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Program Manager, Defense Performance Strategy

Kitman Labs is revolutionizing how the defense industry leverages data to enhance servicemembers’ development, health, and performance. With deep expertise in data science, human performance, and operational strategy, we deliver advanced software solutions that enable the Department of Defense (DoD) to make data-driven decisions that optimize readiness, resilience, and mission success.


As a global company with a legacy of innovation in elite sports, Kitman Labs partners with organizations across the Americas, Europe, Africa, and Asia Pacific. We work with premier military units, professional sports leagues, and high-performance organizations to maximize operational effectiveness through intelligent data integration and analytics.



About the Role


We are seeking an experienced and detail-oriented Defense Program Manager to support our rapidly growing Defense Vertical. Reporting to the Director of Defense Performance Strategy, this role is essential to successful client engagements, ensuring seamless project execution, strategic contract management, and operational excellence in complex environments. The ideal candidate will possess a solid military background, proven project management expertise, and experience navigating defense contracts.


Key Responsibilities
  • Project & Contract Management
  • Lead the planning, implementation, and oversight of defense-focused projects, ensuring alignment with client expectations and Kitman Labs' strategic objectives.
  • Effectively manage defense contracts, including reviewing, monitoring, and ensuring compliance with contractual obligations and regulatory requirements.
  • Prepare and deliver project status reports and documentation to internal stakeholders and defense clients.
  • Client Engagement & Relationship Management
  • Serve as the primary point of contact for defense clients, understanding their needs, objectives, and operational constraints.
  • Foster strong client relationships, ensuring ongoing communication, satisfaction, and client health.
  • Operational Excellence
  • Collaborate with cross-functional internal teams (Data Science, Product Development, and Applied Performance) to translate client needs into actionable solutions.
  • Proactively identify project risks, create mitigation strategies, and ensure timely resolution of issues.
  • Implement best practices in process improvement and resource optimization to maximize efficiency and impact.
  • Strategic Support & Complex Environment Navigation
  • Navigate the complexities of defense environments, effectively collaborating with military stakeholders, partners, and contractors.
  • Support strategic initiatives and special projects as directed by the Director of Defense Performance Strategy.


Key Qualifications & Experience
  • 5-10 years of experience in project or program management, ideally within a military, defense, or government contracting context.
  • Demonstrated experience managing and executing defense contracts.
  • Familiarity with defense procurement, federal acquisition regulations (FAR/DFARS), and compliance.
  • Exceptional organizational skills with proven ability to manage multiple projects simultaneously in dynamic environments.
  • Strong interpersonal and communication skills, capable of engaging confidently with military clients and senior stakeholders.
  • Proficiency with project management tools and platforms (MS Project, Jira, Smartsheet, etc.).


Preferred Qualifications
  • Previous military service or extensive experience working directly with defense clients.
  • Project Management Professional (PMP) or equivalent certification.
  • Understanding of software solutions, AI-driven analytics, and human performance platforms within defense applications.
  • Active or previous security clearance (Secret or TS/SCI preferred).


Ideal Candidate Profile

The ideal candidate is an experienced professional with 5-10 years of relevant experience in managing defense or government projects. They will possess a strong military background, demonstrating an exceptional understanding of defense contract management and regulatory compliance. This candidate will excel in navigating complex operational environments, possess superior organizational and interpersonal skills, and thrive working collaboratively across diverse teams. A proactive problem-solver and strategic thinker, the ideal candidate effectively balances client needs, project execution, and organizational objectives, delivering consistent results in dynamic and challenging situations.


Why Join Kitman Labs?

At Kitman Labs, we are redefining the future of defense performance by bringing best-in-class data analytics to the warfighter. This is an opportunity to shape the future of military human performance, leading a transformational effort that enhances the health, resilience, and effectiveness of the armed forces.


As the Program Manager for Defense Performance Strategy, you will cultivate and maintain relationships with DoD partners, guiding the development and implementation of cutting-edge technology to those who need it most.


You will be a key liaison and relationship builder within the Department of Defense (DoD) community. Your role will involve active collaboration and coordination with various DoD partners to identify their strategic technology needs. You will lead the development and implementation of innovative technology solutions that directly address these requirements, ensuring that critical advancements are effectively delivered to the warfighters and defense personnel who rely on them to achieve their missions.


Benefits


At Kitman Labs we pride ourselves on being the best and working with the best, so it should be no surprise that we are also dedicated to keeping the best through building a world-class work culture. We truly believe that a successful company begins through having an outstanding and inspiring culture, so our benefits reflect this:


- Competitive salary

- Meaningful equity

- We Partner with Trinet to provide a full range of benefits including health, vision, dental, life cover, income protection & 401k assistance

- Wellness Perk


Diversity


In addition to building a team with diverse skill-sets, Kitman Labs is committed to hiring people with diverse backgrounds. We do not discriminate based on age, civil or family status, disability, ethnicity, gender, race, religion, or sexual orientation. If you are a person with a disability and require assistance during the application process, please let us know.


You can find information about how we process, share and keep your personal data safe by reading our privacy policy

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What You Should Know About Program Manager, Defense Performance Strategy, Kitman Labs

At Kitman Labs, we’re excited to announce an opportunity for a Program Manager in Defense Performance Strategy to join our growing team based in the United States. We are leading the charge in how the defense industry utilizes data to boost servicemembers’ development, health, and performance. This role is pivotal in ensuring that our clients receive top-notch support and that our innovative software solutions meet their needs. As the Defense Program Manager, you will collaborate closely with the Director of Defense Performance Strategy, focusing on project execution and contract management in complex environments. If you have a solid military background and expertise in project management, this is your chance to enhance our client engagements and ensure operational excellence. You’ll be managing defense contracts, engaging with clients, and leading cross-functional teams to translate client requirements into actionable solutions. Your ability to navigate the complexities of defense environments will be essential, and your strong organizational and communication skills will help you foster relationships with military clients and stakeholders. At Kitman Labs, you'll not only contribute to meaningful projects but also play a part in transforming how the armed forces approach human performance and resilience. We value diverse perspectives and backgrounds, and we're committed to creating a welcoming and dynamic work culture where innovation thrives. Ready to join us in redefining defense performance? Let’s make a difference together at Kitman Labs!

Frequently Asked Questions (FAQs) for Program Manager, Defense Performance Strategy Role at Kitman Labs
What are the qualifications needed for the Program Manager position at Kitman Labs?

The ideal candidate for the Program Manager position at Kitman Labs should have between 5-10 years of experience in project management, particularly within a military, defense, or government contracting context. Familiarity with defense contracts and procurement regulations is ideal, while strong organizational skills are crucial for managing multiple projects effectively. Proficiency in project management tools like MS Project or Jira is also favored.

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What are the main responsibilities of the Defense Program Manager at Kitman Labs?

As a Defense Program Manager at Kitman Labs, your primary responsibilities will include managing defense-focused projects, ensuring compliance with contracts, and preparing project status reports. You will also serve as the main point of contact for clients, fostering relationships and engaging with stakeholders to identify their needs. Operational excellence and collaboration with cross-functional teams are vital parts of the role.

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How does the Program Manager at Kitman Labs contribute to the defense sector?

The Program Manager at Kitman Labs plays a critical role in implementing innovative technology solutions that enhance defense performance. By effectively managing projects and ensuring alignment with client needs, this position contributes to the optimization of resources and supports the well-being and operational readiness of servicemen and women in the field.

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What can I expect in terms of company culture at Kitman Labs?

Kitman Labs fosters a dynamic and inclusive work culture focused on collaboration and innovation. We believe that diversity enhances creativity and are committed to building a welcoming environment for everyone. Our benefits reflect this commitment, including competitive salaries, meaningful equity, and wellness perks to ensure our team feels valued and supported.

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Is prior military experience necessary for the Program Manager position at Kitman Labs?

While previous military experience is preferred and beneficial for the Program Manager position at Kitman Labs, it is not strictly necessary. What is essential is a solid understanding of defense contracts, project management experience, and the ability to navigate defense environments effectively.

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Common Interview Questions for Program Manager, Defense Performance Strategy
Can you describe your experience with defense contracts and project management?

When answering this question, focus on specific projects where you've managed defense contracts. Highlight your familiarity with regulations such as FAR/DFARS and provide examples of how you ensured compliance and navigated complexities in those projects.

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How do you manage client relationships within the defense sector?

Discuss strategies you've used to engage and maintain relationships with clients. Emphasize the importance of understanding client needs and providing proactive communication to enhance client satisfaction.

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What steps do you take to ensure project efficiency in dynamic environments?

Share specific approaches you utilize for project management, such as developing clear timelines, utilizing project management tools, and fostering collaboration among cross-functional teams. Mention how you identify and mitigate risks proactively.

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How do you handle changes to project scope in defense projects?

Detail how you assess change requests, communicate with clients about potential impacts, and ensure that all stakeholders agree on adjustments. Emphasize the importance of maintaining alignment with strategic goals.

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Can you provide an example of a complex problem you solved in a previous project?

Use the STAR method to describe your situation, task, action, and result. Focus on how your analytical skills and decision-making contributed to resolving challenges effectively.

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How do you prioritize multiple projects concurrently?

Talk about your process for evaluating project urgency and importance. Discuss how you communicate with stakeholders and allocate resources to ensure projects are delivered on time.

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What project management tools are you proficient in and how have you used them?

List the project management tools you are familiar with, such as MS Project or Jira, and provide examples of how you’ve used these tools to enhance project tracking, communication, and collaboration.

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How do you ensure compliance with regulatory requirements within defense contracts?

Explain your approach to staying updated on regulatory changes, conducting regular audits, and working closely with legal teams to ensure that contract terms align with government regulations.

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What strategies do you implement to foster teamwork in cross-functional environments?

Discuss techniques you utilize to promote collaboration, like team-building activities or regular check-ins, and how you encourage open communication to ensure everyone is on the same page.

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Why do you want to work as a Program Manager for Defense Performance Strategy at Kitman Labs?

Share your passion for improving defense performance through data-driven solutions and your admiration for Kitman Labs' mission. Highlight how your values align with their commitment to innovation and service.

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Full-time, on-site
DATE POSTED
April 2, 2025

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