Account Executive, Mid-Market

As an Account Executive, Mid-Market at Lattice, your primary responsibilities include driving new business acquisitions, managing a significant portion of your monthly targets, conducting discovery calls to understand customer needs, showcasing your expertise in Lattice's products, and onboarding new clients. The role requires a mix of sales acumen and relationship-building skills, making it a thrilling opportunity for those eager to make a tangible impact.

To thrive in the Account Executive, Mid-Market position at Lattice, candidates should have a proven track record in generating new business and exceeding sales targets, with at least 5 years of SaaS full-cycle closing experience and 2 years in HRIS and Payroll. Additionally, exceptional communication skills and a commitment to Lattice's values are crucial for success in this role.

At Lattice, we prioritize the growth of our Account Executives through comprehensive opportunities for career development and personal advancement. You'll have access to training resources, mentorship, and a supportive environment that allows you to deepen your skills and increase your impact, ensuring you're well-equipped to succeed in your sales career.

The estimated annual cash salary for the Account Executive, Mid-Market position at Lattice ranges from $92,625 to $109,000, along with eligibility for performance-based variable compensation. This competitive package reflects Lattice's commitment to rewarding top talent in their pursuit of driving business success.

Lattice offers a comprehensive benefits package for the Account Executive, Mid-Market position, which includes medical, dental, and vision insurance, paid parental leave, wellness programs, a retirement plan, and numerous stipends for home office setups and ongoing learning. We understand the importance of work-life balance and provide various resources to support our employees' well-being.

When discussing your approach to closing deals, it's essential to highlight your sales strategy, emphasizing how you adapt to the needs of each client. Discuss your ability to listen, identify pain points, and provide tailored solutions that align with their goals, ensuring that the customer sees value in your offering.

To answer this question, describe your process for address objections by first listening carefully to the customer's concerns, empathizing with their viewpoint, and providing clear, factual responses that counter the objections while reinforcing the value of Lattice's solutions.

Discuss the strategies you use to assess lead quality and prioritize accordingly, such as utilizing a scoring system based on engagement, industry fit, and revenue potential. Highlight your organizational skills in managing your sales pipeline effectively to ensure timely follow-ups and maximize conversion rates.

In response, share your background in SaaS sales, focusing on key achievements, sales cycles you've navigated, and how you've adapted your strategies based on the complexities of selling software solutions. Include metrics that demonstrate your success in those roles.

Prepare a detailed example of a new business acquisition, emphasizing your role in identifying the opportunity, how you engaged the client, tailored your approach, overcame challenges, and ultimately closed the deal, pointing out the value added to both the client and your team.

Highlight your relationship-building techniques, which might include personalized communication, consistent check-ins, and being a reliable resource for the customer. Discuss how you foster trust and communication to create long-term partnerships.

Discuss the resources you utilize to stay current, such as industry publications, webinars, networking events, and continuous education. Explain how this knowledge enhances your ability to serve clients effectively.

Share a specific challenge that demonstrates your problem-solving skills and resilience, focusing on the steps you took to address the challenge and the positive outcome that resulted from your efforts.

In your response, reflect on your passion for helping organizations enhance their employee engagement and performance management. Relate your values to Lattice's mission, and express enthusiasm for being part of a company that prioritizes employee success.

Talk about key performance indicators (KPIs) you track, such as monthly quotas, conversion rates, and customer satisfaction scores. Stress the importance of continually assessing performance to identify areas for improvement and ensure long-term success.