Sales Lead, Part-Time - Lake Forest

As a Sales Lead at Faherty in Lake Forest, you will be responsible for creating a positive and engaging store environment by promoting the core value of Spreading Good Vibes. Your duties will involve processing in-store sales and managing client outreach through personalized communication, analyzing key business metrics for improvement, and ensuring operational excellence through effective cash management. You will play a vital role in maintaining visual merchandising standards and inspiring your team to perform at their best.

To become a Sales Lead at Faherty, candidates should ideally have multiple years of leadership experience in a retail setting, preferably within high-growth direct-to-consumer brands. A proven track record of effective performance and the ability to motivate and inspire a team are essential. Moreover, strong communication skills and proficiency in technology, including Google Suites and MS Office, are important for this role.

At Faherty, promoting a collaborative environment is key to the Sales Lead's role. This position requires you to uphold company goals while fostering a positive atmosphere. You will continuously communicate successes and provide actionable feedback to enhance team performance, all while executing store events and maintaining brand standards effectively. Emphasizing teamwork ensures that every employee feels valued and empowered.

Faherty offers a range of impressive benefits for part-time Sales Leads, including health benefits, a 401(K) plan with company matching, and an exciting incentives program. Additionally, you will enjoy generous employee discounts and commuter options to make your workplace experience as convenient and rewarding as possible.

Upholding Faherty's brand values means embodying principles such as authenticity, inclusiveness, and environmental stewardship in your daily work. As a Sales Lead, you will champion a culture of positivity, encourage your team to stay true to these values, and actively participate in creating high-quality, sustainably-minded products. This approach not only reflects in your leadership but also influences the overall customer experience.

When discussing your leadership style for the Sales Lead position, emphasize your ability to motivate and inspire team members. Discuss how you value open communication and collaboration while fostering a positive working environment. Share examples of how you've successfully driven results in previous roles by empowering your team.

In a fast-paced retail environment like Faherty, effective prioritization is essential. Discuss your approach to identifying urgent tasks while balancing daily responsibilities. Share techniques such as creating daily to-do lists, focusing on sales metrics, and collaborating with team members to ensure that all tasks align with company standards and goals.

To enhance customer experience, focus on personalized communication and developing client relationships. Share specific strategies such as organizing exclusive in-store events, maintaining accurate client information, and gathering product feedback to improve service. Highlight your ability to create a welcoming atmosphere that encourages customer loyalty.

When addressing conflict among team members, emphasize the importance of open communication and conflict resolution skills. Discuss your approach to addressing issues promptly, facilitating conversations to understand both sides, and finding common ground. Showcase your ability to maintain a positive environment even during challenging situations.

In your response, express your familiarity with key performance indicators (KPIs) and how they inform decision-making. Describe how you would regularly review sales data, customer feedback, and operational efficiencies to identify areas for improvement. Share an example of how you've used data analysis to drive results in the past.

To answer this question, demonstrate your understanding of Faherty’s commitment to sustainability and inclusiveness. Discuss how you align with their mission to create high-quality products while promoting positivity. Highlight your appreciation for working within a family-run business and how you can contribute to the brand’s legacy.

Discuss specific methods you use to engage and inspire your team members, such as recognizing individual achievements, fostering collaboration, and encouraging open dialogue. Share examples of how you've implemented team-building activities or motivation strategies that resulted in improved morale and performance.

When answering this question, provide a specific example of a successful sales initiative you led. Discuss the strategies and techniques you implemented, the challenges faced, and the outcomes achieved. Focus on the impact of teamwork and collaboration in driving those sales results.

Discuss how visual merchandising directly influences customer experience and sales in a retail environment. Explain your view on creating an organized and aesthetically pleasing store layout that reflects Faherty’s brand values. Highlight any past experiences where you successfully executed visual merchandising strategies that led to increased customer engagement.

To answer this question, explain your process for monitoring and evaluating compliance with company standards and procedures. Discuss the importance of training team members, conducting regular assessments, and maintaining effective communication. Share an example of how you've ensured adherence to standards in a previous role.