant operational efficiencies.

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What motivates you as a Technical Program Manager?

My motivation stems from developing teams, mentoring others, and seeing projects have a positive impact on the organization and its stakeholders. I find fulfillment in overcoming challenges and fostering a culture of success.

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How do you keep your team motivated during long projects?

I keep my team motivated by celebrating small wins along the way, maintaining open lines of communication, and providing opportunities for team members to share their input and ideas, which helps reinforce their ownership of the project.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 7, 2025

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