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Revenue Specialist, Worker's Compensation

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. 


Position Summary


The Revenue Specialist acts as the liaison between key client contacts and insurance companies.  This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.


Key Responsibilities
  • Analyze and evaluate worker’s compensation claim payments using EnableComp’s proprietary software, systems and tools. Use payment documentation provided by payers to determine if the medical provider has been reimbursed in compliance with the applicable state worker’s compensation fee schedule and/or PPO contract.
  • Research, request and acquire all pertinent medical records, implant manufacturer’s invoices and any other supporting documentation necessary and then submit with hospital claims to insurance companies to ensure prompt correct claims reimbursement.
  • Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement.
  • Prepare correct Workers’ Comp initial bill packet or appeal letter using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies
  • Other duties as required.


Requirements and Qualifications
  • High School Diploma or GED required.  Associates or Bachelor’s Degree preferred.
  • 1-2+ years’ experience in healthcare field working in billing or collections.
  • 1+ years’ client facing/customer services experience.
  • 1+ years’ experience with workers compensation billing and collections a preferred.
  • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Equivalent combination of education and experience will be considered.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Regular and predictable attendance.


Special Considerations and Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Proven ability to meet and/or exceed productivity targets and goals.
  • Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders.
  • Must be a self-starter and able to work independently without direct supervision.
  • Proven written and verbal communication skills.
  • Strong analytical and problem solving skills.
  • Proven experience working with external clients; strong customer service skills and business acumen.
  • Ability to prioritize and manage multiple competing priorities and projects concurrently.
  • Must be able to remain in stationary position 50% of the time.
  • Occasionally moves about inside the office to access office equipment, etc.
  • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer.


EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.


EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.


 Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist


“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

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CEO of EnableComp
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Randy Dobbs
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What You Should Know About Revenue Specialist, Worker's Compensation, EnableComp

Join EnableComp as a Revenue Specialist in Worker's Compensation, where innovation meets opportunity in the healthcare sector! At EnableComp, we're passionate about transforming the revenue cycle management landscape, and as a Revenue Specialist, you'll play a crucial role in this mission. Your main responsibility will be to act as a bridge between our clients and insurance companies, ensuring that patient health information remains secure while navigating the complexities of claims reimbursement. Your analytical skills will shine as you evaluate worker's compensation claim payments with our proprietary tools, ensuring compliance with applicable fee schedules and contracts. You’ll dive into researching medical records and necessary documentation to support claims, facilitating prompt reimbursement. We're looking for someone with a background in healthcare billing or collections and excellent customer service skills. Within our friendly team, you'll be celebrated for hitting productivity targets and contributing to a collaborative atmosphere. EnableComp is recognized as an industry leader, having received numerous accolades, including Black Book's #1 in Specialty Revenue Cycle Management in 2024. If you thrive in a dynamic environment focused on professional growth and camaraderie, this is the perfect opportunity for you. Be part of a company that values your contributions and invests in your future. Let’s work together to make healthcare more efficient and effective!

Frequently Asked Questions (FAQs) for Revenue Specialist, Worker's Compensation Role at EnableComp
What are the primary responsibilities of a Revenue Specialist at EnableComp?

The primary responsibilities of a Revenue Specialist at EnableComp involve analyzing and evaluating worker’s compensation claim payments, ensuring compliance with state fee schedules, and collaborating with insurance companies. You will also be responsible for gathering necessary medical records and claim documentation, conducting follow-ups, and preparing billing packets or appeal letters to facilitate timely reimbursements.

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What qualifications do I need to become a Revenue Specialist in Worker's Compensation at EnableComp?

To become a Revenue Specialist in Worker's Compensation at EnableComp, candidates need a minimum of a high school diploma or GED, though an Associates or Bachelor's degree is preferred. Relevant experience of 1 to 2 years in healthcare billing or collections, as well as client-facing customer service experience, is important. Familiarity with worker’s compensation billing and insurance claims processing is highly valued.

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What is the work environment like for a Revenue Specialist at EnableComp?

The work environment for a Revenue Specialist at EnableComp fosters collaboration and innovation. Employees enjoy a supportive culture that emphasizes professional growth and development. The company has been recognized as a Top Workplace and is committed to maintaining a family-oriented atmosphere that supports work-life balance and teamwork.

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How does EnableComp support the professional development of its Revenue Specialists?

EnableComp is devoted to the professional growth of its employees. The company provides extensive training, resources, and continuous support, creating an environment where Revenue Specialists can truly thrive. Regular feedback and the opportunity to engage in skill-building activities are integral to the EnableComp experience.

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What skills are essential for a Revenue Specialist in Worker's Compensation at EnableComp?

Essential skills for a Revenue Specialist at EnableComp include strong analytical abilities, customer service expertise, and the capability to manage multiple priorities. Proficiency in MS Office applications is also necessary, along with excellent written and verbal communication skills to effectively interact with clients and insurers.

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Common Interview Questions for Revenue Specialist, Worker's Compensation
Can you describe your experience with processing worker's compensation claims?

When answering this question, highlight specific experiences where you analyzed or handled worker’s compensation claims. Discuss the tools you used and how your actions led to successful reimbursement or resolution of issues.

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How do you prioritize your tasks during busy periods in the billing process?

Explain your approach to time management and how you identify urgent tasks. Providing examples of past instances where you successfully managed multiple tasks will strengthen your answer.

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Describe a challenging situation you faced while working with a payer or client. How did you resolve it?

Share a detailed story of a conflict or negotiation with a payer or client. Highlight your problem-solving skills and emphasize your ability to remain calm and professional under pressure.

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What strategies do you use to ensure compliance with claim submission guidelines?

Outline the processes you follow for documentation and submission, referencing specific regulations or guidelines relevant to worker’s compensation. Emphasize your attention to detail and proactive approach to compliance.

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How do you keep up to date with changes in worker’s compensation laws and regulations?

Discuss the resources you leverage, such as professional organizations, forums, or continuing education opportunities. Show your commitment to staying informed and adaptable in your approach.

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What role does communication play in your work as a Revenue Specialist?

Articulate why effective communication is crucial for a Revenue Specialist, mentioning its impact on client relationships and the clarity of information exchanged with payers and healthcare providers.

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How would you handle a situation where a claim is denied?

Explain your method for reviewing the denial, gathering required documentation, and resubmitting or appealing the claim. Emphasize your analytical skills and attention to detail in resolving such issues.

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Can you share an example of how you've enhanced a process in your previous roles?

Provide a concrete example of a process improvement you initiated or participated in. Highlight the impact it had on efficiency or accuracy in claims processing or reimbursement.

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What customer service principles guide your interactions with clients?

Discuss your commitment to empathy, clear communication, and reliability. Illustrate with an example of how these principles have positively influenced your relationships with clients.

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Why do you want to work for EnableComp as a Revenue Specialist?

Express your enthusiasm for EnableComp's innovative approach to revenue cycle management and its commitment to employee growth. Tailor your response to align with the company's core values and highlight aspects that resonate with you.

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EnableComp is a client success focused company that focuses on maximizing complex claims reimbursements in the healthcare sector.

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DATE POSTED
April 10, 2025

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