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HVAC Service Technician

Company Profile

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.

 

We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

 

What's in it for you?

  • Competitive Pay with weekly payroll
  • Overtime available to increase earnings potential.
  • Company paid vacation, personal days & holidays.
  • Company vehicle, phone, PPE and uniforms provided.
  • Ongoing Training and Development

Benefits:

 

For information regarding our impressive benefits package, please visit our web site at LII Benefits.  We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.

Job Description

This technician performs field activities associated with supporting the installation, maintenance and servicing of heating, ventilating and air conditioning systems for commercial customers.

 

Duties include, but are not limited to: 

  • Perform on-site preventative maintenance, routine repair and calibration after installation.
  • Handle basic, non-complex products and/or problems, referring more complex problems to higher-level technicians.
  • Uses experience and technical skills with preventive maintenance and system operations to determine service requirements.
  • Advises manager of preventive maintenance inspections performed and corrective actions to be taken.
  • Works in a team-based environment to share information and workload while ensuring customer satisfaction.
  • Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
  • Performs other duties as assigned.
  • Flexibility to work overtime, on-call and weekends, as required.

Qualifications

  • High School diploma or GED equivalent
  • 2 to 6 years hands on Commercial HVAC Experience
  • EPA Certification- Type I & Type II or Universal Required
  • Valid Driver’s License and acceptable driving record
  • Technical aptitude to perform maintenance, service, and troubleshoot equipment.
  • Excellent Customer Service Skills
  • Good Electrical and Mechanical Diagnostic Skills
  • Ability to complete repairs and required paperwork.
  • Ability to work independently and self-schedule.
  • Self-motivated to complete assigned tasks within time constraints.
  • Driven to succeed and able to work with minimum supervision.
  • NATE certification a plus
  • Periodically ‘on call’ for service coverage
  • Travel may be required occasionally.

Physical Requirements:

Technicians install, repair, and perform preventative maintenance on commercial, rooftop HVAC units. This work is often done independently. As such, Technicians must be able to safely:

  • Get themselves and necessary tools/equipment onto the rooftop – typically via fixed/extension ladder.
  • Work at heights
  • Load and unload tools/equipment from work van
  • Lifting occasionally up to 75lbs.
  • Lifting to shoulder and overhead occasionally up to 25 lbs.
  • Push/pull wheeled cart up to 150 lbs.
  • Climb ladder up to roof height.
  • Extend reach overhead in a repetitive motion.
  • Manual tandem lifting load up to 125 lbs

 

 

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.

Average salary estimate

$57500 / YEARLY (est.)
min
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$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Service Technician, Lennox International

At Lennox National Account Services (NAS), we are on the lookout for a skilled HVAC Service Technician to join our dynamic team in Pennsauken. With over 120 years of experience in the HVAC industry, Lennox International stands as a leader in providing top-notch heating, ventilation, and air conditioning solutions. As an HVAC Service Technician, you will be instrumental in supporting the installation, maintenance, and servicing of commercial HVAC systems, ensuring our clients receive unparalleled service. Your day-to-day activities will include performing preventative maintenance, routine repairs, and advising on necessary corrective actions. In this role, you’ll collaborate with a friendly team, embracing a culture of learning and growth while working towards achieving customer satisfaction. Enjoy competitive pay with opportunities for overtime, company-paid vacations, and a comprehensive benefits package that includes a matching 401(k), health and wellness, and more. Safety is a priority here at Lennox, so you'll work with the necessary gear provided for you. If you have 2 to 6 years of commercial HVAC experience and are driven to succeed, come join us, and let’s bring comfort to our customers together!

Frequently Asked Questions (FAQs) for HVAC Service Technician Role at Lennox International
What are the responsibilities of an HVAC Service Technician at Lennox National Account Services?

As an HVAC Service Technician at Lennox National Account Services, your main responsibilities include performing preventative maintenance, routine repairs, and calibrating HVAC systems for commercial clients. You will troubleshoot non-complex issues, advise your manager on actions taken during inspections, and ensure customer satisfaction in a collaborative team environment.

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What qualifications do I need to become an HVAC Service Technician at Lennox NAS?

To become an HVAC Service Technician at Lennox NAS, you should have a high school diploma or GED, 2 to 6 years of hands-on commercial HVAC experience, and be EPA certified (Type I & II or Universal). Additionally, excellent customer service skills and strong diagnostic abilities in both electrical and mechanical systems are necessary.

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Is ongoing training available for HVAC Service Technicians at Lennox National Account Services?

Absolutely! Lennox National Account Services is committed to the growth of its employees. As an HVAC Service Technician, you will have access to ongoing training and development opportunities, allowing you to enhance your skills continuously and stay updated with the latest industry practices.

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What benefits come with being an HVAC Service Technician at Lennox NAS?

As an HVAC Service Technician at Lennox NAS, you will enjoy competitive pay, overtime opportunities, company-paid vacations, and a comprehensive benefits package, which includes a matching 401(k), health and wellness coverage, and other perks like pet insurance and free subscriptions. Note that benefits may vary based on the position.

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What is the work environment like for HVAC Service Technicians at Lennox National Account Services?

The work environment for HVAC Service Technicians at Lennox NAS is collaborative and supportive. You will work in a team-based atmosphere, focusing on customer satisfaction while ensuring safety and efficiency on the job. Flexibility in work hours, including the possibility of working overtime and on-call duties, is expected as you strive to meet client needs.

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Common Interview Questions for HVAC Service Technician
What experience do you have with commercial HVAC systems?

When answering this question, highlight any specific roles you've had that involved installing, maintaining, or troubleshooting commercial HVAC systems. Be sure to mention types of units you've worked with and any relevant certifications or training you possess to demonstrate your qualifications.

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How do you handle emergency HVAC repairs?

Begin by explaining your approach to prioritizing tasks and ensuring safety. Discuss your problem-solving skills and provide an example of a past situation where you efficiently diagnosed and resolved an emergency repair to illustrate your hands-on experience.

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Can you describe your understanding of EPA regulations as an HVAC Technician?

Discuss your knowledge of EPA regulations related to refrigerants and overall HVAC system management. Highlight any certifications you hold and express your commitment to adhering to those regulations in your daily work, ensuring environmental compliance.

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What is your approach to customer service in HVAC?

Outline how you proactively communicate with customers, ensuring they understand services and addressing their concerns. Provide specific examples of how you've gone above and beyond to enhance customer satisfaction in previous roles.

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How do you keep up with the latest technology and techniques in HVAC?

Share your strategies for continuous learning, such as attending workshops, enrolling in courses, or subscribing to relevant publications. Mention how staying updated helps you deliver superior service and adapt to industry changes effectively.

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What troubleshooting process do you follow for HVAC systems?

Describe your step-by-step troubleshooting methodology, including how you diagnose issues, consult technical manuals, and apply previous experiences to solve problems efficiently. Utilize a real-life example to demonstrate your critical thinking and technical acumen.

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What is your experience with preventative maintenance?

Explain the importance of preventative maintenance and detail the specific tasks you have performed, such as filter replacements, system calibrations, and performance evaluations. Emphasize how this work contributes to extending the lifespan of HVAC systems.

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Are you comfortable working in high places or on rooftops?

Affirm your comfort level with working at heights and provide any relevant experience. Discuss the safety precautions you take and your understanding of safety protocols while working on rooftops to reassure the interviewer of your commitment to safety.

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How do you prioritize your tasks during busy periods?

Share your organizational skills and how you assess urgency based on customer needs and project deadlines. Discuss any tools or methods you use to keep track of tasks and ensure that nothing falls through the cracks, especially during high-demand times.

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What motivates you to excel as an HVAC Technician?

Share your passion for providing comfort to customers and how solving complex HVAC challenges drives you. Discuss your commitment to continue developing professionally and personally, and your desire to be part of a quality-focused team like Lennox NAS.

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Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong h...

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Full-time, on-site
DATE POSTED
March 30, 2025

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