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Senior Account Executive

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: The Associate Business Development Manager is responsible for selling INOVALON Software as a Service products directly to the healthcare industry.
Duties and Responsibilities:
• Responsible for selling INOVALON SaaS products and services directly to the healthcare industry
• Consistently attain and exceed monthly sales quotas;
• Use CustomerCentric™ sales techniques, process, and pipeline milestones to manage sales process with prospects and customers;
• Initiate outbound prospecting, qualifying, and contact verification for INOVALON services utilizing the CustomerCentric™ sales techniques;
• Work in a team environment driving, all prospecting, qualification, sales activities and sales targets in a defined geography or territory;
• Utilize issue-based prospecting and sales techniques to uncover customer/prospect needs and correspondingly the value of the business problem we are attempting to solve;
• Become proficient with using the CRM Salesforce Automation tools for contact management, opportunity tracking, sales pipeline management, forecasting and sales reporting; and
• Other duties as requested and/or determined.
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:
• Minimum of 3 years of successful tele-sales experience selling technology products or services, calling on business influencers and meeting monthly performance objectives;
• Minimum of 3 years of experience in Microsoft Office suite including Word, Excel, Visio and PowerPoint;
• Experience working in a fast paced, matrix sales environment with close attention to detail;
• Experience making 30+ outbound phone calls per day; and
• Experience working with sales force automation and contact management systems.
Education:
• Bachelor’s Degree in a related field or an equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time).
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
• Subject to inside environmental conditions.
• Travel for this position may be up to 5%, typically for training purposes.

• Responsible for selling INOVALON SaaS products and services directly to the healthcare industry
• Consistently attain and exceed monthly sales quotas;
• Use CustomerCentric™ sales techniques, process, and pipeline milestones to manage sales process with prospects and customers;
• Initiate outbound prospecting, qualifying, and contact verification for INOVALON services utilizing the CustomerCentric™ sales techniques;
• Work in a team environment driving, all prospecting, qualification, sales activities and sales targets in a defined geography or territory;
• Utilize issue-based prospecting and sales techniques to uncover customer/prospect needs and correspondingly the value of the business problem we are attempting to solve;
• Become proficient with using the CRM Salesforce Automation tools for contact management, opportunity tracking, sales pipeline management, forecasting and sales reporting; and
• Other duties as requested and/or determined.

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply.  Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. 

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. 

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. 

To review the legal requirements, including all labor law posters, please visit this link

Average salary estimate

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$80000K

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What You Should Know About Senior Account Executive, Inovalon

Inovalon, a leader in healthcare technology solutions since 1998, is looking for a passionate Senior Account Executive to join our dynamic team in Tampa, Florida. As a Senior Account Executive, your main responsibility will be to sell our cutting-edge Software as a Service (SaaS) products directly to the healthcare industry. You won't just be hitting numbers; you'll be making a real impact as you help our customers harness the power of data to improve healthcare outcomes. Your day-to-day will involve exceeding monthly sales quotas by leveraging our unique CustomerCentric™ sales techniques. You'll initiate outbound prospecting and qualify leads, using your knack for understanding customer needs to showcase the value our solutions bring. Collaboration is key at Inovalon, and you’ll work closely with a supportive team that drives sales activities within your defined territory. Proficiency in CRM tools, particularly Salesforce Automation, will be essential as you track opportunities and manage your sales pipeline. We are looking for someone with at least three years of successful tele-sales experience in technology sales and strong skills in Microsoft Office applications. If you're excited about the chance to make a difference in healthcare while advancing your career in a culture of inclusion and innovation, Inovalon is the place for you!

Frequently Asked Questions (FAQs) for Senior Account Executive Role at Inovalon
What are the primary responsibilities of a Senior Account Executive at Inovalon?

As a Senior Account Executive at Inovalon, your primary responsibilities include selling our SaaS products to the healthcare industry, exceeding sales quotas, and utilizing CustomerCentric™ sales techniques to manage your sales process. You'll also engage in outbound prospecting and collaborate with your team to drive sales in your designated territory.

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What qualifications are needed to become a Senior Account Executive at Inovalon?

To become a Senior Account Executive at Inovalon, you should have a minimum of three years of successful tele-sales experience selling technology products. Proficiency in Microsoft Office applications and experience with sales force automation systems are also required. A Bachelor's degree in a relevant field or equivalent experience is preferred.

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How does Inovalon support its Senior Account Executives in meeting sales goals?

Inovalon supports its Senior Account Executives by fostering a collaborative environment and providing cutting-edge sales resources like Salesforce Automation tools. You'll receive ongoing training and access to advanced CustomerCentric™ sales techniques, all aimed at helping you succeed in achieving and exceeding your sales goals.

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What does the work environment look like for a Senior Account Executive at Inovalon?

The work environment for a Senior Account Executive at Inovalon is primarily sedentary, involving sitting for long periods and engaging in frequent phone communication. While travel is minimal, typically around 5% for training, the focus is on a fast-paced, matrix sales environment that emphasizes detail and efficiency.

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Is prior healthcare industry experience necessary for the Senior Account Executive role at Inovalon?

While prior healthcare industry experience is beneficial, it is not strictly necessary for the Senior Account Executive role at Inovalon. We value a strong tele-sales background in technology products and a genuine enthusiasm for improving healthcare as key assets for our candidates.

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Common Interview Questions for Senior Account Executive
How do you approach outbound prospecting as a Senior Account Executive?

When approaching outbound prospecting, I focus on identifying target clients and their specific healthcare challenges. I use tailored messaging that emphasizes how Inovalon's SaaS products can directly address their needs and improve patient outcomes.

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Can you share an example of a time you exceeded sales quotas?

In my previous role, I exceeded my sales quotas by 30% by implementing a consistent follow-up strategy and leveraging CustomerCentric™ techniques to deeply understand my clients. This led to more effective presentations of our solutions.

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What techniques do you use to understand customer needs?

I use active listening during initial conversations to uncover pain points and needs. By asking open-ended questions, I guide the dialogue toward how our solutions can resolve their issues, ensuring a tailored sales approach.

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How do you utilize Salesforce Automation tools in your sales process?

I utilize Salesforce Automation to track interactions with prospects, manage my sales pipeline, forecast sales, and report on performance. This allows me to maintain organization and ensure timely follow-ups that foster client relationships.

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Describe a challenge you faced in a sales role and how you overcame it.

I once faced a challenge with a hesitant prospect who had a bad experience with another product. I arranged a product demo emphasizing our unique value proposition, addressing their concerns directly, and ultimately converting them to a loyal client.

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What strategies do you employ to maintain your motivation in a sales environment?

To maintain motivation, I set personal goals beyond company quotas. I also celebrate small wins and seek constant feedback from my peers and supervisors to keep pushing toward larger objectives.

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In your opinion, what makes Inovalon's SaaS products stand out in the healthcare industry?

Inovalon's SaaS products stand out because of our commitment to data-driven solutions that genuinely improve patient outcomes. Our technology is user-friendly and specifically tailored for healthcare, which gives us a competitive edge.

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How do you prioritize your time when managing multiple accounts?

I prioritize my time based on account potential, client urgency, and growth opportunities. I create a structured schedule that allows for regular check-ins with my key accounts while allocating time for new prospecting.

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What methods do you use to analyze your sales performance?

I analyze my sales performance using predefined KPIs such as sales volume, conversion rates, and the length of the sales cycle. This helps me identify areas for improvement and refine my selling techniques continually.

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How do you build strong relationships with your clients?

I build strong relationships by maintaining open communication, offering valuable insights, and consistently delivering on promises. Understanding each client's unique needs deepens trust and fosters long-term partnerships.

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Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays

Inovalon Holdings, Inc., a technology company, provides cloud-based platforms empowering a data-driven transformation from volume-based to value-based models throughout the healthcare industry. The company through, large-scale data interconnectivi...

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Full-time, on-site
DATE POSTED
March 31, 2025

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