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Channel Sales Executive - Austin, TX

Why join us? 


Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Channel Sales Executive’s primary focus is to increase MillerKnoll sales through our dealer platform.  This Channel Sales Executive will cover the greater Austin market as well as San Antonio, and will be assigned to a specific dealer (or set of dealers) by their AVP/RSD. They are responsible for strengthening the relationship with all Dealer Sellers, Designers, and Project Managers to drive MillerKnoll specifications and product sales.

Channel Sales Executives will typically sit in primary markets and therefore have support from a broader set of specialized selling roles also working in their market. They are responsible for driving sales, working hand-in-hand with these top dealers, and thus help achieve the overall MillerKnoll business objective of increasing share-of-wallet with our most important dealers.

Inside the Job

Your day-to-day work will involve: 

  • Drive sales working with our top dealers in high priority markets; support RFPs routed to your assigned dealers, assist with customer questions to “close” the sale, support competitive bids specifying MillerKnoll products
  • Build strong relationship across all roles inside MillerKnoll dealerships to serve as the ‘point-person’ for your assigned dealers/set of dealers; act as the dealer’s central resource for questions, training needs, product strategy inquiries, etc. to help grow MillerKnoll share of wallet
  • Partner with dealer sales representatives on new customer sales opportunities and development of product mix including open plan and ancillary products
  • Provide onboarding to new Dealer associates within the Region, selling the entire portfolio of MillerKnoll brands
  • Host and provide on-going education as required on products, processes, and competition, through in person or remote delivery of training to Dealer associates
  •  Develop strong relationships across MillerKnoll internal teams to help dealers navigate internal resources and support, partner with Marketing to deliver successful product and program launches, and communicate product, program, and showroom needs to enhance MillerKnoll brands
  • Measure & understand key business metrics of assigned Dealers (sales, orders, product mix, share of wallet)

What You Bring

  • Needed skills and experience for this role include:
  • Bachelor's degree in Marketing, Business Administration or related field preferred.
  • 3+ years of successful contract or capital goods selling experience, preferably including experience as a dealer direct salesperson.
  • Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
  • Strong organizational and problem-solving skills as well as the ability to collaborate and influence.
  • Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence.
  • Ability to work in a fast-paced, changing environment, at all levels of the organization and able to build long term relationships with customers/partners.
  • Excellent verbal, written and interpersonal communication ability with strong emphasis on listening.
  • Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results-oriented.
  • Expertise within a dealer environment with sales planning capabilities.
  • Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
  • Ability to travel and perform other job duties as needed.

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.

We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.

We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire?


Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Channel Sales Executive - Austin, TX, MillerKnoll

Join MillerKnoll as a Channel Sales Executive in Austin, TX, where our mission is to design for the good of humankind! We're redefining modern spaces, and this role is pivotal in helping us achieve our goals. Primarily, you'll be increasing sales through our dealer platform, focusing on the vibrant Austin market, along with San Antonio. Your role will involve building solid relationships with Dealer Sellers, Designers, and Project Managers to push for MillerKnoll product specifications and sales. As a Channel Sales Executive, you'll drive sales forward by assisting with proposals, answering customer inquiries, and supporting competitive bids. Collaboration is key, as you'll partner with dealer sales representatives on sales strategies and help onboard new dealer associates. There’s no shortage of opportunity for you to educate your partners on our products and market strategies. Throughout your day, you’ll measure business metrics to enhance performance and communicate effectively with both dealers and internal teams. If you have a knack for building relationships and a passion for performance, this role is perfect for you. Bring your sales expertise and a self-starter attitude, and help us carve out a sustainable future at MillerKnoll while continuously growing your career in a supportive environment.

Frequently Asked Questions (FAQs) for Channel Sales Executive - Austin, TX Role at MillerKnoll
What are the key responsibilities of a Channel Sales Executive at MillerKnoll?

As a Channel Sales Executive at MillerKnoll, your main responsibilities include driving sales via our dealer platform, building strong relationships with dealer representatives, and supporting proposals to close sales. You'll also provide training and education on our products to enhance sales execution.

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What qualifications are necessary for a Channel Sales Executive position at MillerKnoll?

To be successful as a Channel Sales Executive at MillerKnoll, candidates should have a Bachelor's degree in Marketing or Business Administration, along with 3+ years of experience in contract sales or dealer sales. Strong negotiation skills and organizational abilities are essential.

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How does MillerKnoll support the ongoing development of its Channel Sales Executives?

MillerKnoll values continuous learning for its Channel Sales Executives by providing training on new products, collaborative sales strategies, and access to internal resources to enhance professional growth and performance.

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Can a Channel Sales Executive at MillerKnoll work remotely or flexibly?

While the Channel Sales Executive role prioritizes in-person interactions to foster dealer relationships, MillerKnoll encourages flexibility and may offer remote training sessions and support as needed to effectively execute your duties.

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What are the performance metrics for a Channel Sales Executive at MillerKnoll?

Performance metrics for a Channel Sales Executive at MillerKnoll typically include sales volume, growth in dealer share of wallet, customer satisfaction scores, and successful completion of training and onboarding initiatives.

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Common Interview Questions for Channel Sales Executive - Austin, TX
What strategies would you use to build relationships with dealer partners as a Channel Sales Executive?

When building relationships with dealer partners, it's important to adopt a consultative approach, actively listen to their needs, provide regular updates and support, and maintain open lines of communication to establish trust and collaboration.

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How would you handle a competitive bid situation in your role?

I would approach competitive bids by thoroughly understanding the dealer’s needs, differentiating MillerKnoll's offerings based on their unique advantages, and effectively communicating the value we provide to ensure we stand out among competitors.

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What experience do you have in training or onboarding new sales personnel?

In my previous roles, I have successfully designed and delivered onboarding programs, using a blend of hands-on training and collaborative learning to equip new hires with the knowledge they need about products and sales strategies.

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What do you think is the most important quality for a Channel Sales Executive?

The most important quality for a Channel Sales Executive is the ability to build lasting relationships. This requires strong interpersonal skills, empathy, and a collaborative spirit to work effectively with dealers and internal teams.

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Can you give an example of a successful sales strategy you devised?

In a previous position, I developed a targeted outreach campaign that identified high-potential leads within our dealer network, focusing on personalized approaches to re-engage them, resulting in a 25% increase in sales over six months.

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How do you stay motivated in a fast-paced environment?

I stay motivated by setting clear goals and celebrating small wins. I also build a supportive network around me to share challenges and successes, which fosters a collaborative energy that keeps us all motivated.

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Discuss a time you faced a challenge in sales. How did you overcome it?

Once, I dealt with a tough client who was unhappy with a previous product delivery. I focused on active listening to understand their concerns, and by providing timely solutions, I not only salvaged the relationship but also increased their order volume.

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What is your approach to understanding market trends relevant to MillerKnoll?

I constantly analyze industry reports, participate in trade shows, and engage with dealer feedback to get insights on market trends. This holistic approach helps me forecast future needs and positions our products competitively.

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How would you utilize data analytics in your role as a Channel Sales Executive?

I would use data analytics to track sales performance, identify trends in dealer purchases, and assess which product lines are performing best, allowing me to adjust strategies as needed and target high-opportunity areas more effectively.

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What sets you apart as a candidate for the Channel Sales Executive position at MillerKnoll?

My combination of a strong sales background in the dealer environment, a passion for design, and a commitment to fostering collaborative relationships in line with MillerKnoll's values truly sets me apart as a candidate for this role.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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