Manager, Governance, Risk & Compliance - job 1 of 2

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

McDonald’s is seeking a Manager, Governance, Risk and Compliance to support our cybersecurity team as we protect our global brand. You will collaborate closely with cybersecurity experts, Global Technology teams, suppliers, and business leaders to assess technology risk across McDonald’s. In addition, the Manager will help in driving the development, deployment, and maintenance of our global policies and standards, and help build a more secure culture through security awareness.

We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will have a global impact. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives require strong leadership to ensure compliance with policies, standards, regulatory requirements, and best practices.

McDonald’s is investing heavily in technology to drive our growth. We’re looking at how to use technology to improve the customer journey and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and better McDonald's!

Qualifications

Risk Management under Governance, Risk and Compliance (GRC) is the team that is ultimately responsible for the securing of McDonald’s information assets at a global level. This role will directly collaborate with the group within Global Cyber Security (GCS) that is responsible for our cybersecurity governance documents, risk management, and critical services; ensuring our leadership makes informed risk-based decisions. The Manager will work closely with cybersecurity guides, Global Technology teams, suppliers, and business leaders to support the assessment of cybersecurity risk along with the policies and standards to the organization and develop detailed security guidance.

Responsibilities

• Maintain a solid understanding of current industry risk and trends as well as clear understanding of McDonalds’ business and technical strategies in order to be accountable for identifying security risks and concerns and identifying them, if applicable, on McDonald’s policies and standards.
• Lead and review complex application/solution/ risk assessments to identify security risks and control gaps that put McDonald’s at risk.
• Partner with relevant collaborators to drive implementation of appropriate controls to align with McDonald’s policies and standards.
• Handle of the intake queue for new risk assessments across the organization
• Produce and communicate metrics and identify trends for risk management activities and drive transparency and transparency of business value for completed work.
• Advise and influence global technology and business management regarding security best practices, risk analysis, risk mitigation and reporting.
• Review complex application/solution/third-party security risk assessments to identify security risks and control gaps that put McDonald’s at risk.
• Provide oversight, learning opportunities, and mentorship to the risk analysts.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800 – $165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

• Applicable bachelor’s degree or equivalent work experience (6+ years) within Risk Management, Internal Audit, Third Party Risk Management, Compliance, Cybersecurity, IT Security Governance, Computer Science, or other related fields.
• Excellent written & verbal communication.
• Ability to build and maintain professional relationships across the organization.
• Meticulous with strong project and time management, report writing and presentation skills.
• Ability to translate messaging between technical teams and business collaborators.
• Process enhancements and the desire to improve excites you.
• Eagerness to join the ranks of a high performing team.
• Experience of GRC platforms (e.g. OneTrust, RSA Archer, ServiceNow).
• Understanding of key compliance, risk, and control frameworks such as NIST, PCI, ISO, COBIT, CIS etc.
• Professional certifications such as Security+, CIA, CISA, CISM, CRISC, CISSP, and PMP.

Desired skills

• Familiarity with sophisticated multinational companies and distributed business models.
• Strong ability to develop and communicate strategic direction and long-term objectives without supervision.
• Experience with Information/Technology Risk Management, Supply Chain Risk Management, Third Party Risk Management, and/or Global Regulatory Compliance.
• Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences.
• Strong ability to assess vitality and prioritization and make good decisions based upon business or market requirements.
• Demonstrable ability to quickly identify project objectives and define optimal project approach to align security controls with overall program success.

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.