Job details

Vice President Franchise Operations - Arby's

Get a free resume review

The Vice President, Franchise Operations is a key leadership role responsible for driving culture, guest experience, operating standards, training, and growth for the Arby’s restaurants while maximizing sales and franchisee profitability. This position is ideal for a strategic leader who thrives in dynamic environments and is passionate about operational excellence and delivering exceptional guest experiences.

Duties and Responsibilities

Build a culture of high performance and accountability which embodies our values and delivers on our brand promise
Drive sales and franchisee profitability through the improvement of operating standards, guest experience, and growth
Achieve Objectives and Key Results (OKRs) as well as key financial and development results equal to or better than annual Budget
Supervise and motivate Director of Franchise Operations and Business Consultants to uphold standards to meet business objectives and enhance guest experience
Establish and maintain a best-in-class organization across the Operations team
Support collaboration and execution of strategic initiatives across Marketing, Development, Supply and Technology
Establish and maintain best-in-class franchisee relationships for mutual success between franchisor and franchisee owners
Develop and execute strategic market plans to drive sales, guest experience, franchisee profitability, new store development and remodels
Experience establishing and driving development growth across multiple markets, both market reset and new territory scenarios
Manage franchisee business reviews, eligibility to expand, food safety audits, reported sales and P&L submittal
Ensure the development of Certified Training locations and the execution of training programs for new and existing franchisee training
Review the performance of Directors of Franchise Operations in accordance with Inspire performance management processes
Ensure all restaurants maintain safe food safety and security practices as outlined in our operating procedures and required by regulatory agencies
Ensure compliance with all federal, state and local laws, as well as company and brand standards
Participate in the development of annual strategy and budgets
Create an atmosphere where people motivate themselves to achieve mutually beneficial goals
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

EDUCATION QUALIFICATION

Minimum: High School or GED
Preferred: 4 Year / Bachelors Degree

EXPERIENCE QUALIFICATION

10+ years of experience in Restaurant Operations or related leadership role, managing both people and processes

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

Must be self-motivated, detail oriented and have a passion for teaching others
Proven operations results and business acumen
Strong planning and execution
Demonstrated ability to lead transformation and guide constructive change
Able to think strategically and be comfortable “rolling up the sleeves” and executing the strategic plan
Excellent financial, analytical, verbal and written communication skills
Proven track record of growing and developing talent within your organization to create a leadership bench
Capacity to manage multiple diverse responsibilities, establish priorities, and make sound independent judgments for the business

OTHER

This position will be based in our Global Support Center in Atlanta-GA, with the expectation of 50% travel in the field.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

When you work at Arby's, it’s more than just a job; it’s an opportunity to prioritize your growth and development while having a ton of fun. We're proud of the food we serve. Our goal is to be the best in the business, and we can't do that without great people like you!

Average salary estimate

$150000 / YEARLY (est.)

min

max

$120000K

$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Vice President Franchise Operations - Arby's, Inspire Brands

Join the Arby’s team as the Vice President of Franchise Operations at our Atlanta Support Center, where you’ll play a pivotal role in shaping our culture and enhancing the guest experience at our restaurants. If you're a strategic leader who thrives in fast-paced environments, this position is tailor-made for you. You’ll be responsible for driving operating standards and maximizing both sales and profitability across all franchises. Your duties include establishing a high-performance culture that aligns with our brand values, supervising a motivated team of Directors of Franchise Operations, and collaborating across various departments to implement strategic initiatives that enhance both guest experiences and franchisee success. You’ll also have the chance to develop and execute market plans while ensuring that safety practices and compliance with regulations are strictly upheld. With a focus on performance and accountability, you’ll mentor your team to uphold operational excellence at every level. If you have a passion for restaurant operations, a knack for strategic planning, and the ability to inspire transformation, we’d love to see you thrive in this role at Arby’s. Step into this growth-oriented position and join us in delivering unforgettable dining experiences while fostering meaningful relationships with our franchise owners. Your journey to making an impact starts here at Arby’s!

Frequently Asked Questions (FAQs) for Vice President Franchise Operations - Arby's Role at Inspire Brands

What are the key responsibilities of the Vice President Franchise Operations at Arby’s?

The Vice President Franchise Operations at Arby’s is responsible for driving culture, enhancing guest experience, and improving operating standards. This role involves supervising Directors of Franchise Operations, collaborating with various departments on strategic initiatives, and developing market plans that enhance sales and profitability for franchisees.