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Host/Hostess

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

 At Pendry, It’s All Because of YOU! 

 

Host / Hostess 

 

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun.  At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us. 

 

Your Journey 

  • Primarily greet and welcome guests in a positive and professional manner  

  • Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times. 

  • Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner. 

  • Handle guest inquiries, concerns, and special requests in a professional and efficient manner 

  • Managing reservations including new reservations, confirmations, cancelations and updating seating charts 

  • Work as a team and effectively communicating with management, bartenders, and service staff   

  • Deliver on guests’ expectations and have the desire to create WOW moments 

  • Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs 

 

About You  

  • You enjoy assisting with food and beverage steps of service 

  • You have basic communication skills  

  • You are passionate about providing exceptional guest service and creating memorable moments 

  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same 

  • You are trustworthy and have integrity  

 

Must Haves  

  • Ability to work a flexible schedule including weekends and holidays  

  • Ability to collaborate in a team environment  

  • Basic computer skills 

  • Verbal and written communication skills 

  • Luxury hotel experience, a plus  

 

You will Enjoy  

  • Free meals  

  • Free uniforms and cleaning  

  • Ongoing community outreach events  

  • Hotel discounts  

  • Associate’s events throughout the year  

  • Healthcare benefits 

  • 401k retirement plan with company matching  

 

Physical Requirements  

  • Grasping, holding, sitting, walking, repetitive motions, bending over 

  • Ability to stand and exercise mobility for extended periods of time during your scheduled shift 

  • Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift 

  • Ability to push and pull carts and equipment weighing up to 100 pounds on a semi - regular basis 

 

At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.  

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What You Should Know About Host/Hostess, Montage

At Pendry Natirar, we are on the lookout for a vibrant Host/Hostess to join our team and help us create unforgettable experiences for our guests. If you have a passion for hospitality and enjoy welcoming people, this is the perfect opportunity for you. As a Host/Hostess, you'll be the first point of contact for our guests, greeting them with a warm smile and ensuring they feel at home right away. You'll manage reservations and seating to maintain a smooth flow in our dining area, all while working closely with the service staff to ensure every detail is handled with care. We're looking for someone who thrives in a team environment, possesses excellent communication skills, and is eager to contribute to a culture of excellence at Pendry. Your role involves not just escorting guests to their tables but also responding to inquiries and handling special requests with professionalism. Here, every moment is a chance to create WOW experiences that our guests will cherish. If you’re passionate about hospitality and excited to grow and learn in a fun and supportive environment, we would love for you to consider joining us at Pendry Natirar. Dive into a fulfilling career that’s about so much more than just a job; here, it’s all about doing what you love, creating magic, and ensuring our guests leave with memories they’ll never forget.

Frequently Asked Questions (FAQs) for Host/Hostess Role at Montage
What are the responsibilities of a Host/Hostess at Pendry Natirar?

As a Host/Hostess at Pendry Natirar, you will greet and welcome guests warmly, manage reservations, and ensure efficient seating arrangements in the dining area. You will also escort guests to their tables, handle inquiries and special requests professionally, and work closely with the team to create unforgettable dining experiences.

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What qualifications are needed for the Host/Hostess position at Pendry Natirar?

To thrive as a Host/Hostess at Pendry Natirar, you should possess basic communication skills and be passionate about providing exceptional guest service. While luxury hotel experience is a plus, being open to learning and growing in the role is equally important. You will need to be available for a flexible schedule, including weekends and holidays.

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What type of work environment can I expect as a Host/Hostess at Pendry Natirar?

At Pendry Natirar, the work environment is dynamic and focused on collaboration and teamwork. You'll be part of a passionate group that values creativity, personal growth, and fun while providing our guests with memorable experiences. The atmosphere is lively, and you'll be supported by your teammates and management.

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Is previous experience required for the Host/Hostess role at Pendry Natirar?

While previous experience in a luxury hotel setting is advantageous, it is not strictly required to apply for the Host/Hostess position at Pendry Natirar. What is essential is your enthusiasm for hospitality and your desire to learn and grow within the role.

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What are the benefits of working as a Host/Hostess at Pendry Natirar?

As a Host/Hostess at Pendry Natirar, you can enjoy numerous perks, including free meals, uniforms, healthcare benefits, a 401k retirement plan with company matching, and hotel discounts. Additionally, you will have access to ongoing community outreach events and fun associate events throughout the year.

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Common Interview Questions for Host/Hostess
How do you handle guest inquiries or complaints as a Host/Hostess?

When faced with guest inquiries or complaints as a Host/Hostess, it's essential to remain calm and attentive. Listen actively to the guest's concerns, acknowledge their feelings, and offer a solution or escalate the issue to a manager if necessary. This shows your commitment to guest satisfaction.

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Can you describe a time when you created a memorable guest experience?

To answer this, think of a specific situation where you went above and beyond for a guest. Detail the steps you took to ensure their needs were met, and highlight the positive outcome. This demonstrates your ability to create WOW moments, which is crucial for a Host/Hostess role.

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How do you prioritize tasks during busy shifts as a Host/Hostess?

Prioritizing tasks during busy shifts requires effective time management. Focus on greeting and seating guests first, followed by managing reservations. Consider using a checklist to stay organized under pressure, ensuring that guest expectations are met timely.

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What qualities do you think are essential for a successful Host/Hostess?

Essential qualities for a successful Host/Hostess include strong communication skills, a friendly demeanor, the ability to multitask, and a genuine passion for guest service. Your attitude and approach to hospitality can significantly impact the guest experience.

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How would you handle a situation where guests are waiting too long to be seated?

In such situations, communicate proactively with the waiting guests, providing them with updates on their wait time. Offering them a drink while they wait or suggesting they explore the establishment can help maintain their positive experience despite delays.

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Why do you want to work as a Host/Hostess at Pendry Natirar?

Express your admiration for Pendry's commitment to authentic guest experiences. Highlight how their values resonate with your passion for hospitality, and share your excitement about contributing to a culture that prioritizes personal growth and creativity.

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What do you think makes a great guest experience?

A great guest experience is crafted from a combination of attentive service, genuine hospitality, and a welcoming atmosphere. Highlight the importance of personalized attention and the small details that make guests feel valued and well-cared for.

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How do you ensure effective communication with your team?

To ensure effective communication with your team, keep lines of communication open and practice active listening. Utilizing team huddles or briefings before shifts can help align everyone on expectations for the day, promoting better collaboration and efficiency.

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Are you comfortable working on weekends and holidays as a Host/Hostess?

Yes! Convey your understanding of the hospitality industry’s demands and your willingness to work flexible hours, including weekends and holidays. This demonstrates your commitment to the role and the importance of guest service during peak times.

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What steps would you take to enhance your skills as a Host/Hostess?

To enhance your skills, consider seeking feedback from fellow colleagues or supervisors, attending workshops or training sessions, and actively engaging in the learning opportunities provided by Pendry Natirar. Continuous growth will boost your confidence and effectiveness in your role.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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