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Issuing Specialist Seller: National - job 20 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Issuing Specialist Seller: National, Visa

Join National as an Issuing Specialist in Wilmington, where you’ll take the lead in driving our sales efforts and solutions within the financial services landscape! As an Issuing Specialist, you’ll leverage your extensive experience with Tier 1 issuers to navigate complex organizations and build solid relationships within various functions. This position isn't just about sales; it’s a collaborative role that requires you to work closely with diverse teams—think Sales Operations, Client Services, Marketing, and more! You’ll be the go-to expert, using your deep understanding of the payment ecosystem to address client needs and deliver tailored Visa solutions. From prospecting and negotiating deals to ensuring high satisfaction among clients, your contributions will be pivotal in achieving our revenue objectives. You’ll also get the chance to engage in exciting activities such as crafting proposals, presentations, and conducting market analysis. Plus, with a blend of remote work and in-office collaboration, this hybrid role offers the flexibility to thrive while making a meaningful impact in the world of payment services. If you enjoy tackling challenges, leading from the front, and championing innovative solutions, we would love to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What responsibilities does the Issuing Specialist at National have?

The Issuing Specialist at National is responsible for driving sales within the financial services sector, particularly focusing on Tier 1 issuers. Key responsibilities include actively prospecting and closing opportunities, developing strong client relationships, and collaborating with cross-functional teams to deliver optimal solutions. You’ll also be required to provide market insights, prepare sales materials, and execute sales strategies to meet specific client needs.

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What qualifications are required for the Issuing Specialist position at National?

To qualify for the Issuing Specialist role at National, candidates typically need significant experience in the financial services industry, especially with Tier 1 issuers. A deep understanding of the payments ecosystem, a proven track record in sales, and the ability to navigate complex organizational structures are crucial. Strong communication and collaboration skills are also essential for success in this role.

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What does a typical day look like for an Issuing Specialist at National?

A typical day for an Issuing Specialist at National involves a mix of prospecting new clients, nurturing existing relationships, analyzing market trends, and collaborating with various teams to develop tailored solutions. You’ll also be actively participating in client meetings, preparing proposals, and ensuring follow-ups that maintain high client satisfaction—all while working in a hybrid model to balance remote and in-office responsibilities.

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How does the Issuing Specialist role at National contribute to the company’s revenue objectives?

The Issuing Specialist at National plays a critical role in achieving revenue objectives by acquiring new clients and upselling current ones. By understanding client challenges and leveraging Visa's innovative solutions, the specialist helps drive sales through effective negotiation and closing strategies. Collaborating closely with Account Executives and cross-functional teams ensures that client needs are met, thus contributing to overall revenue growth.

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What is the hybrid work model for the Issuing Specialist position at National?

The hybrid work model for the Issuing Specialist role at National allows employees to alternate between remote work and office attendance. While the number of in-office days may vary based on business needs, the expectation is to work from the office 2-3 days a week. This model promotes flexibility, helping to foster a collaborative environment while also accommodating personal work preferences.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience with Tier 1 issuers in the financial services industry as an Issuing Specialist?

When discussing your experience with Tier 1 issuers, focus on specific projects or engagements where you navigated complex organizational structures. Highlight your approach to building and maintaining relationships and how these efforts led to successful sales outcomes.

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How do you stay updated on the latest trends and regulations in the payments ecosystem?

Emphasize your commitment to continuous learning, such as attending industry conferences, participating in webinars, and subscribing to relevant publications. Share examples of how this knowledge has influenced your sales strategies or client interactions.

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What methods do you use to identify potential high-value clients in the Issuing Specialist role?

Discuss your approach to market research, leveraging data analytics and CRM tools to identify potential clients. Explain how you assess their needs and evaluate them against Visa's existing solutions to prioritize outreach efforts.

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How do you handle objections from potential clients during the sales process?

Talk about your proactive approach to objection handling by actively listening to the client’s concerns, validating their points, and then providing tailored solutions that address their specific needs. Sharing a success story can illustrate your method effectively.

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Describe a successful negotiation experience you’ve had in your sales career.

Prepare a specific example where you led a negotiation successfully, highlighting the strategies you employed to create win-win situations. Focus on collaboration, adaptability, and the outcomes achieved.

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How do you ensure client satisfaction and retention as an Issuing Specialist?

Explain your strategies for client engagement, such as regular follow-ups, providing insights based on market trends, and being accessible for support. Share how you measure satisfaction and address any feedback constructively.

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What role do cross-functional teams play in your sales strategy as an Issuing Specialist?

Discuss the importance of collaboration with cross-functional teams like Product Management and Client Support. Highlight how their insights contribute to creating tailored solutions and enhancing the overall client experience.

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Can you give an example of a time you turned a challenging client relationship around?

Share a specific instance where you faced challenges with a client but were able to rebuild trust and rapport. Focus on the steps you took to understand their concerns and how you worked collaboratively to find a resolution.

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How would you leverage Visa's solutions in your sales approach to Issuing clients?

Talk about understanding Visa’s product offerings and tailoring your sales pitch to align them with the unique challenges faced by Issuer clients. Discuss how you would communicate the value of these solutions effectively.

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What strategies do you employ to manage your sales pipeline effectively?

Mention tools and techniques you use to track sales activities and updates, such as CRM systems. Explain how you prioritize leads based on their potential and keep a regular schedule for follow-ups to maintain momentum.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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